Mercure Resort Sanur 4 stars

Customer review rating (ALL Rating) 4.4/5 232 reviews

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ALLSAFE approved hotel

Hotel extras

  • 189 unique guest rooms inside authentic Balinese cottages

  • Grand Ballroom around 270 m2 with maximum capacity 285

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Mercure Resort Sanur

Jl. Mertasari,, Sanur,, Bali, Indonesia
80228 Denpasar

GPS:-8.710925, 115.25405

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Pandawa Restaurant with ocean views is open for breakfast, lunch and dinner. European and Asian cuisine. 24-hour room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  232 reviews

TripAdvisor Rating  4.0/5  3,075 reviews

Certificate of excellence 2023

A gem in Sanur!

TripAdvisor rating 5.0/5

Vivvek G TripAdvisor review

Always a pleasure to stay at the Mercure Sanur. If you’re looking for a place on or by the beach surrounded by great cafes - this is the spot! We got married in Bali earlier this year and we stayed at the Mercure before and after our wedding! :) We were looked after and personally catered to by Dayu Purba, she ensured our stay was extremely comfortable and no request was too big! Thank you to the lovely team at Mercure Sanur! We cannot wait to return

Another amazing stay in Mercure Resort Sanur

TripAdvisor rating 5.0/5

X7588CNpeterp TripAdvisor review

In October I spent 25 days in Mercure Resort Sanur after short trip to Jakarta. It was another memorable stay here. Hotel is located in a calm part at the southend of Sanur Beach. Spacious garden with two pools and beautiful vegetation. Everything looks very neat. I booked a Deluxe Room as usual. Rooms are clean and equiped in typical Balinese style with bathroom. Room Service is available if required. Large breakfast. Quality is good. Lunch a la carte. Dinner three times a week buffet (Seafood, Barbeque, Balinese). A la carte every day possible. All employees of all departments including all trainees (Restaurant/Bar, Kitchen, Reception/Bellboys, Animation, Houskeeping) are very nice and courteous. Great thanks to Purba, Guest Experience Manager, for reservation, organizing all trips and taking care for all issues of guests so they feel hardly welcomed in Mercure Resort Sanur. I'm looking forward to my next stay. Thanks and best regards from Germany, Peter

Always got the same villa (room) when ever i stay at Mercure sanur. Pleasant and great service. Location perfect.

TripAdvisor rating 5.0/5

andyfong TripAdvisor review

The best beach resort in bali. Located in Sanur , beach frontage, two pools, great services. Visited over 10 times. Will be going again in Jan 2024. Front office personnel especially Ibu Dayu and the rest of staff ,always attentive and smile.

Excellent value for money

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Four nights in executive room. Well furnished and clean. Comfortable bed and a very nice day bed for afternoon reading in the aircon. Well looked after by cleaning staff.

Dear Mr. Bruce B., Sunny greetings from Mercure Bali Sanur Resort. Thank you so much for your loyalty. We appreciate your kind words about your four-night stay in the executive room. It brings us joy to hear that you found the room well-furnished, clean, and enjoyed the comfortable bed and day bed for afternoon reading. Our cleaning staff, and the team, are dedicated to ensuring a pleasant experience for our guests. We're thrilled they could make your birthday celebration memorable during breakfast. Your satisfaction is our priority, and we look forward to hosting you again for another delightful stay. With Kindest Regards, Dayu Purba Guest Experience Manager

Top Location on Sanur Beach.

Customer review rating 4.5/5

P. H. Couples - Confirmed reviews ALL

The Mercure Sanur Beach is our favorite Hotel in Bali, with its perfect location, incredibly helpful staff and traditional setting.

Dear Mr. P. H. . Sunny greetings from Mercure Bali Sanur Resort. Thank you very much for your loyalty and taking the time to share your wonderful review of Mercure Sanur. Resort. We're thrilled to hear that our hotel is your favorite in Bali, and we appreciate your kind words about our perfect location, incredibly helpful staff, and traditional setting. It's heartening to know that you had a positive experience with our front desk staff and Ari in catering. We strive to provide exceptional service, and it's rewarding to see that our team's efforts have made a lasting impression on your stay. Your feedback inspires and motivates us to continue delivering the best possible experience for our guests. We look forward to welcoming you back to Mercure Sanur Resort on your next visit to Bali. With Kindest Regards, Dayu Purba Guest Experience Manager

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Other web-users rate our hotel

  • 474 reviews 9.6/10 Location
  • 769 reviews 7.6/10 Room
  • 968 reviews 9.2/10 Service
  • 15 reviews 8/10 WiFi
  • 479 reviews 8.3/10 Food
  • 424 reviews 9.3/10 Beach
  • 419 reviews 7.9/10 Cleanliness
  • 294 reviews 7.7/10 Breakfast

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