Novotel Karlsruhe City Hotel 4 stars

Customer review rating 4.6/5 6,473 reviews

Novotel Karlsruhe City
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Ideal location in the center of the city

  • Shopping, zoo, art and culture - all within walking distance

  • Late riser breakfast served until 1pm on Sundays and public holidays

  • Attractive family packages and family rooms

  • Well-lit rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • GolfPaying
  • TennisPaying
Business services
  • 14 meeting room(s)
  • Conventions hotel

Hotel location

Novotel Karlsruhe City

Festplatz 2
76137
karlsruhe
germany

Tel: +4972135260

Fax: (+49)721/3526100

Check-in from 15h00

Check out up to 12h00

  • Schienenersatzbus 10 :  Ersatzbus 10 KONGRESSZENTRUM

  • TRAM 2 :  TRAM 2 KONGRESSZENTRUM

  • By plane

    STUTTGART AIRPORT At 78km / 48.47 miles

  • By train

    KARLSRUHE At 0.8km / 0.5 miles

GPS :49.003601, 8.401146

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard room with 1 queen-size bed

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Executive Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Executive Room with 1 queen-size bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone
  • Bathrobe
Rooms

Our restaurants and bars

MAJOLIKA

Type of cuisine: Regional

Enjoy the varied culinary delights at our restaurant and on the terrace in the summer. On Sundays and public holidays, our snack menu is available until 10pm, offering a delicious selection of dishes whether you are peckish or starving.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NEWSBAR

Non contractual photo

Our NEWSBAR serves refreshing long drinks, international cocktail creations and delicious snacks (until 10PM) in a modern atmosphere - the perfect place to work, relax or enjoy great conversation.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 264

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Novotel Karlsruhe City

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,473 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,278 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice hotel with very expensive parking space

TripAdvisor rating 4.5/5

781willi Business - 11/03/2020 TripAdvisor review

The hotel is very nice but very difficult to reach because a lot of road works on the way to the hotel. Parking space is very high but you do not have a possibility to park nearby free of charge. Room nice and clean. Breadfast very good.

Many thanks for this nice review! Keep healthy an best regards, Axel Hoffmann / General Manager Novotel Karlsruhe City
Customer review rating 4.6/5

André Business - 03/03/2020 Confirmed reviews ALL

Your restaurant is very expensive for the quality/tast you provide and your staff seems to be based on trainees only.

My wife and I enjoyed our extended stay

Customer review rating 4.6/5

Christoph K. Business - 03/03/2020 Confirmed reviews ALL

We enjoyed our stay, which was longer than any previous stay at the Novotel Karlsruhe. The staff was courteous, well trained, and attentive. The selection at the breakfast buffet was one of the best, although with 11 consecutive nights and 2 people, it ended up being fairly expensive for us. The breakfast buffet staff was great. As for the room, we could never really regulate the temperature/humidity to be comfortable for sleeping.

Dear Christoph K., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Nice room and good breakfast.

Customer review rating 4.6/5

E. V. Business - 02/03/2020 Confirmed reviews ALL

Nice smooth check in and check out. Nice breakfast. (Did not try dinner or the bar). I had an executive room with minibar included. The bathroom was large and nice. I missed a paper to read on my room. (I requested one when i booked)

Customer review rating 4.6/5

Anonymous Families - 29/02/2020 Confirmed reviews ALL

Prima.

Finest hotel in Karlsruhe with the best staff

TripAdvisor rating 4.5/5

crjbat2019 27/02/2020 TripAdvisor review

I've stayed at this hotel many times and am always impressed. The night time staff and bar tender (sorry I forgot his name) were over the top helpful and very friendly. Parking for your car is also easy and convenient. Definitely recommend!

Thank your very much for this nice recommendation! Best regards, Axel Hoffmann / General Manager Novotel Karlsruhe City

Rude treatment when i arrived at reception to register

Customer review rating 4.6/5

Anonymous Business - 22/02/2020 Confirmed reviews ALL

I immediately sent a letter of complaint to the manager. I received no response until I settled my account the next day. On being asked ‘did you enjoy your stay?’ and replying ‘no and I have had no response from the Manager’ the receptionist said she would ‘pass this comment on and apologised, I eventually received and email apology’.

Excellent and convenient.

Customer review rating 4.6/5

Ken A. T. Families - 19/02/2020 Confirmed reviews ALL

We use your hotel regularly when we go to Art Karlseruhe and other exhibitions and entertainment events.

Dear Kenneth M., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Awesome Acomodation

Customer review rating 4.6/5

Ajit Business - 18/02/2020 Confirmed reviews ALL

Friendly Staff. nice facilities

Dear Ajit Pal S., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Sensational

Customer review rating 4.6/5

Anonymous Business - 09/02/2020 Confirmed reviews ALL

Check in/out was easy and convenient. Hotel is in a great location. Staff are friendly.

Dear Grant G., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

It was a nice hotel with perfect service

Customer review rating 4.6/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

It was a nice hotel with perfect service and with a good location in the City.

I'll be back.

Customer review rating 4.6/5

Anonymous Business - 22/01/2020 Confirmed reviews ALL

Excellent.

Dear Gary K., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Location, efficiency and no nonsense

Customer review rating 4.6/5

Soren K. Solo - 16/01/2020 Confirmed reviews ALL

Over the years I have stayed in this hotel many times and never had any reason to complain. The hotel is clearly managed and staffed by professionals. It is located between the city centre and the railway station within easy walking distance of both.

Dear Soren K., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Nice hotel, sadly only with a small gym

Customer review rating 4.6/5

Anonymous Business - 16/01/2020 Confirmed reviews ALL

Everything was great. The only negative thing I could mention was the small gym. The only multi function machine was out of order and couldn't be used

Customer review rating 4.6/5

Anonymous Business - 10/01/2020 Confirmed reviews ALL

Pleasant stay. It would be really nice to have a bottle of water in the room

Bed too soft and room too warm

Customer review rating 4.6/5

Nicolas Couples - 05/01/2020 Confirmed reviews ALL

I guess we have been just unlucky: the combination of a room too warm (winter time -> no air conditioning) and a bed too soft had the consequence of a night without much sleep. There was also only 1 paper cup to make up a untasty instant coffee and no spoon to stir... The rest of the hotel is however modern and reception is welcoming.

Dear Nicolas R., Thank you for taking the time to tell us about your experience at the Novotel Karlsruhe City. I am very sorry that you did not sleep well; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Axel Hoffmann General Manager

Excellent hotel with comfortable rooms and very good breakfast

Customer review rating 4.6/5

Emily Families - 04/01/2020 Confirmed reviews ALL

The hotel was to our satisfaction, the reception staff were very friendly. The rooms are clean. Breakfast was excellent. Hotel definitely worth the price

Dear Emily C., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Great hotel.. except for the pillows

Customer review rating 4.6/5

Alan Couples - 03/01/2020 Confirmed reviews ALL

Great hotel, service and room. However the bed had just two pillows for two people and they were very thin and uncomfortable. There were no extra pillows in the rooms and we felt it was too late (post midnight) to call reception for additional pillows.

Good hotel

Customer review rating 4.6/5

Stefan Families - 02/01/2020 Confirmed reviews ALL

I like this hotel, unfortunately the mattresses are too soft for me, which is the reason I usually avoid staying here. Other than that it would be great.

Perfect stay

Customer review rating 4.6/5

Jyk Business - 28/12/2019 Confirmed reviews ALL

All employee are friendly and supportive. This hotel is very close to Ettlinger Tor which is a biggest shopping mall in Karlsruhe so that I could reach everyday to get something I need. I'll come back again whenever I could stay in Karlsruhe.

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