Mercure Grand Hotel Biedermeier Wien 4 stars

Customer review rating (ALL Rating) 4.3/5 1,366 reviews

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Mercure Grand Hotel Biedermeier Wien - Image 1
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Mercure Grand Hotel Biedermeier Wien - Image 3
Mercure Grand Hotel Biedermeier Wien - Image 4
Landstrasser Hauptstrasse 28, 1030 VIENNA, Austria

Description

Hotel extras

  • Hotel Garage

  • Sauna & Fitness free of charge

  • Two restaurants international & traditional

  • Green terrace

  • Biedermeier Alley with shops

Our accommodation(s)

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Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030 VIENNA
Austria

GPS:48.204055, 16.388774

Telephone
Fax +43 1 71671503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

WINTERGARTEN

Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace. An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,366 reviews

TripAdvisor Rating  4.1/5  1,781 reviews

Certificate of excellence 2025

Excellent hotel...

TripAdvisor rating 5.0/5

Dejan G TripAdvisor review

The hotel is in a great location, very close to the pedestrian zone. The rooms are spacious, the cleanliness is on a high level. I think the breakfast is too expensive, the choice of dishes is not that big... The restaurant has a beautiful garden, away from the city noise and at the same time you are in the heart of a big city... I recommend this hotel!

Customer review rating 4.0/5

Daniela S. Friends - Confirmed reviews ALL

It was our 5th stay in this hotel and we were satisfied as ever. The hotel is well located near the train station Wien-Mitte and the inner city can be reached within a few minutes walk. The rooms are comfy and the breakfast is delicious.

Dear Mrs. S., Thank you for taking the time to share your feedback with us. We are delighted to hear that you had another pleasant stay. However, we apologize for the inconvenience you experienced during breakfast. Please rest assured that we have addressed this issue with the F&B team for further investigation to ensure it does not happen again. If you have any further suggestions on how we can improve, or any preferences for your next visit, please do not hesitate to reach out to us. We would be thrilled to have the opportunity to welcome you back again. With best regards, Cho Guest Relations Manager

Customer review rating 4.0/5

Claudia L. Families - Confirmed reviews ALL

Overall impression satisfied. Room was very clean. Staff was friendly and helpful. Defects (no hot water in the shower) were quickly remedied. Breakfast was sufficient. Deficiency: cleanliness of the coffee machine. Fitness Studio is poorly air-conditioned as it is directly adjacent to the sauna.

Customer review rating 5.0/5

Thomas /. A. E. G. Couples - Confirmed reviews ALL

nice room, friendly staff, great breakfast, convenient location.

Dear Mr. and Mrs. G., Thank you for taking the time to share your feedback. We are happy to hear that you had a pleasant stay with us and that our staff contributed positively to your experience. If you have any further suggestions on how we can improve, or any preferences for your next visit, please do not hesitate to contact us. We hope to have the opportunity to welcome you back again. With best regards, Cho Guest Relations Manager

Customer review rating 3.0/5

Norbert F. Couples - Confirmed reviews ALL

Nette Mitarbeiter, Frühstück gut, Eindruck des Zimmers nicht so positiv.

Lieber Herr F., vielen Dank für Ihr Feedback. Es freut uns sehr zu hören, dass Ihnen unser Frühstück gefallen hat. Für die Unannehmlichkeiten während Ihres Aufenthalts möchten wir uns entschuldigen. Wir haben die angesprochenen Punkte an das zuständige Team weitergeleitet. Wenn Sie weitere Verbesserungsvorschläge oder Wünsche für Ihren nächsten Besuch haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Cho Guest Relations Manager

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Other web-users rate our hotel

  • 1,308 reviews 9.6/10 Location
  • 1,413 reviews 6.1/10 Room
  • 1,170 reviews 8.9/10 Service
  • 31 reviews 6/10 WiFi
  • 782 reviews 8.6/10 Breakfast
  • 429 reviews 7/10 Cleanliness
  • 336 reviews 4.9/10 Amenities
  • 56 reviews 8.4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.