Novotel Semarang 4 stars

Customer review rating (ALL Rating) 4.3/5 94 reviews

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Description

Hotel extras

  • Located in front of Paragon Mall, close to the business district and tourist attractions

  • Only 5 km from Ahmad Yani Airport and 2 km from Tawang Train Station

  • Fitness centre, pool, traditional spa, and kids corner

  • Two international restaurants, club, and 24-hour room service

  • 8 meeting rooms and ballroom, ready to host 1,000 ppl., ideal for business events or weddings

Our accommodation(s)

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Hotel location

Novotel Semarang

Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia
50132 SEMARANG
Indonesia

GPS:-6.978722, 110.414528

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  94 reviews

TripAdvisor Rating  4.0/5  1,308 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Giovani B. Couples - Confirmed reviews ALL

The hotel is well located, room spacious, but out dated old property. it requires a lots of upgrading work to maintain novotel standard - it nearly out of the standard, especially inside the room - But i can see its a good hotel during its time. The gym is quite good, maybe because its open for public too. swimming pool very small and not so clean. I found a spot of dirt on towel too - which suppose to be clean. The hotel doesn't have vanity kids of facial cotton even i ask. which is disappointing. I have Been visiting many hotels, even ibis standard usually provide facial cotton. I will be back if the hotel has been upgraded, otherwise its not worth the price.

Customer review rating 4.0/5

Marcell Y. Business - Confirmed reviews ALL

Well located but the building quite old, need some renovation.

Dear Mr. marcell Y., We are delighted to receive the astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our hotel. We hope that your recent stay with us was up to your expectation. We will continue to walk the extra mile and exceed your expectations. Thank you for placing your confidence with Novotel Semarang, all of us are looking forward on welcoming you back at the soonest. Sincerely, Pupung Sutisna Cluster General Manager Novotel & Ibis Budget Semarang

Customer review rating 1.5/5

Bing T. O. Solo - Confirmed reviews ALL

The water from the tap was so dirty, brown color.

Dear Mr. Bing T. O., Thank you for taking the time to review your stay with us. I am obviously disappointed to read that we did not provide the service you were expecting. I have shared your detailed feedback with my team to ensure this does not happen again and I hope you will give us another opportunity to demonstrate the level of service we usually deliver. I look forward to welcoming you again soon and would like to apologies once again for the negative experience you had when last staying with us. Kind regards, Pupung Sutisna General Manager

Customer review rating 5.0/5

Teguh H. P. Families - Confirmed reviews ALL

Closednto the mall. Closed to attractive tourism1

Dear Mr. Teguh H. P., We are delighted to receive the astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our hotel. We hope that your recent stay with us was up to your expectation. We will continue to walk the extra mile and exceed your expectations. Thank you for placing your confidence with Novotel Semarang, all of us are looking forward on welcoming you back at the soonest. Sincerely, Pupung Sutisna Cluster General Manager Novotel & Ibis Budget Semarang

Customer review rating 4.5/5

Evie R. W. Families - Confirmed reviews ALL

All good

Dear Mrs Evie R. W., We are delighted to receive the astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our hotel. We hope that your recent stay with us was up to your expectation. We will continue to walk the extra mile and exceed your expectations. Thank you for placing your confidence with Novotel Semarang, all of us are looking forward on welcoming you back at the soonest. Sincerely, Pupung Sutisna Cluster General Manager Novotel & Ibis Budget Semarang

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Other web-users rate our hotel

  • 154 reviews 9.2/10 Location
  • 319 reviews 7.1/10 Room
  • 357 reviews 8.8/10 Service
  • 10 reviews 4.4/10 WiFi
  • 180 reviews 7.8/10 Cleanliness
  • 133 reviews 5/10 Vibe
  • 99 reviews 7.9/10 Breakfast

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