Description
Hotel extras
-
189 unique guest rooms inside authentic Balinese cottages
-
Grand Ballroom around 270 m2 with maximum capacity 285
Our accommodation(s)
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Room
Superior Room, 1 king-size bed
- 2 persons
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
- Most of the accommodation: Terrace
- Accessible room
Room
Superior Room, twin beds
- 2 persons
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
- Views: Garden View
- Most of the accommodation: Terrace
Room
Deluxe Room, 1 king-size bed
- 3 persons
- 40 m² / 430 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
- Most of the accommodation: Terrace
Room
Deluxe Room, twin beds
- 3 persons
- 40 m² / 430 sq ft
- Bedding 2 x Single bed(s)
- Views: Garden View
- Most of the accommodation: Terrace
Room
Executive Room, 1 king-size bed
- 3 persons
- 42 m² / 452 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
Room
Executive Room, twin beds
- 3 persons
- 42 m² / 452 sq ft
- Bedding 2 x Single bed(s)
- Views: Garden View
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Suite
Family Room, 1 king-size bed and 1 bunk bed
- 4 persons
- 88 m² / 947 sq ft
- Bedding 1 x King size bed(s) and 2 x Single bed(s)
- Views: Garden View
- Most of the accommodation: Terrace
Suite
Family Room, 1 king-size bed and 1 sofa bed
- 4 persons
- 79 m² / 850 sq ft
- Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
- Views: Garden View
- Most of the accommodation: Terrace
Room
Superior Room, 1 king-size bed
- 2 persons
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
- Most of the accommodation: Terrace
- Accessible room
Hotel location
Mercure Resort Sanur
Jl. Mertasari,, Sanur,, Bali, Indonesia
80228 Denpasar
Indonesia
GPS:-8.710925, 115.25405
Access and transport
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LE MAYEUR
Museums
Access: 5 km / 3.11 mi 1 hrs walk / 10 min drive
SANUR VILLAGE
Tourist attraction
Access: 5 km / 3.11 mi 1 hrs walk / 10 min drive
CAMEL RIDING
Zoo
Access: 15 km / 9.32 mi 45 min drive
KUTA AREA
Entertainment/theatre district
Access: 15 km / 9.32 mi 20 min drive
BALI BIRD PARK
Zoo
Access: 30 km / 18.64 mi 45 min drive
ELEPHANT SAFARI PARK
Amusement park
Access: 30 km / 18.64 mi 45 min drive
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SANUR BEACH
Beach area
Access: 2 km / 1.24 mi 5 min drive
Mangrove Forest
Wood/forest
Access: 8.7 km / 5.4 mi 2 hrs walk / 15 min drive
BEDUGUL
Wood/forest
Access: 60 km / 37.29 mi 1 hrs 30 min drive
KINTAMANI
Lake
Access: 60 km / 37.29 mi 1 hrs 30 min drive
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Massimo Italian Restaurant
Restaurant and cafe district
Access: 10 m / 0.62 mi 15 min walk / 5 min drive
Genius Cafe
Restaurant and cafe district
Access: 500 m / 0.31 mi 5 min walk / 1 min drive
Arta Sedana Supermarket
Shopping centre/mall
Access: 2.2 km / 1.37 mi 25 min walk / 8 min drive
Plaza Renon
Shopping centre/mall
Access: 7.2 km / 4.47 mi 1 hrs walk / 16 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets not allowed
- Shuttle
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
PANDAWA RESTAURANT
Pandawa Restaurant with ocean views is open for breakfast, lunch and dinner. European and Asian cuisine. 24-hour room service.
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BREEZE BAR
For tropical mixed drinks and snacks. Located on the beach sheltered by towering trees with magnificent view of the ocean.
SAHADEWA BAR
Located by Sahadewa pool, serve tropical mixed drinks and snacks.
Breakfast
Non contractual photo
Start your day with luscious buffet breakfast at Pandawa Restaurant. Available every day from 06.30 to 10.30AM.
2 pools
Non contractual photo
Spa
Pamper, De-Stress and Rejuvenates. Sanjivani Spa has 2 unique open-air areas and 6 indoor treatment rooms. Offering a wide range of health & beauty treatments, using natural spa products and treated by our professional therapists.
Meetings & Events
- Number of Meeting Room
- 4
- Surface of the largest room
- 885 m² / 9526.052 sq ft
- Maximum seats capacity
- 285
- Maximum capacity for banquets
- 60
Weddings
Celebrate your romantic moments in the Island of Paradise. We offer an unforgettable renewal of wedding vows, as well as wedding ceremonies.
Our guest reviews
Honestly, not great :(
TripAdvisor rating 3.0/5
Hayley C Couples - TripAdvisor review
Very relaxing stay
Customer review rating 5.0/5
Cathy Solo - Confirmed reviews ALL
Dear Mrs. Cathy Y., Warmest greetings from Mercure bali Sanur Resort. Thank you for your loyalty and feedback. We're thrilled to hear that you had a very relaxing stay at Mercure Sanur and enjoyed our well-located property, friendly staff, clean and comfortable rooms, and beautiful gardens. On the other hand we apologize for any inconvenience regarding the tired appearance of your room and the oversight with the toilet paper supply. Please rest assured, we'll address these issues promptly to ensure a seamless experience for our guests in the future. Your comments are invaluable to us as we strive to provide the best possible stay for all our guests. Thank you so much and We look forward to welcoming you back soon for another wonderful stay. With Kindest Regards, Dayu Purba Guest Experience Manager
Like an old friend.
Customer review rating 4.5/5
Linda Friends - Confirmed reviews ALL
Dear Linda, Warmest greetings from Mercure Bali Sanur Resort. Thank you for your loyalty and feedback. We're delighted to hear that our hotel feels like coming home to you, with friendly staff and a relaxing atmosphere. On the other hand We apologize for any payment issues you experienced, and we'll work diligently to address them promptly. Your comments are valuable to us as we continuously strive to improve our services. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. With Kindest Regards, Dayu Purba Guest Experience Manager
Poor Customer Service
TripAdvisor rating 1.0/5
vivienne6580 Couples - TripAdvisor review
Dear Vivienne 6580, Warmest greetings from Mercure Bali Sanur Resort. Thank you very much for providing your genuine impressions related to your recent stay. First and foremost, we would like to express our sincere apology for the shortcomings you encountered during your stay. Upon reviewing our records, we couldn't locate any email correspondence regarding your concerns. We appreciate you bringing this to our attention. Please rest assured, we have addressed this issue with our team to ensure that all guest inquiries are promptly addressed in the future. We're very pleased that our Assistant Front Office Manager were able to connect with you upon your departure date and provide some advancement forward towards regaining your confidence. We have taken your feedback regarding the noisy building work, dining experience, gluten-free options, room condition, and sea pollution very seriously. Our team is actively working to address these concerns and make necessary improvements to enhance the overall guest experience. We cannot express enough how deeply sorry we are that your experienced did not live up to expectations. This is certainly not the standard we aspire to and for this we apologize. We hope you enjoyed other aspects of your stay which will be the lasting memories you may enjoy. If there’s a possibility of you returning to Sanur, it would be our greatest ambition to regain your confidence and I encourage you to contact me directly so I may personally assist you to improve your experience. With Kindest Regards, Dayu Purba Guest Experience Manager ge@mercureresortsanur.com
Relaxed stay
Customer review rating 4.5/5
Anonymous Business - Confirmed reviews ALL
Dear Mr. Paul I., Warmest greetings from Mercure Bali Sanur Resort. Thank you so much for your time to leave us feedback and ratting. Your loyalty mean a lot for us. We're thrilled to hear that you enjoyed your stay and found our resort to be a relaxed and happy place. Our team takes great pride in providing exceptional service with a smile, and it's wonderful to know that their efforts were appreciated. We look forward to welcoming you back for another enjoyable stay in the future for another enjoyable experience. With Kindest Regards, Dayu Purba Guest Experience Manager
In partnership with TripAdvisor
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