Sofitel Munich Bayerpost 5 stars

Customer review rating (ALL Rating) 4.5/5 2,570 reviews

Hotel extras

  • An ALLSAFE certified hotel

  • Listed hotel building with a modern touch

  • Unique suites in creative colors

  • The hotel is located next to the main train station and close to Marienplatz

  • Free internet access throughout the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 MUNICH
Germany

GPS:48.139495, 11.55678

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The rooms, suites and apartment are spread across eight floors and are furnished using natural materials. Book a suite on the top floor for a luxurious stay with views of the city or the Alps.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,570 reviews

TripAdvisor Rating  4.5/5  4,820 reviews

Friendly Staff

Customer review rating 4.5/5

Rachael Business - Confirmed reviews ALL

Lovely room with friendly staff in a convenient location.

Bonjour Ms. S., Thank you for staying with us at Sofitel Munich Bayerpost and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Emiel van Dijk General Manager

Great all around stay

Customer review rating 4.5/5

Matt Friends - Confirmed reviews ALL

The staff was very nice and helpful, the hotel has many great amenities and is conveniently located next to public transportation. Not much more one could ask for.

Bonjour Mr. K., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Emiel van Dijk General Manager

Lovely hotel - great location

Customer review rating 5.0/5

Tracya Business - Confirmed reviews ALL

Check in was seamless and was upgraded to deluxe room Signature ammenity. Room was nice with a large soaking tub and Toyo toilet combination. Room was clean and adequate. Breakfast had many selections also included as Signature ammenity.

Bonjour Ms. A., Thank you for staying with us at Sofitel Munich Bayerpost and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories, and the positive remarks on the room and the breakfast. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Emiel van Dijk General Manager

great staff, well-located, good food, excellent service, nice room

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Experience was really good. Just a few glitches, which should be fixed by now: room phone was not working, hair dryer had to be replaced, vanity panel was shorting so the light kept flickering.

Bonjour Ms. K., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on our service. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Emiel van Dijk General Manager

Well located

Customer review rating 3.5/5

Hussam Solo - Confirmed reviews ALL

Smooth and friendly check in and out , clean nice small rooms . Breakfast looks extraordinary , the Sekt touch is enriching the picture The seating process has to enhance , not very friendly and toooo systematic

Bonjour Mr. M., Thank you very much for your visit at Sofitel Munich Bayerpost and for taking the time to write a review. We very much appreciate the high ratings in nearly all categories as well as the great feedback on the check-in and especially on our breakfast. We are committed to providing our guests with the best possible start to their day - a nutritious breakfast that offers fresh ingredients, a variety of choices, and quality products. Great that you appreciate it. I do regret however, that we were unable to completely satisfy you regarding the seating process. Please accept my apologies for any inconveniences and discomfort caused. Please be assured that I will address this critique promptly, as we will discuss within our team how to avoid those negative experiences in the future so that they will remain a rare exception. I am glad that you raised the issue though. This way we can act immediately and keep working on our commitment to achieve excellence. We would love to welcome you back as our guest - also to have a chance to prove to you that we can do much better. Best regards, Emiel van Dijk General Manager

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Other web-users rate our hotel

  • 712 reviews 9/10 Location
  • 1,205 reviews 7.2/10 Room
  • 1,462 reviews 8.3/10 Service
  • 10 reviews 7/10 WiFi
  • 497 reviews 8.1/10 Breakfast
  • 460 reviews 6.5/10 Comfort
  • 407 reviews 8.8/10 Vibe
  • 319 reviews 6.3/10 Cleanliness

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