Mercure Hotel Stuttgart City Center 4성

고객 평점 (ALL 평가) 4.1/5 939 리뷰

Mercure Hotel Stuttgart City Center - Image 1
Mercure Hotel Stuttgart City Center - Image 2
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호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • ALLSAFE-certified 4-star hotel in Stuttgart

  • Central location and well connected

  • 6 meeting rooms with modern equipment & the latest technology

  • Subway station only 250 m away from the City Hotel Stuttgart

  • Modern bathrooms with renovated showers

숙박

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호텔 위치

Mercure Hotel Stuttgart City Center

Heilbronner Str. 88
70191 STUTTGART
Germany

GPS:48.793245, 9.182124

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

Restaurant

Due to the current situation, the restaurant is closed for a la carte service until further notice.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  939 리뷰

TripAdvisor 평가  4.0/5  1,032 리뷰

Great Hotel

트립어드바이저 평점 5.0/5

Elif s TripAdvisor 인증 리뷰

This hotel exceeded my expectations in every aspect. Impeccable service, all needed amenities, and a prime location made my stay truly exceptional. The attention to detail and comfort showcased the commitment to guest satisfaction. Especially the F&B Manager Mr. Mehmet Yasin Kizik was very attentive. Highly recommend for a memorable experience and thanks to Mr. Gür the General Manager.

Great experience in Stuttgart

트립어드바이저 평점 5.0/5

998johannav 비즈니스 - TripAdvisor 인증 리뷰

I stayed at this hotel during our orchestra tour and would like to highly recommend the restaurant - the owner was extremely friendly and hospitable and the food was very good. Saved our day and created a great experience! If you need a friendly place with good food, I recommend!

An okay stay at this hotel

트립어드바이저 평점 3.0/5

chm877 가족 - TripAdvisor 인증 리뷰

The reception staff were fantastic, they checked us in early at 8am and gave our son an activity pack which he loved. The room was clean and modern, however, there was no mini bar fridge. As silver Accor members we received free drink vouchers but the bar was closed at 8pm when we returned back to the hotel. The location is good, next to a shopping centre and 15mins walk to train station.

Dear chm877, Thank you for your visit, positive feedback, the great remarks on the reception staff, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Gürkan Gür, General Manager

Would never stay here again

트립어드바이저 평점 1.0/5

Ketrin C TripAdvisor 인증 리뷰

Definitely not a 4 star hotel, not even 3. Rooms very small, all the same size (apparently). No fridge, only if you upgrade to a privileged room, (same size, but costs more) do you get a fridge. No replenished coffee facilities, even had to go ask for towels and toilet paper because the cleaners didn't leave any. Front desk, cold reception from staff and not even a 'good morning' or 'good evening' terrible. The only thing that was good was the lovely man at the bar, his service was amazing, he deserves to work in a higher class hotel.

Dear 237ketrinc, We regret that your experience with your room, the facilitis and our service did not meet your expectations. I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel Stuttgart City Center. Best regards, Gürkan Gür, General Manager

Fantastic

트립어드바이저 평점 5.0/5

153Dan Solo travel - TripAdvisor 인증 리뷰

Very impressed with this hotel. I’ve stayed in quite a few of the Accor chain hotel and this one is no different. I arrived mid morning and was able to leave my suitcase at the hotel before my room became available. Check in was a quick process and my room was ready early. The room itself is a good size and has everything you need for a short stay. I was staying 3 nights. The bar / restaurant does have a limited menu selection however this quality of the food is excellent and good portion size, that reflect the price. I had the chicken salad and a pizza both very good. The gentleman in the bar / restaurant in the evening was excellent always greeted you with a smile and polite. The only issue I had during my stay was at one point my key to the room stopped but a quick call in at reception and this was sorted within seconds. The location of the hotel is in a good pace close to the U-Bahn stops and a shopping centre. Would definitely recommend to anybody who is thinking of a short trip / stay.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 361 리뷰 9/10 위치
  • 546 리뷰 6.5/10 객실
  • 490 리뷰 8.2/10 서비스
  • 16 리뷰 8.5/10 인터넷 가격
  • 247 리뷰 6.7/10 청결도
  • 228 리뷰 5.1/10 안락함
  • 222 리뷰 7.9/10 조식
  • 107 리뷰 4.6/10 가격 대비 가치

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