Novotel Hannover 4 stars

Customer review rating (ALL Rating) 4.4/5 2,302 reviews

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Description

Hotel extras

  • The city forest of Eilenriede starts right at your doorstep

  • Green Key certified

  • Historic Bahlsen steam engine hall that can be used as an event location

  • Direct access to public parking garage - fee for hotel guests 30 EUR/24 h

  • Centrally located - an ideal starting point for exploring the city

Our accommodation(s)

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Hotel location

Novotel Hannover

Podbielskistrasse 21/23
30163 HANNOVER
Germany

GPS:52.390268, 9.753371

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO² RESTAURANT

The spacious restaurant offers dishes from around the world in air-conditioned surroundings. It can seat up to 150 guests and is open daily from 6.30 am to 9.30 pm. Come and sample our culinary delights and exquisite wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,302 reviews

TripAdvisor Rating  4.0/5  875 reviews

Closed for summer?

TripAdvisor rating 2.0/5

N8469DJdavidh TripAdvisor review

Booked the hotel because it also had a well rated restaurant. Advised that the restaurant was „closed for the summer holiday“ when I checked in and that I could go to nearby restaurants. Breakfast in the hotel was good but that was the next morning.

Ok for few nights

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

AC was not functioning well Website was not clear about parking charge of 30 Euros per 24 hours w/o in /out access

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ihr Team vom Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Nice stay

Customer review rating 4.0/5

Alex Business - Confirmed reviews ALL

I am visiting the hotel for many years. The staff is always very customer friendly and the hotel is comfortable.

Dear Lex, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ihr Team vom Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Poor Customer service

Customer review rating 1.0/5

Michael Business - Confirmed reviews ALL

Front Desk staff not polite, the shower head was faulty, reported and not fixed, dirty brow water coming off the bathroom taps on one of the days. bar fridge not working and the light was flickering, was unpleasant at night. the bed was uncomfortable. overall the stay was unpleasant, especially considering i was there for two weeks.

Dear Michael M., Thank you for taking the time to tell us about your experience at the Novotel Hannover. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Ihr Team vom Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Would be great if there are some drinks in the room available.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ihr Team vom Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

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Other web-users rate our hotel

  • 816 reviews 8.4/10 Location
  • 1,348 reviews 6.9/10 Room
  • 1,046 reviews 8.4/10 Service
  • 21 reviews 6.6/10 WiFi
  • 818 reviews 8.9/10 Breakfast
  • 655 reviews 5.6/10 Comfort
  • 554 reviews 6.4/10 Cleanliness
  • 286 reviews 3.5/10 Value

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