Mercure Stoller Zurich 4 stars

Customer review rating 4.3/5 1,926 reviews

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Mercure Stoller Zurich
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+ 16 Services

Hotel extras

  • Well connected: 5min from Hardbrücke station, 15min from Zurich Main Train Station and airport

  • City center can be as well easily reached in 12min with the Tram line n°2

  • Restaurant Stoller serves a seasonal menu prepared with local produce, and homemade ice creams

  • On-site: paid parking, meeting rooms and free Wi-Fi

  • Comfortable rooms with air conditioning and espresso/tea machine

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking Paying
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Web Corner on a Mac

Hotel location

Mercure Stoller Zurich

Badenerstrasse 357
8003 zurich
switzerland

Tel: +41444054747

Fax: (+41)44/4054848

Check-in from 15h00

Check out up to 11h00

  • TIEFENBRUNNEN-MORGENTAL :  33 ALBISRIEDERPLATZ

  • KLUSPLATZ-ALBISRIEDEN :  Tram 2 & 3 ALBISRIEDERPLATZ

  • By plane

    ZURICH KLOTEN At 10km / 6.21 miles

  • By car

    HIGHWAY EXIT At 0.5km / 0.31 miles

  • By car

    ZURICH A1-A3-A4-A7 At 1.5km / 0.93 miles

  • By train

    ALBISRIEDERPLATZ L 2&3 At 0.1km / 0.06 miles

  • By train

    HARRDBRÜCKE At 1km / 0.62 miles

  • By train

    ZURICH/ZUERICH At 3.2km / 1.99 miles

GPS :47.378505, 8.50948

Our accommodation(s)

All hotel rooms are equipped with great attention and love to detail. The rooms are equipped with Sofitel My Bed Classic, minibar and an own coffeemachine. An air conditioner cools you off on warm summer days.

Our restaurants and bars

RESTAURANT STOLLER

Type of cuisine: Regional

The Stoller restaurant serves traditional brasserie dishes, fresh delicacies and wines from various regions. The Stoller Glace terrace with its homemade ice cream has been regarded as Zurich's summer night's dream since 1938

STOLLER

After a day of touring and walking, our restaurant has the perfect atmosphere to linger over a specialty cocktail created by Daniela, or to discover one of our wines which has been carefully selected by our Somelière.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 41

  • Maximum capacity: 44 people

Find out more

Our guest reviews for
Mercure Stoller Zurich

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,926 reviews

TripAdvisor Rating 4.0/5

822 reviews

Great room, unfriendly staff at reception

Customer review rating 3.5/5

Til Friends - 21/09/2021 Confirmed reviews ALL

I stayed only one night. The room was great, with nice amenities and despite facing towards the main street rather quiet. However both at the checkin and checkout the staff was rather unfriendly which puts the overall experience for the stay a bit down.

One of the worst Mercure Hotels I have ever stayed in

Customer review rating 1.0/5

Guest Business - 11/09/2021 Confirmed reviews ALL

I only came back to this hotel because I accidentally booked for 2021 last year and was not able to chance/cancel this obviously accidental reservation. My previous bad experience has only been confirmed of not worsened. Only positive was the welcoming receptionist. The rooms are small, run-down, need refurbishing and most of all DIRTY! Windows don’t isolate the outside noise enough.

Customer review rating 5.0/5

Rick Couples - 09/09/2021 Confirmed reviews ALL

Everything was great. We especially had superb service from a Swiss woman who served us at breakfast each morning. I do not know her name. But she was fabulous.

Very good location. Friendly receptionists.

Customer review rating 4.5/5

Anonymous Solo - 08/09/2021 Confirmed reviews ALL

I can't think of anything bad

Good choice in Zurich !!!

Customer review rating 4.5/5

G. Couples - 07/09/2021 Confirmed reviews ALL

As we stayed several times in Mercure Stoller Zurich before pandemic, we are familiar with this hotel. Traveling Zurich was the first international trip for us under pandemic conditions and we preferred to choose the hotel what we know best. Good to say that Mercure Stoller Zurich keeps their standards as well as before. We enjoyed our stay a lot and we definitely stay there when we visit Zurich again. Location is great and easy to move in Zurich , hotel staff is very friendly , clean rooms and bathrooms!!!

Good choice in Zurich !!!

TripAdvisor rating 5.0/5

Mehmet G 07/09/2021 TripAdvisor review

As we stayed in Mercure Stoller Zurich several times before pandemic , we are familiar with this hotel. Travelling Zurich was our first international travel under pandemic conditions , we preferred to choose the hotel what we know best. Good to say that Mercure Stoller Zurich keeps standards as well as before. Cleean room and bathroom , friendly hotel staff , very good location !!! We definitely stay in Mercure Stoller when we visit Zurich again !!!

Excellent stay!

Customer review rating 5.0/5

Marcin K. Families - 02/09/2021 Confirmed reviews ALL

Delicious breakfasts and great service in the restaurant in the morning!!! The reception staff was also very helpful - thanks a lot!

Very nice employees

Customer review rating 4.5/5

David Business - 23/08/2021 Confirmed reviews ALL

All went extremely well. Everybody was very helpful and supportive. Nice atmosphere… only one remark the cost for parking is barefaced with 35CHF

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Very convenient just a minute walk from the tram station.

Customer review rating 4.5/5

Tj. Friends - 17/08/2021 Confirmed reviews ALL

It was a comfortable stay. Everything is just around the corner. I wish I could have a few more days to stay longer. A huge thank you to Ms. Ornella Cers who helped me with the rooms and etc. She assisted with a perfect time manner. It was very nice meeting her upon arrival and during our stay. We booked 2 rooms and got 1 room upgraded as per my Platinum benefits. I will definitely return.

Dear Mr. J., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. All our rooms are ionised by a special Aircondition system as the only Hotel in Zurich. There are no germs in the air and every room get desinfected every day. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG
Customer review rating 3.5/5

Sultan A. Business - 17/08/2021 Confirmed reviews ALL

Am wonder as gold membership I will have more priority but I keep waiting for long time

Dear Mr. a., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. During Covid-19 and the safety situation check in takes more time. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

Small cosy room

Customer review rating 3.0/5

I. Business - 01/08/2021 Confirmed reviews ALL

Welcoming reception, the room was quite small for the price and noisy

Dear Mr. I., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rates are very comptitive a Hotel room price for 53.-- per night(50/100 price/value by 106.--) does not exist in Zurich. Our rooms are up to 35m2 depending the booking made. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

Nice for a short stay, quiet area.

Customer review rating 2.5/5

Randall Solo - 30/07/2021 Confirmed reviews ALL

This is a nice older hotel a short tram ride away from the main train station. Relatively quiet neighborhood with good dining options.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

Good stay with helpfull staff

Customer review rating 5.0/5

Catalin B. Business - 10/07/2021 Confirmed reviews ALL

Was there for 5 nights. Got upgraded based on my accor status which was so nice. In the room (on the arrival day) I've found fruits which was an awesome surprise. The 109 room had a couch and a small tv in the bathroom. Main Tv could be bigger but it did the job.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and have a nice sunday. Sincerely, Werner Stoller Stoller Zürich AG

Extremely rude reception manager

Customer review rating 0.5/5

Rinson Business - 08/07/2021 Confirmed reviews ALL

Extremely rude reception manager on July 1st afternoon. Besides the room had leaking tap and clogged shower. After all these, charged for a whole another day just for being less than 10 minutes late. Absolutely ridiculous!!

Dear Mr. Rinson J., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Check out time is 11 am. After the free, late Check out untill 3 pm you did not show up at the front desk. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

Very service-minded

Customer review rating 4.5/5

Thomas B. Business - 08/05/2021 Confirmed reviews ALL

Experienced very service-minded staff from check-in, restaurant (evening and morning) as well as at check-out. It was all different people. I felt very welcomed.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Weekend Zurich

Customer review rating 5.0/5

R. F. Couples - 06/04/2021 Confirmed reviews ALL

Nice hotel well situated in Zurich very close to the center. Good service and nice renovated rooms. Very helpful and kind service!

Dear Mr. R., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Family owned hotel

TripAdvisor rating 5.0/5

DanKr78 28/03/2021 TripAdvisor review

This was my second stay in the otel. It was again nice to stay here despite of the times so complex for any travel. The hotel staff made sure that the stay is as much pleasant as possible while observing COVID measures in force in Switzerland. I will be happy to come again.

Good Stay - Friendly

TripAdvisor rating 4.0/5

iboy003 Family - 17/12/2019 TripAdvisor review

Check in was good and reception has recognised and provided benefits as Platinum member. Rooms were ok, not sure, if they have upgraded or not. Anyway, It doesn't matter. Our stay was good, the restaurant Stroller provided good food and services. Front desk was very helpful. Thank you.

Perfect Stay for a business trip

TripAdvisor rating 5.0/5

LoreMeijn Business - 08/12/2019 TripAdvisor review

This is the second time I stay in this hotel while on Business and always enjoy it. Never have to wait, Room is perfect in size, very clean, All commodities work, very nice staff, very helpful, very close to several stores, centrally situated - 2 steps away from public transport of different kinds. I will be back next quarter. thanks Lore

on business

TripAdvisor rating 4.0/5

management285 Business - 03/12/2019 TripAdvisor review

very good night sleep, shover and go! Would book anytime on my next trip to Zürich. Tram nearby and many restaurants around the corner. rjf3j3qjijjeejgqpjrgjg¨q3jg3qijq3igq¨3ignjq3ingoiktnhotnotno4tnbo4tnke

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