Mercure Grand Hotel Biedermeier Wien 4 stars

Name: 4 star Mercure Hotel Wien Mitte - ALL
Address: Landstrasser Hauptstrasse 28, VIENNA, 1030, Austria
Telephone: +431716710
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 1,392 reviews

Best price
guarantee

Mercure Grand Hotel Biedermeier Wien - Image 1

Mercure Grand Hotel Biedermeier Wien - Image 2

Mercure Grand Hotel Biedermeier Wien - Image 3

Mercure Grand Hotel Biedermeier Wien - Image 4

59 59 photos

53 53 photos

Landstrasser Hauptstrasse 28, 1030 VIENNA, Austria

See rates

Mercure Grand Hotel Biedermeier Wien

Hotel for travellers looking for local and authentic experiences

Mercure Grand Hotel Biedermeier welcomes you! Centrally located, this 4 star hotel presents itself in style in an old Viennese passage and at the same time as an elegant stage for the charm and comfort of today's Biedermeier. 198 air-conditioned rooms, 2 restaurants, green terrace, café and bar. RelaxClub with sauna.

From the historic Vienna passage to the oasis of the hotel — with the most beautiful sites, St. Stephen's Cathedral, Belvedere Palace & Ringstrasse with its historic buildings & museums, steps away.

We have intensified hygiene and prevention measures to ensure your safety. The ALLSAFE label stands for our enhanced cleanliness protocols and ensures that these standards are adhered to in our hotel.

Panajoti PANAGIOTOPULOS, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Hotel Garage
Sauna & Fitness free of charge
Two restaurants international & traditional
Green terrace
Biedermeier Alley with shops

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

Classic Biedermeier single room with 1 single bed

One person
22 m² / 236 sq ft

Bedding 1 x Single bed(s)

Room

Classic Biedermeier Double Room with 1 queen-size bed

2 persons
22 m² / 236 sq ft

Bedding 1 x Queen size bed(s)

Room

Classic Biedermeier Double Room with twin beds

2 persons
22 m² / 236 sq ft

Bedding 2 x Single bed(s)

Room

Quiet mezzanine Standard room with 2 single beds

2 persons
50 m² / 538 sq ft

Bedding 2 x Single bed(s)

Room

Privilege Room with a king-size bed

2 persons
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

Room

Biedermeier Suite

4 persons
45 m² / 484 sq ft

Bedding 1 x Double bed(s)
Most of the accommodation: Duplex

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030 VIENNA
Austria

GPS:48.204055, 16.388774

+43 1 716710

+43 1 71671503

Railway station
Bus stop
Highway exit

BUS AND SUBWAY STATION

Bus stop

Access: 100 m / 0.06 mi 5 min walk

ROCHUSGASSE U3

Railway station

Access: 100 m / 0.06 mi 1 min drive

LANDSTR. HPTSTR. U4

Railway station

Access: 300 m / 0.19 mi 1 min drive

WIEN SUEDBAHNHOF

Railway station

Access: 1.5 km / 0.93 mi 10 min drive

LANDSTRASSE GUERTEL

Highway exit

Access: 1.5 km / 0.93 mi 15 min drive

WIEN WESTBAHNHOF

Railway station

Access: 6.5 km / 4.04 mi 20 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

WINTERGARTEN

Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace! An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.

Our guest reviews

Nice hotel, but not responsive to requests

Martha J. S. Solo - 11/29/2023 Confirmed reviews ALL

We reserved this hotel for our college kid who was traveling for school, and we had requested early check-in since it was a transatlantic flight, but the hotel never acknowledged this, even after I emailed them, and our child had to wait 6 hours to check in. There were also amenities advertised that didn't exist, such as room service and delivery of certain items upon request. The service and communication was lacking.

descent. but:

Assaf Business - 11/18/2023 Confirmed reviews ALL

The rooms could be better maintained: the toilet seat in my room was partly broken, the closet should slide more easily, and the air-conditioner is way too noisy. Also, the people at the reception desk, although very nice, should be better informed when a company pays for one's room *before* they charge the guest for accommodation.

Dear Assaf, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Philipp Mähder Guest Relation

Another good stay as always

Ian Solo - 11/12/2023 Confirmed reviews ALL

It was the usual good service I expected. Staff on reception quickly checked me in and the room was perfect for my brief stay.

Dear Ian, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philipp Mähder Guest Relation

An Excellent Stay

TOG11 11/9/2023 TripAdvisor review

The Mercure Grand was included in a package tour. We liked our room. The location is close to the city center. Our room was commodious and everything worked as it should. The hotel is located in an alleyway so getting the luggage into the hotel is not easy. On the other hand it was very quiet. I would happily stay here again.

Well located

Aziz A. Business - 11/1/2023 Confirmed reviews ALL

Great hotel and great team..I feel at home!

Dear Aziz A., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philipp Mähder Guest Relation

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

1,045 reviews 9.5/10 Location
1,152 reviews 6.2/10 Room
937 reviews 8.4/10 Service
17 reviews 8.8/10 WiFi
662 reviews 8.5/10 Breakfast
366 reviews 6.9/10 Cleanliness
172 reviews 4.9/10 Value
19 reviews 6.2/10 Wellness Area

Our other establishments nearby

The Hoxton Vienna ( Opening March 2024 )

At 645 m

See the hotel

Aparthotel Adagio Vienna City 4 stars

Customer review rating (ALL Rating) 4.5/5 (674 reviews)

At 863 m

See the hotel

Hotel Am Konzerthaus Vienna MGallery 4.5 stars

Customer review rating (ALL Rating) 4.7/5 (1416 reviews)

At 978 m

See the hotel

Novotel Wien City 4 stars

Customer review rating (ALL Rating) 4.5/5 (224 reviews)

At 1.094 km

See the hotel

ibis Styles Wien Messe Prater

Customer review rating (ALL Rating) 4.5/5 (229 reviews)

At 1.157 km

See the hotel

SO/ Vienna

Customer review rating (ALL Rating) 4.6/5 (2478 reviews)

At 1.187 km

See the hotel

Hotel Mercure Wien Zentrum

Customer review rating (ALL Rating) 4.6/5 (1350 reviews)

At 1.318 km

See the hotel

Mercure Vienna First

Customer review rating (ALL Rating) 4.5/5 (779 reviews)

At 1.364 km

See the hotel

All our hotels in Vienna

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.