Customer review rating (ALL Rating) 4.3/5 916 reviews
Hotel Mercure Wien Westbahnhof
Felberstrasse 4
1150 VIENNA
Austria
GPS:48.198155, 16.337507
Page out of
Railway station
Access: 100 m / 0.06 mi 2 min walk
Page out of
Tourist attraction
Access: 300 m / 0.19 mi 5 min walk
Entertainment centre
Access: 500 m / 0.31 mi 10 min walk
Entertainment/theatre district
Access: 700 m / 0.43 mi 10 min walk
Aquarium
Access: 1.5 km / 0.93 mi 25 min walk / 15 min drive
Taxi
10 EUR 10 EUR
Tourist attraction
Access: 1.5 km / 0.93 mi 25 min walk / 10 min drive
Taxi
10 EUR 10 EUR
Zoo
Access: 1.5 km / 0.93 mi 25 min walk / 10 min drive
Taxi
10 EUR 10 EUR
Historic monument
Access: 2 km / 1.24 mi 30 min walk / 15 min drive
Taxi
10 EUR 10 EUR
Tourist attraction
Access: 2.5 km / 1.55 mi 35 min walk / 15 min drive
Taxi
12 EUR 12 EUR
Museums
Access: 2.5 km / 1.55 mi 35 min walk / 15 min drive
Taxi
12 EUR 12 EUR
Museums
Access: 2.5 km / 1.55 mi 35 min walk / 15 min drive
Taxi
12 EUR 12 EUR
Tourist attraction
Access: 2.5 km / 1.55 mi 35 min walk / 15 min drive
Taxi
12 EUR 12 EUR
Tourist attraction
Access: 2.5 km / 1.55 mi 35 min walk / 15 min drive
Taxi
12 EUR 12 EUR
Tourist attraction
Access: 2.5 km / 1.55 mi 35 min walk / 15 min drive
Taxi
12 EUR 12 EUR
Tourist attraction
Access: 2.5 km / 1.55 mi 35 min walk / 15 min drive
Taxi
12 EUR 12 EUR
Museums
Access: 2.5 km / 1.55 mi 35 min walk / 15 min drive
Taxi
12 EUR 12 EUR
Tourist attraction
Access: 2.5 km / 1.55 mi 35 min walk / 15 min drive
Taxi
12 EUR 12 EUR
Entertainment/theatre district
Access: 2.5 km / 1.55 mi 35 min walk / 15 min drive
Taxi
12 EUR 12 EUR
Casino
Access: 2.5 km / 1.55 mi 35 min walk / 15 min drive
Taxi
12 EUR 12 EUR
Entertainment/theatre district
Access: 2.5 km / 1.55 mi 35 min walk / 15 min drive
Taxi
12 EUR 12 EUR
Tourist attraction
Access: 3 km / 1.86 mi 35 min walk / 15 min drive
Taxi
15 EUR 15 EUR
Museums
Access: 3 km / 1.86 mi 20 min drive
Taxi
15 EUR 15 EUR
Opera/symphony/concert hall
Access: 3.5 km / 2.17 mi 15 min drive
Taxi
10 EUR 10 EUR
Tourist attraction
Access: 4 km / 2.49 mi 15 min drive
Taxi
12 EUR 12 EUR
Tourist attraction
Access: 5 km / 3.11 mi 20 min drive
Taxi
15 EUR 15 EUR
Tourist attraction
Access: 8 km / 4.97 mi 20 min drive
Taxi
17 EUR 17 EUR
Page out of
Lake
Access: 55 km / 34.18 mi 45 min drive
Taxi
60 EUR 60 EUR
Page out of
Shopping district
Access: 500 m / 0.31 mi 10 min walk
Restaurant and cafe district
Access: 2.5 km / 1.55 mi 30 min walk / 15 min drive
Taxi
12 EUR 12 EUR
Check-in from - Check out up to
The Westside is a place where urban life of the station meets graffiti walls, an industrial style and modern gastronomy. The special concept unites a variety of cuisines under one roof. You can start your
The Westside bar is an ideal after-work meeting point where you can round off a successful day by sampling one of our "Grands Vins Mercure" or a refreshing cocktail.
Start the day with a great breakfast in our restaurant from 6.30am. With over 160 individual items on offer, you're sure to find something to make it a good morning. Alternatively you can have a continental breakfast brought to your room.
Choose between Standard Rooms with single or twin beds, Superior Rooms with air conditioning or luxuriously furnished Privilege Rooms.
Page out of
Fantastic breakfast
Customer review rating 4.5/5
Maxime Business - Confirmed reviews ALL
Dear Mr. J., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Wien Westbahnhof We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Mercure Hotel Wien Westbahnhof
A perfect stay
Customer review rating 5.0/5
Valentin Business - Confirmed reviews ALL
Dear Mr. R., Thank you for taking the time to review your stay at Mercure Hotel Wien Westbahnhof. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us . We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the Mercure Hotel Wien Westbahnhof
Pathetic and a shocking experience
TripAdvisor rating 2.0/5
ninadb93 Couples - TripAdvisor review
Dear ninadb93, We would like to offer our sincere apologies for the problems regarding our service and the behaviour of the employee. That is unacceptable. Please rest assured that we have already looked into this and taken steps - and we will make sure that negative experiences are a rare exception in the future. We feel very bad for the inconveniences you had to deal with - and at the same time we do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. We very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, The team of the Mercure Hotel Wien Westbahnhof
Good stay
Customer review rating 5.0/5
Anonymous Couples - Confirmed reviews ALL
Dear Mr. B., On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We will gladly pass on your review. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, The team of the Mercure Hotel Wien Westbahnhof
Clean, comfortable
Customer review rating 5.0/5
Martina G. Couples - Confirmed reviews ALL
Dear Ms. G., On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, The team of the Mercure Hotel Wien Westbahnhof
In partnership with TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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