limited restaurant service, no bar service, amenities all closed, the minibar did not cool , did not work at room 115. at least close to some restaurants outside.

Rested in peace, strict restrictions cause of covid. Room cold on arrival.

Good hotel nice staf at the reception. Breakfast is good

I was disappointed that the swimming pool was not open. It is one of the main trumps of your hotel

Nice receptionen, Good root and Good breakfast

located in a nice quite area, very nice staff, excellent breakfast

Hotel rooms are quite old and need an upgrade. The price paid for a night is not adequate.

I arrived pretty late in the evening and got a warm welcome. Just stayed one night and it was okay, including breakfast. Quick and professional checkout.

Central but quiet location; unfortunately with a tremendous backlog of investment which has nothing to do with COVID! Just for example: ugly chairs with a lot of damages, worn towels and carpets etc. I'm joining this hotel since more than 30 years now but it's a real shame to classify it it 4 stars plus!

Good location. Smily reception. Clean rooms. I had two issue. One : i ordered silicon hard pillow, they provide a broken slicon pillow in a very small cover. Could not sleep well next day after my warning they change it. Second: we arrived 21:00 to the la brasseria restaurant , a Senior old waiter did everything not to let us sit. He was rude . One out of 3 had dinner , he told us we must eat all. He also did not want to give us wine because the kitchen supposed to be close at 22:00. He ruined all the experience in the hotel. he should learn hospitality .

It is located a few minutes walking to city center. The parking is in the hotel área. The room is very large and comfortable. Wifi sometimes has a weak signal. In front of the hotel there is a green area. Staff is helpful and sympa.

This hotel has consistently served us supremely in the last 20 years. We love staying there. The service is personal and nothing is too much trouble for the staff. We are wholly converted to the Accor chain and use their hotels wherever we go.

it's a pity that we stayed in this wonderful hotel for just one night. Room is very spacious, comfortable bed and pillow, white linen. There are welcoming two bottles of water, tea, coffee, minibar. I liked Krefeld itself. Clean air, age-old oaks, pines, squirrels... It is worth to see the Сastle linn and surroundings.

Hot summer (32 deg) no air con. Even though hotel was very low occupancy nobody bother to take care not to put me in east facing room. Was terrible. Elevator from 1969 extremely slow. Very old and tired facility. This all is fine if the price is 70€ But when you pay €160 you expect MUCH MORE. Very low value for money.

This is a well located hotel and it has a very friendly atmosphere. A bit of a mix up at breakfast which was included in our Accor booking but not on the hotel's list so reception did quickly resolve the matter. Breakfast was very good.