Mercure Hotel Stuttgart City Center 4 stars

Customer review rating (ALL Rating) 4.1/5 913 reviews

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Description

Hotel extras

  • ALLSAFE-certified 4-star hotel in Stuttgart

  • Central location and well connected

  • 6 meeting rooms with modern equipment & the latest technology

  • Subway station only 250 m away from the City Hotel Stuttgart

  • Modern bathrooms with renovated showers

Our accommodation(s)

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Hotel location

Mercure Hotel Stuttgart City Center

Heilbronner Str. 88
70191 STUTTGART
Germany

GPS:48.793245, 9.182124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Restaurant

Due to the current situation, the restaurant is closed for a la carte service until further notice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  913 reviews

TripAdvisor Rating  4.0/5  1,033 reviews

Certificate of excellence 2024

Friendly and helpful staff

Customer review rating 4.0/5

Simon. Friends - Confirmed reviews ALL

Good hotel for a one night stay ahead of the football - easy taxi to the stadium. Decent room, clean and fresh.

Dear Mr. K., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Stuttgart City Center. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Gürkan Gür General Manager

better than expected

Customer review rating 5.0/5

Jt Families - Confirmed reviews ALL

Friendly and helpful staff everywhere in the hotel. cozy rooms with good amenities.

Dear Mr. T., Thank you for taking the time to review your stay at Mercure Hotel Stuttgart City Center. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Gürkan Gür General Manager

Good location

Customer review rating 4.0/5

Derek Friends - Confirmed reviews ALL

Stayed for 4 nights during the EUROS and was rarely in the hotel but it was a good location and a good night sleep

Dear Mr. F., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Stuttgart City Center. We are happy about your positive feedback. But I do acknowledge, of course, that there is still “room for improvement” in nearly all categories. Please be assured that these particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. Please accept my apologies for the inconveniences you had to deal with. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Gürkan Gür General Manager

Nice Hotel

Customer review rating 4.0/5

Jt Friends - Confirmed reviews ALL

Nice hotel but room was rather small

Dear Mr. T., I am very pleased that you took the time to review your visit with us at Mercure Hotel Stuttgart City Center. Thank you for your positive feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Gürkan Gür General Manager

friendly & professional welcome

Customer review rating 3.5/5

David K. Business - Confirmed reviews ALL

unfortunately the first room I was given had not been made up. also I requested a copy of my invoice to be emailed to me but this hasn't arrived yet, otherwise good

Dear Mr. k., I am very pleased that you took the time to review your visit with us at Mercure Hotel Stuttgart City Center. Thank you for your positive feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Gürkan Gür General Manager

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Other web-users rate our hotel

  • 369 reviews 8.8/10 Location
  • 556 reviews 6.4/10 Room
  • 486 reviews 7.9/10 Service
  • 15 reviews 8.3/10 WiFi
  • 249 reviews 6.9/10 Cleanliness
  • 232 reviews 7.6/10 Breakfast
  • 228 reviews 5.1/10 Comfort
  • 112 reviews 4.2/10 Value

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