Novotel Hildesheim 4 stars

Customer review rating (ALL Rating) 4.3/5 645 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE-certified hotel

  • Located in the heart of the city, 5 minutes to the historic center

  • 120 comfortable rooms and 8 meeting facilities

  • 24/7 self-service in our lobby: Kukime Shop with cool drinks and snacks

  • Free WIFI

Our accommodation(s)

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Hotel location

Novotel Hildesheim

Bahnhofsallee 38
31134 HILDESHEIM
Germany

GPS:52.155709, 9.95596

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT SUELTINO

In our restaurant Sültino you can enjoy our rich breakfast buffet in the morning. For lunch and dinner, the restaurant is open exclusively to work meeting groups and companies by prior notice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  645 reviews

TripAdvisor Rating  4.0/5  474 reviews

ok stay.

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

I am traveling to this hotel and stay in this hotel for 10+ yrs. It is noticeable that the furniture in the rooms and the bathrooms get aged. It all looks a little worn. A renovation of the rooms is necessary in my view.

Dear Frank B., Thank you for taking the time to tell us about your experience at the Novotel Hildesheim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrick Courteaux General Manager

Alles gut

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Zimmer, alles top

Sehr geehrter Herr H., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Hildesheim. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Patrick Courteaux General Manager

Excellent stay

Customer review rating 5.0/5

Ioannis B. Business - Confirmed reviews ALL

Everything was perfect

Dear Ioannis B., We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Courteaux General Manager

Very good

Customer review rating 5.0/5

Niels Families - Confirmed reviews ALL

Very good.

Dear Niels H., We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Courteaux General Manager

Nice stay

TripAdvisor rating 5.0/5

svenMarch74 TripAdvisor review

Friendly and customer focused service team. Check in/out fast. Spacious rooms in good conditions..... houskeeping is doing a great job! WiFi fast and stable enough for HD streaming :-) Car parking directly at the hotel. Central location and just five minutes to the Autobahn. I'll definitely come back!

Dear Sven, We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick General Manager

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Other web-users rate our hotel

  • 369 reviews 9.3/10 Location
  • 480 reviews 5.8/10 Room
  • 432 reviews 8.7/10 Service
  • 21 reviews 7.1/10 WiFi
  • 284 reviews 8.4/10 Breakfast
  • 250 reviews 6.1/10 Comfort
  • 157 reviews 5.7/10 Vibe
  • 147 reviews 6.5/10 Cleanliness

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