Mercure Grand Hotel Biedermeier Wien 4 stars

Customer review rating (ALL Rating) 4.4/5 1,544 reviews

Mercure Grand Hotel Biedermeier Wien - Image 1
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Description

Hotel extras

  • Hotel building under heritage protection

  • Prime location in the historic Sünnhof Passage, close to major attractions

  • Fitness center and wellness area with sauna

  • Private parking spaces for E24

  • Two restaurants serving traditional Viennese cuisine

Our accommodation(s)

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Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030 VIENNA
Austria

GPS:48.204055, 16.388774

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,544 reviews

Customer review rating 5.0/5

Sofija T. Business - Confirmed reviews ALL

Raiffeisen bank employees are always yours dear guests.

Dear Mrs. T., Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay. If there is anything we can do to make your next stay more comfortable, please do not hesitate to contact us. We hope to have the opportunity to welcome you back again soon. With best regards, Cho Guest Relations Manager

Customer review rating 4.0/5

Alban S. Business - Confirmed reviews ALL

Good experience, staff were ok, quiet place

Dear Mr. S., Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay, appreciated the quiet surroundings, and had a positive overall experience with our team. We also appreciate your comments regarding our breakfast offerings. Guest feedback is very important to us as we continuously strive to improve our services and enhance the overall guest experience. We hope to have the opportunity to welcome you back again soon. With best regards, Cho Guest Relations Manager

Customer review rating 3.5/5

Gutierrez E. Business - Confirmed reviews ALL

Overall was pleased with size of room as well as welcome gift, drink and mini-bar reflecting my Accor gold status. One small quibble. When I woke up there was no hot water in the shower. I presumed it was because I was up rather early. It started working later, but I would suggest that you have your boiler kick on earlier for those who have to catch an early train — as I had to.

Dear Mr. E., Thank you very much for taking the time to share your feedback with us. We are glad to hear that you had a pleasant stay and that our amenities contributed positively to your experience. However, we regret to hear that your morning shower experience was not as expected. Please accept our sincere apologies for the inconvenience. Your helpful comment has been forwarded to our maintenance team for their attention. Thank you once again for your valuable feedback. We hope to welcome you back for an even more comfortable stay in the future. With best regards, Cho Guest Relations Manager

Customer review rating 5.0/5

Francisco L. Couples - Confirmed reviews ALL

Extremely rewarding

Dear Mr. L., Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay and that our location contributed positively to your experience. Should there be anything we can do to make your next stay even more comfortable, or if you have any preferences for your next visit, please do not hesitate to contact us. We hope to have the opportunity to welcome you back again. With best regards, Cho Guest Relations Manager

Customer review rating 4.5/5

Chris M. Solo - Confirmed reviews ALL

A five night stay, hotel located down a quite passage way, walkable to many of Vienna's top must see's, comfortable air conditioned room.

Dear Mr. M., Thank you for taking the time to share your feedback with us. We are glad to hear that you had a pleasant stay and that our location contributed positively to your experience. Should there be anything we can do to make your next stay even more comfortable, or if you have any preferences for your next visit, please do not hesitate to contact us. We hope to have the opportunity to welcome you back again. With best regards, Cho Guest Relations Manager

Other web-users rate our hotel

  • 1,526 reviews 9.7/10 Location
  • 1,649 reviews 6.2/10 Room
  • 1,367 reviews 9.2/10 Service
  • 31 reviews 6.9/10 WiFi
  • 809 reviews 8.8/10 Breakfast
  • 498 reviews 7.8/10 Cleanliness
  • 61 reviews 8.4/10 Bar
  • 44 reviews 7.8/10 Wellness Area

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