Mercure Hotel Erfurt Altstadt 4 stars

Customer review rating (ALL Rating) 4.6/5 2,027 reviews

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Mercure Hotel Erfurt Altstadt - Image 1
Mercure Hotel Erfurt Altstadt - Image 2
Mercure Hotel Erfurt Altstadt - Image 3
Mercure Hotel Erfurt Altstadt - Image 4
Meienbergstr. 26-27, 99084 ERFURT, Germany

Description

Hotel extras

  • Cozy guest house with Thuringian specialties in a historic building built in 1451

  • Fresh waffles and Thuringian specialties for breakfast

  • The pedestrian area and shopping street starts in front of the hotel

  • All attractions in the direct vicinity and within walking distance

Our accommodation(s)

Hotel location

Mercure Hotel Erfurt Altstadt

Meienbergstr. 26-27
99084 ERFURT
Germany

GPS:50.978365, 11.034533

Telephone
Fax +49 361 5949100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

ZUM REBSTOCK

Visit our cozy restaurant in the historic part of the hotel. Open Thursday to Saturday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,027 reviews

TripAdvisor Rating  4.0/5  744 reviews

Room is ok, very loud and hot in summer

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The room faces a street where people gather and chat all night long. Then the street cleaner and the garbage man comes. In general it was an incredibly un-restful night.

Dear Guest, thank you for your feedback. We regret the inconvenience caused by the noise. We are in close contact with the local authorities to address this issue. We hope to welcome you back for an improved experience. Warm regards Stefan Götz Direktor / General Manager

Good stay as always

Customer review rating 4.5/5

Bart Business - Confirmed reviews ALL

Nice hotel. Always nice stays over there.

Dear Bart, thank you for your kind review. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Best regards Stefan Götz Direktor / General Manager

Fine for an overnight

Customer review rating 4.0/5

Visiting F. T. U. Couples - Confirmed reviews ALL

Room was clean and comfortable. There was some renovating going on but this did not bother U. at all. Our room did not have AC, only a rotating fan, but t. hallways did. Staff was friendly and helpful

Dear Guest, thank you for your positive review. We are glad to hear that you found our rooms clean and comfortable. We appreciate your understanding regarding t. ongoing renovations. Our team is always here to assist with any needs. Warm regards Stefan Götz Direktor / General Manager

Team is good, facility is very low quality

Customer review rating 1.5/5

Firas Solo - Confirmed reviews ALL

The rooms are a bit musty, room carpeting is bad quality. Air conditioning is practically non existent. There were ongoing renovation that I was not informed about ahead of my stay. Staff are very good though

Dear Firas, we appreciate your feedback. We apologize for the inconvenience you faced with the room quality and lack of air conditioning. We will address these issues promptly. Thank you for acknowledging our staff's dedication. Best regards Stefan Götz Direktor / General Manager

Good location but hotel was under renovation

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

We could not sleep well because there was noise the whole night. There was no carpets on the floor, but only concrete, so we could hear EVERYTHING outside of the room. The breakfast was good and the reception was also very helpful. I choose Mercure over ibis to have a better experience, but I do regret!

Dear Guest, We regret to hear about your experience with the noise disturbance during your stay due to the ongoing renovations. We apologize for the inconvenience caused by the lack of carpets in the room. Your kind words about the breakfast and helpful reception are appreciated. We strive to provide a comfortable stay for our guests and regret that we fell short on this occasion. Thank you for choosing Mercure Hotel Erfurt Altstadt. Best regards Stefan Götz Direktor / General Manager

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Other web-users rate our hotel

  • 987 reviews 9/10 Location
  • 975 reviews 7.7/10 Room
  • 1,056 reviews 9.5/10 Service
  • 15 reviews 9.1/10 WiFi
  • 762 reviews 9.1/10 Breakfast
  • 509 reviews 5.7/10 Comfort
  • 313 reviews 9.1/10 Cleanliness
  • 235 reviews 3.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.