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ibis Reading Centre (new ibis rooms) Hotel 3 stars

Customer review rating 4.3/5 6,421 reviews

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ibis Reading Centre (new ibis rooms)
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+ 15 Services

Hotel extras

  • Central location, with plenty of nearby transport links

  • Oracle shopping centre is located nearby

  • The on-site bar offers a variety of light meals & snacks

  • Pet-friendly hotel, with on-site facilities

  • Landmarks include the Madjeski Stadium and Reading Abbey

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Catering
  • BreakfastPaying
  • 1 Bar(s)
Business services
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

ibis Reading Centre (new ibis rooms)

25A Friar Street
For Car Park Use RG1 1NR
RG1 1DP reading
united kingdom

Tel: +441189533500

Fax: (+44)118/9533510

Check-in from 14h00

Check out up to 12h00

  • READING BUSSES :  READING STATION

  • By plane

    GATWICK At 88km / 54.69 miles

  • By plane

    HEATHROW At 40km / 24.86 miles

  • By train

    READING STATION At 0.2km / 0.12 miles

GPS :51.456735, -0.972356

Our accommodation(s)

Our hotel offers rooms in 4 categories - Standard double room, Twin Room, Ibis Sweet Room and Disabled room. All rooms are bright, modern, quiet and feature a walk-in shower. All rooms also provide free 24h Wi-Fi access. Each rooms comes equipped with individual air cooling system, LCD Tv, tea/coffee facilities and hairdryer for personal use. Our Sweet rooms have Smart Tv installed for our guests entertainment. All rooms are 100% Non-smoking. We are a pet friendly hotel.

Brand New : Double SweetRoom by ibis

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 0 m² / 0 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Accessible Standard Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft

Accessible Standard Room with double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
Rooms

Our restaurants and bars

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews for
ibis Reading Centre (new ibis rooms)

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,421 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,281 reviews

Wonderful staff

Customer review rating 5.0/5

Laurel D. Friends - 23/03/2020 Confirmed reviews ALL

Your members of staff were extremely helpful and able to solve a minor booking error (on my part) Wonderful customer service

Dear LAUREL, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Thanks for the pizza

Customer review rating 3.5/5

Anonymous Solo - 23/03/2020 Confirmed reviews ALL

Arrived about an hour after the government advised to shut down all cafes, pubs and restaurants. The team at reception were really helpful and fired up the oven to make me a pizza for dinner.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Reading Centre. I am sorry that we were not up to a higher scoring but happy to see that generally you were satisfied with your stay and I am glad that my staff looked after you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Well located, quiet, clean and comfortable

Customer review rating 5.0/5

Perry B. Solo - 23/03/2020 Confirmed reviews ALL

Great value hotel, nice modern branding, quiet, clean and comfortable stay. Staff were very friendly and welcoming

Dear Perry, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am so much appreciate the kind words regarding the comfort, cleanliness, and the location. May I ask you to share your experience on other platforms as well? Thank you very much in advance:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Well located

Customer review rating 4.5/5

Kyriakos Families - 18/03/2020 Confirmed reviews ALL

The hotel is close to the mall, many bars and restaurants, and most importantly is close to the train station

Dear KYRIAKOS, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am so delighted that you had a very pleasant stay with us and you found our hotel well located! May I ask you to share your experience on other platforms as well like Google? This is the link https://www.google.com/travel/hotels/entity/CgoIs_PIifzrruwJEAE/reviews?g2lb=25…,42…,42…,42…,42…,42…,43…,43…,43…,43…,43…,43…,43…,43…,43…,43…,43…,43…,42…,42…,42…,43…,43…&hl=en&gl=uk&un=1&rp=ELPzyIn8667sCRCz88iJ_Ouu7Ak4AkAASAE&ictx=1&sa=X&utm_campaign=sharing&utm_medium=link&utm_source=htls&hrf=IgNHQlAqFgoHCOQPEAQYDBIHCOQPEAQYDRgBKACCASQweDQ4NzY5YjE3MGI3YmVlMWY6MHg5ZDhiYjVmYzEzMjM5YjOaASYaJDB4NDg3NjliMTcwYjdiZWUxZjoweDlkOGJiNWZjMTMyMzliMw Thank you very much in advance:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Could of been better this time

Customer review rating 2.5/5

N. Solo - 18/03/2020 Confirmed reviews ALL

This was the third time that I have stayed at Ibis in Reading and unfortunately this time wasn't so great. Firstly the staff are great. They are the best part of the hotel - very friendly and helpful. The issues I had with this stay was that the water pressure in the shower was very low and the even with the water on the hottest level the shower was not hot and lost hot water every now and then. The fire alarm also intermittently went off for about an hour at 5.30am on a Sunday morning which was not great. The hotel was very noisy with people walking up and down the corridor all night, knocking on doors. Now I appreciate this last one is not the fault of the hotel, but it did add to the stay not being the best. Otherwise the room is great and the bed is comfortable and apart from the above the hotel is very well worth the money you pay.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I do apologize for all inconvenience of the shower pressure and temperature as well for the disturbance in the early morning. On the other hand I so much appreciate your comment regarding the staff. Hope we will have the opportunity to welcome you back again very soon with a better experience. Sincerely, Andras Koczur General Manager ibis Reading Centre

Convenient parking and handy for the station

Customer review rating 4.0/5

Nick Business - 17/03/2020 Confirmed reviews ALL

Welcoming staff. Relaxed atmosphere. Simple reception space but nice.

Dear Nick, We very much appreciate your comments regarding your stay at the ibis Reading Centre. I am delighted that generally you were satisfied with your stay and appreciate the great comment regarding the cleanliness and staff. We gave mobile devices to our reception team in order to avoid any barrier between them and our guest and this is the reason we do not have the traditional reception desk anymore. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Great stay, definitely recommend

Customer review rating 4.0/5

N Solo - 16/03/2020 Confirmed reviews ALL

When I arrived, checkin was very easy and the member of staff was very friendly. Everything was explained to me and I went up to my room. The room itself is very nice and spacious. It was very clean. Checkout was nice and easy. However it was cold and there was no way of turning the heating up.

Dear N, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am happy to see that you enjoyed your stay but I do apologize for all inconvenience of the room temperature. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Over priced

Customer review rating 1.5/5

Anonymous Couples - 12/03/2020 Confirmed reviews ALL

For the price I expected more. Everything was cut back and cheap. Even the bathroom was some unusual plastic pod not a separate room. Also the sink plug hole was broke so we couldn't get the drain open.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We try to be very transparent and we have plenty of photos available in many different platforms but once again I do apologize for all inconvenience specially for the issue with the sink. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andras Koczur General Manager ibis Reading Centre

Best stay. Highly recommend

Customer review rating 4.0/5

Meghan S. Couples - 11/03/2020 Confirmed reviews ALL

I had a very comfortable sleep all the nights I stayed. Good located with a town view. Good space, bathroom mirror and shower. Wanted to stay more nights I would really recommend.

Dear MEGAN, We very much appreciate your comments regarding your stay at the ibis Reading Centre. I am happy to see that you had a great stay with us and appreciate the kind words regarding the comfort and the location. Thank you again for sharing your experience, and we hope to see you back again very soon and we will work harder to get even a better score next time:) Sincerely, Andras Koczur General Manager ibis Reading Centre

great stay

Customer review rating 5.0/5

Cllr B. M. Solo - 11/03/2020 Confirmed reviews ALL

it was great place to stay and the staff was great thanks

Dear BRIAN, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. May I ask you to share your experience on other platforms as well? Thank you very much in advance:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Good location-enjoyable stay. Excellent customer service

Customer review rating 5.0/5

Anonymous Friends - 10/03/2020 Confirmed reviews ALL

One night stay. Clean, tidy and central location. Close to station and shops

Dear RICHARD, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am so delighted that you had a fantastic stay with us and found our hotel clean with excellent customer service. May I ask you to share your experience on other platforms as well? Thank you very much in advance:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Well located, efficient check in, great staff, very good bedroom, very good shower, excellent breakfast and good price

Customer review rating 4.5/5

Anonymous Friends - 09/03/2020 Confirmed reviews ALL

See above

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am so delighted that everything went well with your stay and so much appreciate the fantastic feedback regarding the staff and the breakfast. May I ask you to share your experience on other platforms as well? Thank you very much in advance:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Friendly staff, good location

Customer review rating 5.0/5

Jess Couples - 09/03/2020 Confirmed reviews ALL

I turned up a little early and was greeted by a lovely lady (Maria) on reception. She was so welcoming and didn’t even question my being there early, checked me in and explained what to do. She allowed me to leave a card for my fiancé as he was getting there later. On checkout she was very helpful and friendly too. She is a credit to your company.

Dear JESS, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with Maria. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. May I ask you to share your experience on other platforms as well? Thank you very much in advance:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Everything you want

Customer review rating 5.0/5

Steve F. Solo - 09/03/2020 Confirmed reviews ALL

Hi I stayed for one night and was pleasantly surprised at the quality of the hotel. Everything was spotlessly clean and the staff member who checked me in friendly and polite. I was most surprised by the quality of the breakfast, really nice food which was well presented. I would stay again if the need ever arises.

Dear Steve, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. May I ask you to share your experience on other platforms as well? Thank you very much in advance:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Excellent value

Customer review rating 5.0/5

Susan Families - 08/03/2020 Confirmed reviews ALL

Very impressed with location, facilities, welcoming staff and bowled over by the breakfast!

Dear SUSAN, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am so delighted that you had a very pleasant stay with us and appreciate the great comment regarding the staff, breakfast, and location. May I ask you to share your experience on other platforms as well? Thank you very much in advance:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

regular visitor

Customer review rating 3.5/5

Paul C. Business - 07/03/2020 Confirmed reviews ALL

a good base for work and come rooms, they could do with a better heating system as sometimes the rooms can be cold. staff are very friendly especially the breakfast team with a special mention to Danniele who is always friendly and welcoming

Dear PAUL, We very much appreciate your comments regarding your stay at the ibis Reading Centre. I am sorry that this time we were not up to a higher score and I do apologize for all inconvenience specially with the room temperature. On the other hand I am so delighted to see your comment regarding the staff and I have shared your kind feedback with Daniela. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Great location and friendly staff

Customer review rating 5.0/5

Jo Business - 05/03/2020 Confirmed reviews ALL

From the outset the Reading ibis was flexible and accommodating. The staff with 'Let me check you in' on their tops were clearly visible and when there was a slight queue, one of the other staff appear with their mobile device to check me in. It was no problem to get a paper receipt and where to get breakfast was clearly noted to me. The room was designed to be the most functional within the space. Little details such as plug sockets below the mirror (essential for hairdryers), plug sockets by the bed to charge phones which also doubles up as my alarm clock), available hairdryer and padded seat that could double up as a seat or a place to put your backs made the visit so pleasurable. This was in addition to the standard facilities within room - tea, coffee and kettle and shower gels in the bathroom. I also could not hear either the people either side or the Reading cars / people. I stayed on a Monday night so whether the same applies at the weekend I am not sure but it felt totally quiet in my room. Enjoyed my visit!

Dear JO, We very much appreciate your very detailed comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. May I ask you to share your feedback on other platforms as well like on Tripadvisor? Thank you very much in advance:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

Great location!

Customer review rating 4.0/5

Justin W. Business - 04/03/2020 Confirmed reviews ALL

Handy for town and my business meeting! friendly staff too!

Dear Justin, We very much appreciate your comments regarding your stay at the ibis Reading Centre. I am delighted that you were satisfied with your stay and found our staff friendly as well our location was convenient for your stay. Thank you again for sharing your experience, and we hope to see you back again very soon and we will work harder to get even a better score next time:) Sincerely, Andras Koczur General Manager ibis Reading Centre

Great Location. Good price.

Customer review rating 4.5/5

Tracey T. Solo - 04/03/2020 Confirmed reviews ALL

Lovely big room, fabulous shower, nice foyer.

Dear Tracey, Thank you very much for sharing this great review about our hotel. When you score us a 9 or 10 it has a very positive impact on one of the measures use by our company to see what our guests think of their experience with us so it means a lot that you gave us these scores! May I ask you to share your experience on other platforms as well? Thank you very much in advance:) We look forward to welcoming you again very soon. Kind regards, Andras Koczur General Manager

Good

Customer review rating 5.0/5

Anonymous Friends - 03/03/2020 Confirmed reviews ALL

Good

Dear Guest,, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am glad to see that you had a pleasant stay with us. May I ask you to share your experience on other platforms as well? Thank you very much in advance:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

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