Customer review rating 4.5/5 2,477 reviews
ALLSAFE approved hotel
Best price guaranteeHow it works?
Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
180 modern rooms
Privileged setting in the city center, within the Hamburg exhibition complex (HMC) and CCH
Relax bar with street food, beer and wine
Sternschanze district, university quarter and St. Pauli all nearby
Quiet meeting area with terrace
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 12h00
At the 4-star Mercure Hotel Hamburg Mitte, you can choose between Standard Rooms with twin beds, a double bed or a queen size bed, Superior Rooms with a double bed or peaceful Privilege Rooms with a double bed. For guests with reduced mobility, we offer two specially adapted rooms. All 180 non-smoking rooms are air conditioned and have free WIFI and DSL. One child aged up to 12 years may stay in a parent's room free of charge.
Standard Room with queen-size bed
Superior Room with king-size bed
Standard Room with double bed
Standard Room with 2 single beds
Privilege Room with double bed, courtyard location
Number of meeting rooms: 7
Maximum size: 87 m²
Maximum capacity: 60 people
100% genuine reviews from our guestsFind out more
Perfectly looked after
Hans G. Business - 09/12/2020 Confirmed reviews ALL
I stayed for one night for business and had a few requests, which were all handled nicely . Thanks for the nice experience
Philip R. Families - 19/10/2020 Confirmed reviews ALL
I didn't spend a lot of time at the hotel but had no issues with my stay. The shower was good, the TV worked, the room was a good temperature.
Wonderful staff in an ageing building
Jenny Business - 08/10/2020 Confirmed reviews ALL
The hotel isn't ideally located, neither towards the city nor the nearest metro station and it needs some renovation. The room was super clean but dark with only one window even though I was kindly informed I'd received an upgrade. The staff was wonderful, however. The lady at reception was so nice and helpful, both with me and the other guests around me. Same experience at the bar and during breakfast, that made up for the unimpressive interior.
Anonymous Families - 05/09/2020 Confirmed reviews ALL
The hotel was perfect for a nice getaway in pandemic times. Despite the limitations imposed by the situation, the staff made everything they could to make our stay as pleasant as possible.
Clint L. Couples - 01/09/2020 Confirmed reviews ALL
Very easy to find and parking is under ground garage hotel is in very easy to many attractions and right opposite a lovely park hotel staff very helpful and friendly made me and my wife very welcome and safe in the hotel would stay again and recommend to anyone was visiting Hamburg
Our most recent 20 reviews
In partnership with TripAdvisor