Novotel Reading Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 863 reviews

Novotel Reading Centre - Image 1
Novotel Reading Centre - Image 2
Novotel Reading Centre - Image 3
Novotel Reading Centre - Image 4

Description

Hotel extras

  • Central location close to primary transport links

  • Reading train station is only a two minute walk away, London Heathrow Airport is 40 km away

  • Breakfast available daily: Full English assisted buffet service

  • Eight versatile meeting rooms for up to 50 guests in line with government guidelines

  • Leisure facilities including gym, pool, sauna, steam room. Please reserve your space

Our accommodation(s)

Hotel location

Novotel Reading Centre

25b Friar Street
RG1 1DP READING
United Kingdom

GPS:51.456745, -0.972343

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  863 reviews

TripAdvisor Rating  4.2/5  2,090 reviews

Certificate of excellence 2025

It was ok but not the best.

TripAdvisor rating 3.0/5

carriemW2886FL TripAdvisor review

We stayed with our family for 5 nights. The front desk staff are excellent. They were immediately concerned about sons who are practically grown sleeping in the pull out couch. They wanted to try to move us into an executive room but none were available. It was honestly ok though. Breakfast was excellent. Room was hot. A/C was none existent. They did provide a fan to us through, which helped. In the room, the toilet was totally separate from the washroom, so I wasn't a fan of that hygienically. The biggest annoyance was the card keys NEVER worked and constantly deactivated. The poor front desk had to constantly fix. Having to constantly go back downstairs to get the key reactivated made me notice that the one lift was out the entire visit. Bar closed at 10pm. No ice or water options on the floors. Did not use the pool or carpark. Lastly some guy got shanked right outside the hotel on night two...not really the hotel fault but that was interesting. Alot of homeless lying around outside the entrance as well.

Dear carriemW2886FL, Thank you for taking the time to share your experience with us. We appreciate your kind words about our Front Desk staff and the excellent breakfast service. However, I am sorry to hear that your stay did not meet your expectations in several key areas. I understand that the air cooling in your room was insufficient and that the arrangement of the toilet and washroom was not to your liking. I also apologize for the inconvenience caused by the key card issues, which understandably created unnecessary frustration during your stay. Your feedback regarding the lift and the absence of ice or water options on the floors will be duly noted for our continuous improvement efforts. While we strive to provide a safe and pleasant environment for our guests, I regret that your experience was impacted by external circumstances. Thank you again for your insights, which are invaluable as we work to enhance our services. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Nice stay

TripAdvisor rating 5.0/5

725johannaj Couples - TripAdvisor review

We had a lovely stay here. Yassin Alina at the reception was very helpful and also got us an early check in and a very nice room. We requested a quiet room and got one on the top floor. The hotel is well located a few minutes walk from the station, shops, restaurants. The breakfast is good and there is an indoor swimming pool.

Dear 725johannaj, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that Yassine and Alina provided you with excellent service and that you enjoyed a quiet room on the top floor. It is wonderful to know that our location and amenities, including breakfast and the swimming pool, contributed to a pleasant experience. We look forward to welcoming you back in the future. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 3.0/5

Daozheng W. Families - Confirmed reviews ALL

the room was a little smelly (suspect the ordor came from the ventilation), no help in luggage during check-in and check-out,

Dear Valued Guest, Thank you for your feedback. We regret that your experience did not meet expectations regarding room comfort and service during your stay. Your comments are invaluable for our continuous improvement efforts. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 3.5/5

Kit H. L. Couples - Confirmed reviews ALL

浴室企缸漏水, 地毯有污漬

Dear Valued Guest, Thank you for sharing your stay experience. We are pleased to hear that you were satisfied with our location and the service provided by our staff. However, we sincerely apologize for the issues regarding the bathroom leakage and carpet stains. Best regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 5.0/5

Sylvester N. Couples - Confirmed reviews ALL

excellent, friendly and helpful staff

Dear Valued Guest, Thank you for your kind words regarding our location and staff. We appreciate your positive feedback and are delighted to know that you had a pleasant experience at our hotel. Your satisfaction is our priority. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

In partnership with TripAdvisor

Other web-users rate our hotel

  • 791 reviews 8.2/10 Location
  • 1,045 reviews 6.4/10 Room
  • 852 reviews 8.1/10 Service
  • 11 reviews 6.2/10 WiFi
  • 436 reviews 6.4/10 Cleanliness
  • 349 reviews 8.1/10 Breakfast
  • 343 reviews 4.7/10 Amenities
  • 230 reviews 7.8/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Reading