Mercure Hotel Duesseldorf City Nord

Mercure Hotel Duesseldorf City Nord 4 stars

Customer review rating (ALL Rating) 4.4/5 622 reviews

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Hotel extras

  • Fully air-conditioned, non-smoking hotel with 190 modern guest rooms

  • 6 meeting rooms with natural lighting that can accommodate up to 220 people

  • Cozy restaurant with terrace in the peaceful courtyard, Sky Sports bar

  • Close to the ISS Dome arena, Düsseldorf Airport and Messe Düsseldorf/Esprit Arena

  • Easy access to the A52, A44 and A3 highways

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Duesseldorf City Nord

Noerdlicher Zubringer 7, Moersenbroicher Ei
40470 DUESSELDORF
Germany

  • 701:  HEINRICHSTRASSE

  • 708:  HEINRICHSTRASSE

  • S1:  Düsseldorf Derendorf

  • By plane

    DORTMUND AIRPORT At 74km / 45.99 miles

  • By plane

    DUESSELDORF AIRPORT At 8km / 4.97 miles

  • By plane

    KOELN AIRPORT At 61.4km / 38.16 miles

  • By plane

    MOENCHENGLADB.AIRP. At 29km / 18.02 miles

  • By car

    A52 DUS Nord At 0.5km / 0.31 miles

  • By train

    DUSSELDORF MAIN STN At 4km / 2.49 miles

GPS:51.25382216022807, 6.800176778649877

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PIAZZA

Our restaurant "PIAZZA" is open again from 18:00 - 22:00 o'clock.

Our accommodation(s)

At the 4-star Mercure Hotel Düsseldorf City Nord, you have the choice of Standard Rooms with queen-size bed, double bed or twin beds and Privilege Rooms with king-size bed. All 190 rooms are air-conditioned and equipped with WIFI. One child aged up to 16 may stay in your room free of charge. Your pet is also welcome to stay with us for a fee of EUR 12 a night. Our laundry and ironing service will take proper care of your clothing and laundry needs for a fee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  622 reviews

TripAdvisor Rating  4.0/5  646 reviews

Not a good stay

Customer review rating 2.0/5

Peter Business - Confirmed reviews ALL

The room was supposed to be a privilege room, nut there was not enough room to pull the chair our for the desk and work comfortably. The air-conditioning was very noisy and didn't really work. The inner door handle kept falling off, which caused concern as it was difficult to put back on.

Dear Mr. A., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marc Hildach Guest Experience Manager

Nice hotel in the outskirts of Duesseldorf

Customer review rating 4.5/5

Samuele Couples - Confirmed reviews ALL

The hotel is located in a very quiet area and was good for exploring a bit the city. Our room was very spacious with a nice and comfortable king size bed. The AC though was a bit noisy, but we anyhow managed to sleep well.

Dear Romain M., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Hildach Guest Experience Manager

Nice beds and rooms, wellassorted breakfast.

Customer review rating 4.0/5

Tina A. Business - Confirmed reviews ALL

Serviceminded staff.

Dear Mrs. A., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Hildach Guest Experience Manager

Good breakfast and friendly staff

Customer review rating 4.5/5

Olya Friends - Confirmed reviews ALL

Good cozy hotel. An amiable young man at the reception. The room is small but comfortable. There is everything you need, including a kettle and coffee tea. There is an air conditioning system in the room. Breakfast at the hotel is also delicious and has a large selection. There were many pastries, meat, cheese, cereals, eggs, scrambled eggs, bacon, sausages, fruits, and vegetables. As well as juices, coffee, tea a large selection. In the evening, there is a bar on the hotel's territory. There are a lot of tables in the courtyard. The hotel has its own parking. This hotel is suitable for both business and leisure trips, as it has a convenient location for those who arrive by car.

Dear Olga K., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Hildach Guest Experience Manager

Good stay

Customer review rating 4.0/5

Hans-dieter E. Couples - Confirmed reviews ALL

The phone in the room did not work

Dear Hans-Dieter E., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed on your comment about the faulty phone to our house technicians so that it can be repaired quickly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Hildach Guest Experience Manager

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Other web-users rate our hotel

  • 154 reviews 8.1/10 Location
  • 339 reviews 6.6/10 Room
  • 336 reviews 8.9/10 Service
  • 8 reviews 7.6/10 WiFi
  • 201 reviews 8.6/10 Breakfast
  • 181 reviews 8.5/10 Cleanliness
  • 159 reviews 4.9/10 Comfort
  • 71 reviews 4.2/10 Food

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