Mercure Grand Hotel Biedermeier Wien 4 stars
Customer review rating (ALL Rating) 4.5/5 712 reviews
Hotel Garage
Sauna & Fitness free of charge
Two restaurants international & traditional
Green terrace
Biedermeier Alley with shops
ALLSAFE approved hotel
Landstrasser Hauptstrasse 28
1030 VIENNA
Austria
CAT: CityAirportTrain WIEN MITTE
City Airport Train: CAT WIEN MITTE
U 3: U3 ROCHUSGASSE
U3: U3 LANDSTR. HAUPSTR
U4: U4 LANDSTR. HAUPTST
City Airport Train: CAT WIEN MITTE
Tram O: Tram line O SECHSKRÜGLGASSE
VIENNA INT. AIRPORT At 17km / 10 miles
LANDSTRASSE GUERTEL At 1km / 0 miles
LANDSTR. HPTSTR. U4 At 0km / 0 miles
ROCHUSGASSE U3 At 0km / 0 miles
WIEN SUEDBAHNHOF At 1km / 0 miles
WIEN WESTBAHNHOF At 6km / 4 miles
GPS:48.204055, 16.388774
Check-in from - Check out up to
Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace! An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.
Our Biedermeier Bar in the Sünnhof Passage is the ideal evening meeting place to enjoy a glass of wine in a relaxed setting.
Treat yourself! The new RelaxClub is just what you need to feel good. The treadmill, cross-trainer, ergometer and sauna with quiet zone all await you in our spacious RelaxClub!
Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area); Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet
Room unsuitable for wheelchair and/or heavy luggage
Customer review rating 3.0/5
Thiam H. H. Families - Confirmed reviews ALL
Dear Mr. H., thank you very much for taking the time to give us such a nice feedback. We are overly happy to read that you had a good time with us in Vienna. Your notes about the stairs to the room have been forwarded to our General Manager-please be aware that it is written on every booking platform that our Family Suites are not reachable with the elevator. Hopefully we will welcome you again in our beautiful Biedermeier-Hotel to make your next stay even better than your previous one :) With best regards and stay safe :) Melanie Gruber Guest Relation Manager
Pleasant stay, great location
Customer review rating 4.5/5
Anonymous Business - Confirmed reviews ALL
Dear Cristina , thank you very much for such a great feedback about your stay. It is an absolute pleasure for us to read that you had a wonderful time with us in Vienna. I am honored to forward your nice words to my colleagues. Hopefully we will welcome you again in our beautiful Biedermeier-Hotel :) With best regards and stay safe :) Melanie Gruber Guest Relation Manager
Poor value for money
Customer review rating 1.0/5
Jb Couples - Confirmed reviews ALL
Dear Joyce, thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Biedermeier Wien. We do apologize for your dissatisfaction. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that this is not a common customer service in our hotel. Rest assured I will discuss the incident internally with our team to address the problem and to prevent such a negative impression in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. With best regards and stay safe :) Melanie Gruber Guest Relation Manager
Well located, you can feel the unique Viennese atmosphere
Customer review rating 4.5/5
Pavel Business - Confirmed reviews ALL
Dear Mr. T., thank you very much for taking the time to give us such a nice feedback. We are overly happy to read that you had a good time with us in Vienna. Your notes about the hot water in the bathroom have been forwarded to our maintenance team. Hopefully we will welcome you again in our beautiful Biedermeier-Hotel to make your next stay even better than your previous one :) With best regards and stay safe :) Melanie Gruber Guest Relation Manager
Will not come back again and will not advice to others
Customer review rating 1.0/5
Federico Business - Confirmed reviews ALL
Dear Federico , thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Biedermeier Wien. We do apologize for your dissatisfaction. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Your notes have been forwarded to our General Manager. Rest assured we will discuss the incident internally with our team to address the problem and to prevent such a negative impression in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve better you in the near future. With best regards and stay safe :) Melanie Gruber Guest Relation Manager Mercure Grand Hotel Biedermeier Wien
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