Mercure Hotel Stuttgart City Center

Mercure Hotel Stuttgart City Center 4 stars

Customer review rating (ALL Rating) 4.2/5 515 reviews

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Hotel extras

  • An ALLSAFE certified hotel

  • Central location

  • Limited restaurant offer

  • Nearest metro station is just 250m away

  • Newly renovated showers

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Stuttgart City Center

Heilbronner Str. 88
70191 STUTTGART
Germany

Telephone +49 711 255580

Fax +49 711 25558100

  • U5, U6, U7, U15:  Stadtbibliothek

  • S2, S3:  S2, S3 HAUPTBAHNHOF

  • By plane

    STUTTGART AIRPORT At 15km / 9 miles

  • By train

    STUTTGART At 0km / 0 miles

GPS:48.793245, 9.182124

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Restaurant

Due to the current situation, the restaurant is closed for a la carte service until further notice.

Our accommodation(s)

The 4-star Mercure Hotel Stuttgart City Center offers a choice of Standard, Superior and Privilege Rooms. The Privilege Rooms offer luxury facilities and a quiet location by the courtyard. All 174 rooms are air conditioned and have WIFI and DSL. hluss. Two children up to 12 sleep in their room for free. Your pet is welcome (fee 15 EUR/night).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  515 reviews

TripAdvisor Rating  3.5/5  966 reviews

Very nice hotel

Customer review rating 5.0/5

Gabi Business - Confirmed reviews ALL

As I am travelling a lot, a lot of the hotels are asking for big amounts as quarantee at checking, this was not the case at Mercure, therefore 10 points from my side :)

Dear Sir, thank you very much for such a positive feedback, we are very proud and happy! Please come back soon. Kind regards Zeljka Vuckovic General Manager

Great Location but where's the iron?

TripAdvisor rating 4.0/5

T1203QAmichaela TripAdvisor review

Hotel's location was great. Close to the hauptbahnhof and to a large mall. Close to the subway as well where you can start your travels from. Rooms were clean and comfortable. Only thing missing was an ironing board and an iron. We had to go to a basement room to iron out some of our clothes! Also, the gym was really small and was lacking more equipment. Staff were overall pleasant. Will return.

Clean, welcoming City hotel with comfort

Customer review rating 4.5/5

Eva M. Business - Confirmed reviews ALL

The staff was nice and helpful, I felt welcomed. The hotel was clean, the breakfast had lots to offer, the room was cozy and thanks God there was air conditioning. The only thing I have missed was the USB plugs at the bed or desk.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your comment about the USB plug, we are currently working on a technical solution to provide this very soon to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Zeljka

Location, location, location

Customer review rating 5.0/5

World T. Couples - Confirmed reviews ALL

A stay that met it's needs. Close to the train and city center. One night in and then out. Room was functional.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zeljka Vuvkovic General Manager

worn out beds, not area wide Wi-Fi coverage, clean rooms, quick and polite check in

Customer review rating 2.5/5

V Business - Confirmed reviews ALL

See title

Dear Mr. T., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience with wifi was that bad. please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zeljka Vuckovic General Manager

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Other web-users rate our hotel

  • 138 reviews 8.7/10 Location
  • 219 reviews 6.6/10 Room
  • 236 reviews 8.7/10 Service
  • 8 reviews 6.1/10 WiFi
  • 105 reviews 7.2/10 Cleanliness
  • 94 reviews 8/10 Breakfast
  • 90 reviews 6.2/10 Comfort
  • 49 reviews 4.4/10 Food

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