Pullman Cologne

Customer review rating (ALL Rating) 4.5/5 3,048 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • All the advantages of beingin the centre of the city

  • Visit Cologne Cathedral or enjoy a view of it from your room

  • Bar LAB12 with a view over the skyline of Cologne

  • Hotel Pullman Cologne is a VDR-certified eco-friendly hotel.

  • Space for events up to 1000 people

Our accommodation(s)

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Hotel location

Pullman Cologne

Helenenstrasse 14
50667 KOELN
Germany

GPS:50.93987, 6.945437

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,048 reviews

TripAdvisor Rating  4.5/5  2,354 reviews

Good Stay

Customer review rating 4.0/5

Sascha S. Business - Confirmed reviews ALL

Bathroom details in the shower to rework - but overall good stay!!

Dear Mr. S., thank you for choosing the Pullman hotel for your stay in Cologne and for taking the time to give us a review regarding your visit. We appreciate your feedback very much and want to inform you that our housekeeping department will take care regarding the shower. We all look forward to welcoming you back and send our best regards from Cologne Sonja Pohl Human Resources & Training Manager

Beautiful town, nice hotel, easy location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Room/bathroom nice. Juice in fridge was a bonus! Room was very warm - and had to open window to cool down ... and there was street noise and talking till late at night outside.

Dear Mr. O., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your compliments very much, but we also want to apologize for the inconvenience you have experienced due to the room temperature. Best regards from Cologne Sonja Pohl Human Resources & Training Manager

Perfect location, very central, still quiet - was lucky to have a room with a view on the "Kölner Dom"!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Perfect location, very central, still quiet - was lucky to have a room with a view on the "Kölner Dom"!

Dear Mr B., it´s a pleasure to receive your positive rating and your compliments. Thank you very much for your stay with us and for taking the time to review! We look forward to welcoming you back and send our best regards from Cologne Sonja Pohl Human Resources & Training Manager

Not as good as previous visits

Customer review rating 3.0/5

Kevin Business - Confirmed reviews ALL

Breakfast was missing items that were previously available on my last visit. Not enough decaf coffee, milk or sweetener for a 4 day visit. Could not cool down room in the evenings. Receptionists not interested in my issues.

Dear Kevin, thank you for choosing the Pullman hotel for your stay in Cologne and for taking the time to give us a feedback regarding your visit. We are sorry that your stay with us did not meet your expectations at all and so we want to apologize for the inconvenience you have experienced on your room and at the reception. Please be assured that we take your feedback seriously and that we will discuss your mentioned facts with the housekeeping and the engineering department. We all really hope that we can welcome you back with us in the future and send our best regards from Cologne Sonja Pohl Human Resources & Training Manager

A pleasant experience as always

Customer review rating 5.0/5

Alex Y. Business - Confirmed reviews ALL

Staff are all so nice.

Dear Alex Y., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope to welcome you back with us in the future. Best regards from Cologne Sonja Pohl Human Resources & Training Manager

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Other web-users rate our hotel

  • 1,031 reviews 8.8/10 Location
  • 1,754 reviews 7.8/10 Room
  • 1,412 reviews 8.4/10 Service
  • 24 reviews 7.1/10 WiFi
  • 929 reviews 8/10 Breakfast
  • 753 reviews 7.8/10 Comfort
  • 567 reviews 7.1/10 Cleanliness
  • 380 reviews 6.2/10 Vibe

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