Name: Mercure Resort Sanur | Business & Leisure | AccorHotels - ALL
Address: Jl. Mertasari,, Sanur,, Bali, Indonesia, Denpasar, 80228, Indonesia
Telephone: +628113809111
Rating: 4.4

Description

Mercure Resort Sanur

Hotel for travellers looking for local and authentic experiences

Unwind at our serene beach front Resort amongst 5 hectares of beautiful gardens. Relax in one of our cottage style buildings or take a swim in one of our pools. Enjoy live performances at our beach front bar & restaurant. Welcome to our Resort.

Yoesi Bagus Taruna, Hotel Manager

Relax in a traditional Balinese style cottage across 5 hectares of lush tropical garden Resort. Enjoy a wide range of activities & facilities. Featuring a large beachfront, two pools, seaside restaurants, bars, a Spa, ballroom and meeting rooms. Located only 20 minutes away from Ngurah Rai airport via the toll road, our Resort is a convenient and memorable option for couples or family vacations. Part of the MyResorts program featuring exclusive experiences for ALL - Accor Live Limitless members.

Sanur is a sunrise beach at the southern part of Bali, with a curving topography filled with lovely white sand. Various activities can be found on Sanur beach from kite flying, to swimming, to enjoying the incredible panoramic view of the sea. Set right in the heart of famous Denpasar, the gateway to Bali, Mercure Resort Sanur offers guests access to the best of the city's tourist attractions, restaurants, shops, nightlife and bars.

Sanur was first introduced to the international world through the paintings by the famous painter Le Mayeur, a Belgian artist who fell in love with Sanur. His studio was then made into a museum called Le Mayeur museum which is still in Sanur.

Hotel extras

189 unique guest rooms inside authentic Balinese cottages
Grand Ballroom around 270 m2 with maximum capacity 285

ALLSAFE approved hotel

Hotel location

Mercure Resort Sanur

Jl. Mertasari,, Sanur,, Bali, Indonesia
80228 Denpasar
Indonesia

GPS:-8.710925, 115.25405

Telephone +62 811-3809-111

+62 361 287303

LE MAYEUR

Museums

Access: 5 km / 3.11 mi 1 hrs walk / 10 min drive

SANUR VILLAGE

Tourist attraction

Access: 5 km / 3.11 mi 1 hrs walk / 10 min drive

CAMEL RIDING

Zoo

Access: 15 km / 9.32 mi 45 min drive

KUTA AREA

Entertainment/theatre district

Access: 15 km / 9.32 mi 20 min drive

BALI BIRD PARK

Zoo

Access: 30 km / 18.64 mi 45 min drive

ELEPHANT SAFARI PARK

Amusement park

Access: 30 km / 18.64 mi 45 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

In summary

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

PANDAWA RESTAURANT

Pandawa Restaurant with ocean views is open for breakfast, lunch and dinner. European and Asian cuisine. 24-hour room service.

Our accommodation(s)

Room

Superior Room, 1 king-size bed

2 persons
32 m² / 344 sq ft

Bedding 1 x King size beds
Views: Garden View
Most of the accommodation: Terrace
Accessible room

Room

Superior Room, twin beds

2 persons
32 m² / 344 sq ft

Bedding 2 x Single beds
Views: Garden View
Most of the accommodation: Terrace

Room

Deluxe Room, 1 king-size bed

3 persons
40 m² / 430 sq ft

Bedding 1 x King size beds
Views: Garden View
Most of the accommodation: Terrace

Room

Deluxe Room, twin beds

3 persons
40 m² / 430 sq ft

Bedding 2 x Single beds
Views: Garden View
Most of the accommodation: Terrace

Room

Executive Room, 1 king-size bed

3 persons
42 m² / 452 sq ft

Bedding 1 x King size beds
Views: Garden View

Room

Executive Room, twin beds

3 persons
42 m² / 452 sq ft

Bedding 2 x Single beds
Views: Garden View

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Our guest reviews

Lovely stay

Tya O. Couples - 1/28/2023 Confirmed reviews ALL

Spend a night away. The place is great with lovely staff. We love the beach and it's quietness

Dear Tya O., We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayu Purba Asst. Guest Experience Manager

Anonymous Solo - 1/26/2023 Confirmed reviews ALL

Everithing was nice , the beach is fantastic the hotel is so large with lots of tree which makes the air so fresh in the morning even there was rain for a few days but its okay, the room is clean and large. Ejoyed it so much !!!!

Dear suryantari j., We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Mercure Bali Sanur Resort team.

Mercure resort, rooms booked may not be available

Nadene M 1/26/2023 TripAdvisor review

We arrived at the hotel late at night. Once checked in we were taken to our room. Not the one we booked and paid for 6months prior. Back to reception we went to be told we had been downgraded as the room we booked was unavailable. No mention of the downgrade when we originally checked in. To say we were angry was an understatement at 12pm night. After further discussions we were taken to a room and were told the manager would see us in the morning. The next morning discussions were had, we had to wait two days for an upgraded room to become available. If we had not complained I do not think we would have been upgraded and a refund option was not on the cards. They were apologetic and also provided two free meals. If the rooms are not ready then do not offer them for booking. We chose the executive room for size. The hotel is under going renovations after covid and half the resort is under construction. I would check rooms are available prior to booking. Our room was comfortable and clean. The hotel is situated in a great area. With easy walking to restaurants and shops. Pool area had good sunloungers available. Room service was very slow. If you are hungry it would be quicker to go out. Our stay was nice in the end. We would probably chose another hotel next time.

Dear Nadene M, Warmest greeting from Mercure Bali Sanur Resort your home in Sanur. First and foremost, I would like to express on behalf of the entire Mercure Bali Sanur Resort family our most sincere apology in regard of our executive room issue and our room service . Your disappointment and dissatisfaction are extremely evident and this is certainly not the lasting memories we wish our guests to remember us by. On a brighter aspect, we’re very pleased you found enjoyable stay on in the end of your stay. We would welcome the opportunity to regain your confidence and I invite you to contact me personally at your convenience to arrange a very special stay. Best Regards, Dayu Purba Asst. Guest Experience Manager

Mid range hotel with private beach

Nadspolks 1/23/2023 TripAdvisor review

This is the 4th hotel we stayed during our Bali road trip. Been to Bali many many times but seldom to stay in Sanur area. We stayed during peak season (still in NY holiday vibes) and thought Sanur is best choice rather to other hype area. First experience stayed in Mercure Sanur. The room was spacious but need refurbishment. We had BBQ dinner at the restaurant even with limited menu but the taste are OK.

Dear Nadspolks, Sunny greeting from Mercure Bali Sanur resort. Thank you very much for the the feedback of your recent stay and we sincerely appreciate you affording your valuable time to share your comments. We’re delighted you enjoyed the room and our BBQ dinner. Nadspolks, thank you for spending your cherished vacation time at Mercure Bali Sanur Resort . We hope to have the pleasure of creating further delighted moments with you in the future. Best Regards, Dayu Purba Asst. Guest Experience Manager

Amazing Stay

hadi198424 Families - 1/23/2023 TripAdvisor review

I'd like to thanks all staff for the kind & attention caring for my family stay to make my daughter happy and enjoyed every minute so we decided to extend 1 more night thanks for their welcoming and generous hospitality I've to specify those personally & being thankful Pak Joni mbak kadek Dian sari Aras Gena

Dear Hadi 198424, Warmest greetings from your Mercure Bali Sanur Resort home in Sanur. We are grateful for your recent stay and thankyou very much for sharing your thoughtful impression. We're delighted to learn that quality of service from our team did meet your expectations. Pak Joni, Mbak Kadek, Dian Sari, Aras, and Gena extends their warmest greetings and gratefulness for your kind recognition. Hadi198424, thank you for spending your cherished vacation time at Mercure Bali Sanur Resort , and we hope to have the pleasure of creating further delighted moments with you in the future. Uniquely yours, , Dayu Purba Asst. Guest Experience Manager

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Web-users rating

Other web-users rate our hotel

154 reviews 9.4/10 Location
227 reviews 6.7/10 Room
355 reviews 9.3/10 Service
10 reviews 6.5/10 WiFi
183 reviews 8.5/10 Food
155 reviews 9.1/10 Beach
116 reviews 7.5/10 Cleanliness
95 reviews 6.7/10 Breakfast

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Mercure Resort Sanur 4 stars