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ibis Bristol Centre Hotel 3 stars

Customer review rating 4.3/5 7,162 reviews

ALLSAFE approved hotel

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Room 1

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ibis Bristol Centre
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+ 17 Services

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Boutiques/shopping
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • Copy/print service availablePaying

Hotel location

ibis Bristol Centre

Explore Lane
For Car Park use BS1 5LL
Avon
BS1 5TY bristol
united kingdom

Tel: +441173199000

Fax: (+44)117/9897210

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRISTOL INTERNATIONAL AIRPORT At 9.99km / 6.21 miles

  • By plane

    LONDON HEATHROW At 100km / 62.14 miles

  • By train

    TEMPLE MEAD STATION At 2km / 1.24 miles

GPS :51.450376, -2.601271

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Twin room with 2 beds

Accessible room
  • Max. number of persons: 2
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

Charlies Corner

Type of cuisine: Cafe

Charlies Corner is a place with life and music. Its a bar dedicated to beer. Its relaxed enough to enjoy a coffee in the day and sophisticated enough to enjoy a beer in the evening.

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews for
ibis Bristol Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,162 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,912 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great Location, Great Staff

Customer review rating 4.5/5

Martin F. Business - 04/05/2021 Confirmed reviews ALL

The hotel was perfectly placed for our business needs. Staff were extremely friendly and helpful. Some services were not available due to Covid regulations but this was well communicated before the stay and so was expected. All areas were meticulously clean and procedures were well implemented to make us feel very safe.

Dear Martin, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Campoy Assistant General Manager

Work stopover

Customer review rating 4.0/5

Ben A. Business - 02/05/2021 Confirmed reviews ALL

As i have stayed in this hotel a few times before, was aware of the perfect location and plenty of places to eat and drink around. Our only issue is that the shower was a dribble, as the water was plentiful but did nor come out of the shower head, but out of the connection between the hose and the shower head. I did report this and a simple sorry was given, However i would recommend this hotel, but check the shower before use

Dear Ben, Thank you for taking the time to tell us about your experience at the ibis Bristol Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures, our maintenance team was informed to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Campoy Assistant General Manager

Not happy

Customer review rating 1.0/5

Susan F. Couples - 30/04/2021 Confirmed reviews ALL

We have stayed at ibis lots of times as our Daughter lives in Bristol but was very disappointed this stay. We stayed in room 149 and the bed and bed side assembly was so squeaky we hardly had any sleep. Any slight movement made the bed make a noise. I did mention it the man on the desk in the morning but he didn’t react.

Dear Susan, Thank you for taking the time to tell us about your experience at the ibis Bristol Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures and the issue was reported to our maintenance team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Campoy Assistant General Manager

Good location

Customer review rating 4.0/5

Anonymous Business - 27/04/2021 Confirmed reviews ALL

efficient

Dear Sophie, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Campoy Assistant General Manager

Good stay

Customer review rating 4.0/5

G. Business - 27/04/2021 Confirmed reviews ALL

Normal given the circumstances, great stay for business

Dear Owen, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Campoy Assistant General Manager

Great location

Customer review rating 3.0/5

Craig D. Business - 23/04/2021 Confirmed reviews ALL

With covid going on I was very surprised when given my room key to find the room was not cleaned from the previous guest, bed not made and dishes etc all over, I had a long days work and expected to just relax, instead I had to walk all the way back to reception to get a clean room.

Well located for exploring Bristol and eating & drinking, very close safe car park.

Customer review rating 4.5/5

David B. Couples - 18/04/2021 Confirmed reviews ALL

Excellent staff pleasant friendly & helpful. Food good and safely distributed in these trying times. Will definately return. Contribution to cost of car park very acceptable.

Dear David, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Campoy Assistant General Manager

Friendly staff, fabulous location, great stay!

Customer review rating 5.0/5

Victoria Business - 15/04/2021 Confirmed reviews ALL

I was travelling for work and stayed 8 nights at this hotel. The staff we all so friendly and accommodating . Obviously in these times of covid, things are a little different but they went out of their way to accommodate all of my needs (within the guidelines). I would definitely recommend this hotel. A***

Dear Victoria, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Campoy Assistant General Manager

All good

Customer review rating 4.0/5

Mr A. M. T. Couples - 11/04/2021 Confirmed reviews ALL

Very good staff very courteous and polite

Dear Clive, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Campoy Assistant General Manager

Good stay

Customer review rating 4.0/5

Simon G. Solo - 08/04/2021 Confirmed reviews ALL

Staff helpful and friendly.

Dear Simon, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Campoy Assistant General Manager

Friendly and Welcoming

Customer review rating 4.5/5

Andy F. Business - 06/04/2021 Confirmed reviews ALL

A good stay, where the staff were especially friendly and welcoming. The room was basic and comfortable as usual, and the food was OK, but the team were very helpful in adapting the meal to my requirements. Good smooth check in process.

Dear Andrew, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Campoy Assistant General Manager

Good Stay

Customer review rating 5.0/5

Rosie Business - 30/03/2021 Confirmed reviews ALL

Stop here on a business trip, the staff were very friendly and welcoming - felt very safe

Dear Simon, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Campoy Assistant General Manager

great staff

Customer review rating 5.0/5

Pah Business - 24/03/2021 Confirmed reviews ALL

staff team at the hotel are excellent, really great. super friendly and helpful

Dear Paul, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Campoy Assistant General Manager

Safe stay

Customer review rating 4.5/5

Jc Business - 20/03/2021 Confirmed reviews ALL

Staff excellent customer service clean room and general hotel area

Dear John, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Campoy Assistant General Manager

Well located, very clean hotel

Customer review rating 5.0/5

C W. Business - 19/03/2021 Confirmed reviews ALL

Well located, very clean hotel

Dear Chardin, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Campoy Assistant General Manager

Very handy while we had building work done.

Customer review rating 5.0/5

John K. Business - 18/03/2021 Confirmed reviews ALL

Excellent, everything worked and we felt very safe with your arrangements for making the hotel Covid safe.

Dear John, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Campoy Assistant General Manager

good stay

Customer review rating 5.0/5

Jeffrey Business - 05/03/2021 Confirmed reviews ALL

its has being great.

Dear Theresa, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Campoy Assistant General Manager

Well located & organised

Customer review rating 4.0/5

David O. Business - 22/02/2021 Confirmed reviews ALL

Very efficient, well organised & comfortable.

Dear David, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Campoy Assistant General Manager

Good location, helpful staff

Customer review rating 4.0/5

Lucy Business - 19/02/2021 Confirmed reviews ALL

The staff were great, really helpful. In particular Leo and Vita. Comfortable beds and great location. We felt safe under the lockdown rules. We ordered food from the kitchen to collect from reception which worked well. However it was limiting only being able to order from the 24hr menu at 6:15 in the evening.

Dear Lucy, We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Campoy Assistant General Manager

Good value and central

TripAdvisor rating 5.0/5

Melton C 12/08/2020 TripAdvisor review

A great location and secure parking at discounted price. We have been several times and plan to go back. The staff are friendly and helpful, it may be a budget hotel but has everything needed for a relaxing stat.

Thanks for making time to pass on your feedback regarding your stay with us back in August. I am happy to hear your stay was relaxing and that the team was friendly and helpful. Hope that we can welcome you back again in the future. Thanks again. Jonathan Meeson General Manager

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