Mercure Parkhotel Krefelder Hof 4 stars

Very fast efficient service with friendly helpful staff

Great service as always.

Staff are always friendly and attentative

Good location. Smily reception. Clean rooms. I had two issue. One : i ordered silicon hard pillow, they provide a broken slicon pillow in a very small cover. Could not sleep well next day after my warning they change it. Second: we arrived 21:00 to the la brasseria restaurant , a Senior old waiter did everything not to let us sit. He was rude . One out of 3 had dinner , he told us we must eat all. He also did not want to give us wine because the kitchen supposed to be close at 22:00. He ruined all the experience in the hotel. he should learn hospitality .

I had a very warm reception a wonderful and comfortable room, a good drink in the bar, a very nice sleep. The only issue was the very long waiting time at check out although only one person was before me. 13 minutes and not finding or having my company address for a returning customer. So I could not have a peaceful breakfast. Otherwise I typically finish in 3 to 4 minutes.

Very Nice stay, good room and breakfast good. I forgot one hoodie/colleague shirt to room 229. I hope I find it when I return next week.

Very pleasant. Good rooms and staff very helpful

Made most welcome by your staff. Breakfast was very good, check-out was very easy. Sorry I did not use the restaurant.

Overall a good experience. One small recommendation; please put a new Shampoo bottle in the bathroom when the one from the previous day has been used. I stayed 5 nights and did not get any refills. Thanks.

Positive experience during my stay from the friendly welcome when I checked in to checking out. Room was clean and comfortable. I like the breakfast albeit there was fewer choices for loose tea.

The room I had need a bit of TLC but it was clean and of Good size. No Aircondition, which is a pitty, gets rather warm. Bathroom was Great. I stayed four nights this time and The Breakfast is very Good. The only problem is, quite often egges, sausages, mustard, pancakes, beans, fruit even water and plates is not being replentished. Was told a couple of mornings "give us two minutes and we`ll fix it", unfortunately nothing happend. The pricelevel at the Hotel is rather high, therefor, guests should be able to expect High Standard within All areas. All in all this is a nice place and I always stay here during my Business trips, however, if they improved in certain aresa it would be even better.

Everything was great during this stay. As usual, the hotel employees were extremely pleasant, I received a fantastic room and room service was quick and good quality

Stayed here a lot over the last 5 months, staff are always fantastic, rooms clean and comfortable and breakfast both delicious and filling. A credit to the Mercure range. The Derby bar can sometimes be hit and miss if its open or not. Still not able to get on to my rewards points so no idea how many I have, please could you send me my password?

I have spend now tens of nights in Mercure Park Krefeld, and allways feld very welcome. I like Hotel facilities, derby bar and sauna. Location is perfect for me to take some walks after office hours.

We had a comfortable stay, the lack of airconditioning in the room was a bit dissapointing however