Mercure Hotel Stuttgart City Center 4 stars

TripAdvisor rating 3.5/5 926 reviews
Mercure Hotel Stuttgart City Center
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+ 19 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Central location

  • Large shopping mall in the immediate vicinity

  • Steadily changing offers in the bar and restaurant

  • Nearest metro station is just 250m away

  • 55 km from the Federal Garden Show in Heilbronn

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 9 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Hotel Stuttgart City Center

Heilbronner Str. 88
70191
stuttgart
germany

Tel: +49711255580

Fax: (+49)711/25558100

Contact email

Check-in from 15h00

Check out up to 12h00

  • U5, U6, U7, U12 :   U5, U6 Stadtbibliothek

  • S2, S3 :   S2, S3 HAUPTBAHNHOF

  • By plane

    STUTTGART AIRPORT At 15km / 9.32 miles

  • By train

    STUTTGART At 0.8km / 0.5 miles

GPS :48.793245, 9.182124

Our accommodations

The 4-star Mercure Hotel Stuttgart City Center offers a choice of Standard, Superior and Privilege Rooms. The Privilege Rooms offer luxury facilities and a quiet location by the courtyard. All 174 rooms are air conditioned and have WIFI and DSL. hluss. Two children up to 12 sleep in their room for free. Your pet is welcome (fee 15 EUR/night).

Standard Room with queensize bed

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Privilege Room with queen-size bed, inner courtyard location

  • Max. number of persons: 2
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Privilege Room with double bed, inner courtyard location

  • Max. number of persons: 2
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with single bed

  • Max. number of persons: 1
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Privilege Room with 2 single beds, inner courtyard location

  • Max. number of persons: 2
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Superior Room with a queen-size bed

  • Max. number of persons: 2
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

MyRoom single room

  • Max. number of persons: 1
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

MyRoom double room

  • Max. number of persons: 2
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

ELEVEN BAR & LOUNGE

Type of cuisine: Bistro

Photo non contractuelle / Strictly non binding

At our restaurant "11", we will serve you regional dishes and international specialties until late in the evening in a contemporary setting. Why not come and try our team's creations and unwind in the comfortable surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ELEVEN BAR & LOUNGE

Photo non contractuelle / Strictly non binding

The air-conditioned Eleven Bar & Lounge is the ideal place to relax and enjoy good conversation with other guests over a glass of wine or a cold beer. We are open every day until 1am.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 155

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 45 people

Find out more

Our guest reviews for
Mercure Hotel Stuttgart City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,454 reviews

tripadvisor

TripAdvisor Rating 3.5/5

926 reviews

Customer review rating 4.3/5

Siwadol T. Business - 03/12/2019 Confirmed reviews ALL

It is a clean room and convenient to travel.

Customer review rating 4.3/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

Good

Dear Mr B., We very much appreciate your great feedback regarding your stay at our Mercure Hotel Stuttgart City Center. We are looking forward to welcome you again. Kind regards Désirée Bubeck Operations Assistant

old

Customer review rating 4.3/5

Sirrý Business - 25/11/2019 Confirmed reviews ALL

Staff in lobby are very nice and helpful. Room was mostly clean. But the bathroom need update a.s.a.p. The shower was dirty and unpleasant. The service in the restaurant was unprofessional and no discount when mistakes were mate.

Dear Mr B., At first, I like to thank you for your great comments regarding our staff after your stay at our Mercure Hotel Stuttgart City Center. Please allow me to express my sincerest apologies that we missed to compensate your complaint at our restaurant and let me invite you for a dinner at your next stay. We are looking forward to welcome you again and to convince you from our service at the restaurant then. Kind regards Désirée Bubeck Operations Assistant

Ok

Customer review rating 4.3/5

Luis Friends - 24/11/2019 Confirmed reviews ALL

Our experience was OK. We had only one problem: the sewage in the shower was jammed and water was stuck. It was impossible to take a shower with running water. We had to constantly close the shower to allow water to flow slowly. This seems to be a common problem in most Accor Hotels because it is already the 3rd time we have this problem in your hotels.

Dear Mr L., Thank you for your review regarding your stay at our Mercure Hotel Stuttgart City Center. I am glad that you had a good time here. It is not a standard problem at Mercure hotels. My colleagues will check the outflow of our shower and release the blockage. We are looking forward to welcome you again very soon. Kind regards Désirée Bubeck Operations Assistant

Staff are great and Hotel is generally good

Customer review rating 4.3/5

Austin Business - 21/11/2019 Confirmed reviews ALL

Friendly reception always friendly staff. Good restaurant

Dear Mr M., Thank you for the great review of our Mercure Hotel Stuttgart City Center! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Désirée Bubeck Operations Assistant

Reminds me of Staying in a Monastery

Customer review rating 4.3/5

Dean Business - 19/11/2019 Confirmed reviews ALL

In general, no fancy frills or anything special. Nevertheless, nothing was bad and the price was good and the staff was friendly.

Dear Mr B., Thank you for your review regarding your stay at our Mercure Hotel Stuttgart City Center. We are looking forward to welcome you again. Kind regards Désirée Bubeck Operations Assistant

Ok, but...

Customer review rating 4.3/5

Luiz Business - 19/11/2019 Confirmed reviews ALL

Hotel is very good, kind staff, good breakfast and rooms, nothing really to declare here... but the parking was charged, and is quite expensive, I thought it was free when I did the reservation.

Dear Mr E., We very much appreciate your comments regarding your stay at our Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback about our staff, breakfast and the rooms. The parking is a public parking garage in the middle of Stuttgart and costs 16,00€ per 24 hours. I am sorry that you had not that information at your reservation. We are looking forward to welcome you again very soon. Kind regards Désirée Bubeck Operations Assistant

Less value for money than expected

Customer review rating 4.3/5

Pavel Y. Couples - 16/11/2019 Confirmed reviews ALL

Just regular hotel near Stuttgart Hbf, breakfast is too expensive

Dear Mr I., Thank you for taking the time to write this review regarding your stay at our Mercure Hotel Stuttgart City Center and your high recommendation. At our breakfast, we offer fresh cold and warm food, a lot of fruit juices and coffee specialties. We are looking forward to welcome you again and convince you from our breakfast then. Kind regards Désirée Bubeck Operations Assistant
Customer review rating 4.3/5

Maria A. Business - 15/11/2019 Confirmed reviews ALL

The hotel facilities were really nice, although the receptionist was not pleasant at all. The first receptionist that welcome us in the hotel (23rd October close to17h pm) was unpleasant, asked us, eg., for credit cards and as we request him if it could be debit cards, he started to complain, to breathe about our questions. It was not a really good way to welcome guest in the hotel, because the first image as always the most important one. However, the breakfast and the room were really nice and the experience with that and other recpetionists was excelent.

Dear Mrs A., Thank you for your excellent feedback regarding our breakfast and the receptionist at check out from the Mercure Hotel Stuttgart City Center. I apology for the first impression you got at check in. The first images is important but I am glad that we were able to give you a welcome feeling with the second impression. We are looking forward to welcome you again and show you from the first second how pleasant it can be. Kind regards Désirée Bubeck Operations Assistant

Vad rooms bad service Highly expensive

Customer review rating 4.3/5

Sameer Business - 14/11/2019 Confirmed reviews ALL

250€/night Ibis styles standard room and size No iron in the room and even after requesting many times no response Never booking this again

Dear Mr D., Thank you for taking the time to tell us about your experience at our Mercure Hotel Stuttgart City Center. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies, especially that you did not get any answer, this is not part our service standard. At our hotel, we strive to provide a superior service to each of our guest. We have an iron room in the basement and you can lend an iron, too. Dear Mr Deolaikar, We will be happy to welcome you again at our hotel and to convince you from us then. Kind regards Désirée Bubeck Operations Assistant

Business Trip in Stuttgart

Customer review rating 4.3/5

Raviprakash K. Business - 14/11/2019 Confirmed reviews ALL

Clean and comfortable accommodation is provided during my stay at Mercure Hotel City Centre in Stuttgart. However choice of Ala Carte menu during lunch was quite less and can be spread to different varieties of dishes.

Dear Mr K., Thank you for the feedback after your stay at our Mercure Hotel Stuttgart City Center. We are glad that you enjoyed it and are looking forward to see you again very soon. Kind regards Désirée Bubeck Operations Assistant

Good

Customer review rating 4.3/5

Ash Business - 11/11/2019 Confirmed reviews ALL

Trouble free, nice breakfast, housekeeping were flexible as I was working from my hotel room in the morning and they did not distrub me. Didn't use the bar or other facilities

Dear Mrs H., Thank you for the great review of our Mercure Hotel Stuttgart City center. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards D. Bubeck
Customer review rating 4.3/5

Tom M. Business - 31/10/2019 Confirmed reviews ALL

Like the hotel and especially the central location. . . .disappointed though that refrigerators are no longer provided in the room. No option to keep drinks cold.

Dear Mr M., We very much appreciate your comments regarding your stay at our Mercure Hotel Stuttgart City Center. We have a minibar in our privilege rooms, these rooms are on the backside of the hotel and you have the drinks from the minibar included. You also have the possibility to give something to our colleagues at the restaurant and they will put it for you in our refrigerator. Additional you are able to buy cold drinks all day and night at our reception. I will inform our maintenance cause of the air conditioning and our chef about your feedback regarding the breakfast. Dear Mr M., We are glad that you had a good time at our hotel and we are looking forward to welcome you again very soon. Kind regards D. Bubeck

beautiful hotel

Customer review rating 4.3/5

Alina Couples - 28/10/2019 Confirmed reviews ALL

Very comfortable room, and really nice hotel

Dear Mrs C., Thank you for the great review of our Mercure Hotel Stuttgart City Center. We are glad that you enjoyed your stay and we are looking forward to welcome you again very soon. Kind regards Désirée Bubeck

Budget

Customer review rating 4.3/5

Anonymous Business - 28/10/2019 Confirmed reviews ALL

Fairly low standard...1 small pillow, 1 bottle sparkling water only

Dear Mr S., Thank you for taking the time to answer our survey regarding your stay at our Mercure Hotel Stuttgart City Center. At our hotel, we strive to provide a superior stay to each of our guest. Please allow me to express my sincerest apologies that we were not able to fulfill your expectations. Dear Mr S., We hope that you will give us the opportunity to welcome you again and to fulfill your expectations in one of our privilege rooms then. Here you will find more drinks and the rooms are on the backside. Please do not hesitate to contact us for more information at the reservation. Kind regards Désirée Bubeck

Great !!

Customer review rating 4.3/5

Rodurq Business - 26/10/2019 Confirmed reviews ALL

Great location, Breakfast very good Internet very reliable!!

Dear Mr U., We very much appreciate your comments and your high recommendation after your stay at our Mercure Hotel Stuttgart City Center. We are glad that we were able to fulfill your expectations and we are looking forward to welcome you again very soon. Kind regards Désirée Bubeck

Excellent and comfortable stay

Customer review rating 4.3/5

Arun Business - 22/10/2019 Confirmed reviews ALL

Hotel staff are very cooperative. I needed a change in room which they organised immediately. The hotel is near to U-Bahn and Shopping centre which is very convenient.

Dear Mr P., We very much appreciate your comments regarding your stay at our Mercure Hotel Stuttgart City Center. I am glad that we were able to help you with the change and we are looking forward to welcome you again very soon. Kind regards Désirée Bubeck

Good

Customer review rating 4.3/5

Renata Business - 21/10/2019 Confirmed reviews ALL

Nice accommodation and very good breakfast.

Dear Mrs S., Thank you for your great feedback regarding your stay and the breakfast at our Mercure Hotel Stuttgart City Center. We are glad that you enjoyed it and we are looking forward to welcome you again very soon. Kind regards Désirée Bubeck
Customer review rating 4.3/5

Anonymous Business - 21/10/2019 Confirmed reviews ALL

Poor communication in reception, unprofessional ! Sorry not again!

Dear Mr M., Thank you for taking the time to answer our survey regarding your stay at our Mercure Hotel Stuttgart City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I tried to find out what went wrong at our reception. Can you please give me more information about your experience there? Feedback can help us to rethink and improve our service quality. Thank you in advance for an email to h5… I am looking forward to read from you again. Kind regards Désirée Bubeck

great

Customer review rating 4.3/5

John J. Business - 21/10/2019 Confirmed reviews ALL

I have stayed at the Stuttgart Mercure, City Center many times, but, had not been to the hotel since February. It was nice to have the receptionist recognize me and state "good to see you have returned" when I was checking in. She was very pleasant and her English was perfect.

Dear Mr J., We very much appreciate your great comments regarding your stay at our Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with my colleague from reception. Thank you again for sharing your experience, and we are looking forward to your next stay. Kind regards Désirée Bubeck
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