Mercure Resort Sanur 4 stars

Customer review rating (ALL Rating) 4.4/5 61 reviews

Hotel extras

  • 189 unique guest rooms inside authentic Balinese cottages

  • Grand Ballroom around 270 m2 with maximum capacity 285

ALLSAFE approved hotel

Hotel location

Mercure Resort Sanur

Jl. Mertasari,, Sanur,, Bali, Indonesia
80228 Denpasar

GPS:-8.710925, 115.25405

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Pandawa Restaurant with ocean views is open for breakfast, lunch and dinner. European and Asian cuisine. 24-hour room service.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  61 reviews

TripAdvisor Rating  4.0/5  2,997 reviews

love it, love it, LOVE THE PLACE!

TripAdvisor rating 5.0/5

barbarabarbarabar TripAdvisor review

It is a fantastic resort, the location is so nice by the sea. The staff is really super, so sweet and caring. The room was lovely, everything worked properly. The breakfast was spectacular, so delicious I have rarely eaten in the morning. The pools are big, fresh and clean, I will definitely come back here! ps, my special love for the cleaningstaff, they work so hard and the place is more than clean.

Dear Barbara, Sunny greetings from Mercure Bali Sanur Resort. Thank you for your recent visit and sharing your impressions. We’re most pleased you enjoyed our breakfast, pools, and the cleanliness in your room and created further enhanced your adventure. Everyone sincerely appreciates your kind recognition. It’s our greatest ambition for you to enjoy memories of a lifetime from your journey with us. Barbara, we are forever grateful for your kind words and we would be honored to welcome you back to our resort someday soon. Until then may your day be surrounded with happiness, joy and love. With Kindest Regards, Dayu Purba Asst. Guest Experience Manager

Excellent Service and Staff

TripAdvisor rating 3.0/5

LindaR924 Solo travel - TripAdvisor review

Had a quick 2 night stay here. Had to change my plans and booking, the hotel were so flexible, and understanding. I requested a room near the pool and was given room 140. Great location. Very comfortable huge room. Breakfast lots of variety. In my opinion only two things let this hotel down, both pools are warm and there is no decent cappuccino at breakfast. I found this resort great value for money. Lots of renovations happening which I did not hear, should be great when done. Staff went over and above to help at all times. Thanks for having me. Plus thank you for my birthday wishes too.

Dear Linda R, Warmest greetings from Mercure Bali Sanur Resort. Thank you very much for the insightful feedback of your recent stay and we sincerely appreciate you affording your valuable time to share your comments which provide us treasured insight about your stay. Thank you for explaining your opinion in regard of pools and cappuccino at breakfast. Please rest assured our team will reflect on this to advance. Your feedback is received with great interest towards our continuous improvement within the resort , pools, cappuccino and we sincerely apologize for your disappointment related to this. On a bright note, we’re very pleased you enjoyed your birthday wish card, and the friendliness of our team. Linda R, thank you for your thoughtful review and we would truly cherish the opportunity to welcome you back to create new and lasting memories. With Kindest Regards, Dayu Purba Asst. Guest Experience Manager

Amazing experience as always!

TripAdvisor rating 5.0/5

SYen V TripAdvisor review

2nd time here and Amazing experience as the last visit! This time round, Dimas & Suryawan from housekeeping took care of our needs from checkin and throughout. Would definitely recommend and love to be back here again!

Dear SYen V, Warmest greetings from Mercure Bali Sanur Resort. Thank you very much for sharing your valued impressions from your recent stay. Thank you for becoming our loyal customer. We’re delighted you enjoyed their warm hospitality and were able to experience their genuine care towards your wellbeing and enjoyment. Thank you so much for acknowledging Dimas & Suryawan who truly appreciate your recognition. SYen V, Thank you for your valued impressions and it would be our greatest joy to welcome you back someday soon. Kindest Regards, Dayu Purba Asst. Guest Experience Manager

A wonderful stay in beautiful Sanur

TripAdvisor rating 4.0/5

SinbadSam TripAdvisor review

Large property which although it is a little older is very comfortable. Excellent staff and good service at the hotel. Pros - Breakfast is outside with options for asian and western - right on beach -great beach access -restaurants nearby - very comfy rooms and bed - nice and clean inside even though its an older villa room Cons - no gym or fitness center - pool is limited lots of kids - there is a tennis court but it rains so much not usable most of the time - Special consideration for Dayu Purba Laksmi for her kindness and professionalism.

Dear SinbadSam, Warmest greetings from Mercure Bali Sanur Resort. Thank you very much for your recent stay and we sincerely appreciate your constructive comments which enable us to continue improvements. We’re very appreciative of your kind words highlighting our hospitality, our location, and breakfast. your recognition is a tribute. SinbadSam, we sincerely appreciate you selecting Mercure Bali Sanur Resort, for your precious vacation time and and it would be an absolute pleasure to welcome you back someday soon! Kindest Regards, Dayu Purba Asst. Guest Experience Manager

Lovely stay

TripAdvisor rating 5.0/5

Andrew B TripAdvisor review

Excellent staff,Great Location, on the beach Very clean, Spacious rooms,Delightful smorgasbord breakfast Grand pool Many beach chairs in a world of your own.,Bicycle paths and bike hire from hotel. Loads of resturants.

Dear Mr. Andrew B, Warmest greeting from Mercure Bali Sanur Resort. We are grateful for your visit and thankyou very much for sharing your thoughtful impression. We're delighted to learn that our location, room, and the friendliness of our team did meet your expectations. Andrew B, Thank you for spending your cherished vacation time at Mercure Bali Sanur Resort , and we hope to have the pleasure of creating further delighted moments with you in the future. With Kindest Regards, Dayu Purba Asst. Guest Experience Manager

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Other web-users rate our hotel

  • 180 reviews 9.1/10 Location
  • 263 reviews 6.2/10 Room
  • 412 reviews 9.3/10 Service
  • 10 reviews 6.9/10 WiFi
  • 201 reviews 7.4/10 Food
  • 173 reviews 9.2/10 Beach
  • 135 reviews 6.9/10 Cleanliness
  • 117 reviews 6.7/10 Breakfast

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