Mercure Parkhotel Krefelder Hof

Very good

Extremely satisfied

Friendly and helpful staff overall at the hotel. As a long stay gust (30 days) the internet login had to be renewed every day, this was unnecessary effort.

nice comfortable hotel

Good location. Smily reception. Clean rooms. I had two issue. One : i ordered silicon hard pillow, they provide a broken slicon pillow in a very small cover. Could not sleep well next day after my warning they change it. Second: we arrived 21:00 to the la brasseria restaurant , a Senior old waiter did everything not to let us sit. He was rude . One out of 3 had dinner , he told us we must eat all. He also did not want to give us wine because the kitchen supposed to be close at 22:00. He ruined all the experience in the hotel. he should learn hospitality .

It is located a few minutes walking to city center. The parking is in the hotel área. The room is very large and comfortable. Wifi sometimes has a weak signal. In front of the hotel there is a green area. Staff is helpful and sympa.

This hotel has consistently served us supremely in the last 20 years. We love staying there. The service is personal and nothing is too much trouble for the staff. We are wholly converted to the Accor chain and use their hotels wherever we go.

it's a pity that we stayed in this wonderful hotel for just one night. Room is very spacious, comfortable bed and pillow, white linen. There are welcoming two bottles of water, tea, coffee, minibar. I liked Krefeld itself. Clean air, age-old oaks, pines, squirrels... It is worth to see the Сastle linn and surroundings.

Hot summer (32 deg) no air con. Even though hotel was very low occupancy nobody bother to take care not to put me in east facing room. Was terrible. Elevator from 1969 extremely slow. Very old and tired facility. This all is fine if the price is 70€ But when you pay €160 you expect MUCH MORE. Very low value for money.

This is a well located hotel and it has a very friendly atmosphere. A bit of a mix up at breakfast which was included in our Accor booking but not on the hotel's list so reception did quickly resolve the matter. Breakfast was very good.

This is a tired hotel with the plainest of decor and ordinary comfort. For the price it was mediocre. The breakfast was nothing short of extortion - €18 per head for overcooked bacon and eggs, burnt sausages and meagre selection of fruit/cereal - this should be half that price.

- no beef at the breakfast buffet and for 18 € not enough choices; fresh pressed orange juice missing; hotel didnt improve breakfast after several complains - rooms are clean - as silver member, hotel staff didnt change my room to another floor - 10€ parking fees is a cheekiness

Quick business trip, Hotel was good from my arrival. Nice grounds, good check in and very helpful staff. Rooms ideal for short trip one plus point the "Coffee Machine", good touch. Main issue the bar didn't open till 6pm so on arrival couldn't get a drink. Went for a walk to find somewhere but after 30mins nothing, turned round and came back. Once the bar open good food and good service and very friendly. Hotel was located a 55 min walk to site, could have got taxi (very easy to get) but as on my own wanted to kill some time. Taxi to airport if booked by hotle was a "FIXED" price 32 Euro better then from the airport to hotel 53 Euro watch out for that one. Overall good trip.

I enjoyed our brief stay at the Parkhotel Krefeld. Set back from the road, the hotel is a welcome oasis near the center of town (about a mile away). Spacious, comfortable rooms were a delight. My only regret was that our room wasn't ready when we arrived in the early afternoon, which wasn't ideal. But this was only a minor inconvenience.

Pleasant stay (no noises whatsoever) in a slightly outdated but perfectly maintained hotel with very welcoming staff. The hotel is situated in a park, not right in the centre of town but it can be easily reached.