Pullman Berlin Schweizerhof

Customer review rating (ALL Rating) 4.6/5 2,900 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE certified hotel

  • Free WIFI throughout the hotel

  • 18 flexible conference rooms with daylight, some with terrace

  • Parking garage with direct hotel access

  • Fit&SPA-Lounge with pool

Our accommodation(s)

Hotel location

Pullman Berlin Schweizerhof

Budapester Strasse 25
10787 BERLIN
Germany

GPS:52.506158, 13.343712

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BLEND BERLIN KITCHEN AND BAR

The restaurant BLEND berlin kitchen and bar draws inspiration from the city's ethnic mix, reflecting the spirit of Berlin as a melting pot: modern, urban, and with a creative twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,900 reviews

TripAdvisor Rating  4.5/5  4,401 reviews

Certificate of excellence 2023

Pleasant stay in turbulent city

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Another great stay at Pullman Berlin Schweizerhof Berlin. Thank you very much to the entire team, especially Mrs. Lange and the entire reception and concierge team.

Dear Guest, thank you for sharing your experience at our hotel. We're thrilled to hear that our team, especially Mrs. Lange and the reception and concierge team, made your stay at Pullman Berlin Schweizerhof Berlin memorable. It's wonderful to know that our biggest hotel pool in Berlin and our breakfast buffet contributed to a pleasant stay. Our central location in Berlin's City West is indeed perfect for exploring the city and we're glad you appreciated it. We look forward to welcoming you back soon. Kind regards, Hotel Pullman Berlin Schweizerhof

Sleep with a biting bug

TripAdvisor rating 1.0/5

ShaneOh2 Business - TripAdvisor review

I have stayed at this hotel for 5 nights. the first night i was bitten by a bug. I caught the bug and asked the hotel some medicine for beaten skin and to investigate it and let me know what the bug is. but the hotel only changed my room after it, but no additional actions. Even though I asked the investigation result and medicine to the hotel desk several times. It is a really painful experience. Not recommended. 이 호텔에서 5박을 한 적이 있습니다. 첫날 밤 저는 벌레에 물렸습니다. 벌레를 잡아서 피부가 망가진 것에 대한 약을 호텔에 요청했고, 벌레가 무엇인지 조사해서 알려달라고 했습니다. 하지만 호텔은 그 후에 제 방을 바꿨을 뿐이고, 추가 조치는 없었습니다. 제가 호텔 데스크에 조사 결과와 약을 여러 번 요청했는데도 말입니다. 정말 고통스러운 경험입니다. 추천하지 않습니다.

Dear Shane, Thank you for taking the time to share your feedback. We're glad to hear that you chose to stay with us for your visit to Berlin. It's distressing to learn of the discomfort you faced due to an unexpected incident in your room. Please accept our sincerest apologies for the inconvenience you experienced. We take matters of hygiene and guest comfort very seriously, and while we swiftly provided a change of room, we regret not meeting your expectations with further follow-up. Our team is trained to handle such rare occurrences with attention and care, and your feedback is a reminder for us to enhance our responsiveness and communication. The whole team hope to have the pleasure of seeing you again. Best wishes, Hotel Pullman Berlin Schweizerhof

Basic place but not special

Customer review rating 3.0/5

Lauri L. Friends - Confirmed reviews ALL

At check-in (around mid day) came a bit ”Ryanair” feeling when agent informed that check in is chargeble before 3pm. We sat to lobby bar for beer and went then ask from the other staff member about check in. Because i was really confused the first contact. At this point check in was ok as i got membership card and room was ready. Room was nice and clean. Air ventilation and AC was not working, we informed staff abt it but was due winter settings. So we keeped all windows open while stay as there was very warm for sleeping. On the next day there was quite much disturbance by staff as room servive tried to enter around 10am and 1h later someone wanted to check mini bar, as the sam guy checked it day before. Sauna and spa facilities were nice, sad that steam sauna was out of order. Breakfast was great with many alternatives to collect. But maybe a bit high priced compared to quality. Would not purchase it as if not prepaid. At the end nice stylish hotel, high expectations was not totally fulfilled.

Dear Lauri, Thank you for sharing your review. We're thrilled you enjoyed our sauna and spa facilities and found our breakfast offerings to be great with a wide variety of options. It's wonderful to hear that our team members, including the Spanish-speaking lady at breakfast and the bar, added a touch of humor to your stay. We regret to hear about the issue with air ventilation in your room; please be assured that comfort and satisfaction are priorities for us, and we typically have individual air conditioning controls for each room to ensure a pleasant atmosphere. We apologize for any inconvenience caused by the disturbances from our staff, and we appreciate your feedback as it helps us refine our service timing. Our goal is to provide a welcoming and stylish environment, and we're glad you recognized the cleanliness and design of our hotel. We hope to exceed your expectations in every aspect on your next visit. We look forward to having the opportunity to welcome you again. Kind regards, Hotel Pullman Berlin Schweizerhof

Would stay again!

TripAdvisor rating 5.0/5

HanD Families - TripAdvisor review

An excellent stay. We were really happy with this hotel. We loved the pool, bar, breakfast and the rooms! The only downside was the room was quite warm at night and the air con wouldn’t turn on. We would stay here again! Turn right out of hotel for a Greek restaurant and an Italian (both recommended). 5 mins from the zoo second entrance. From the airport there are great transport links but we did have to change so worth asking the hotel for details on this. Highly recommend this stay!!

Dear Guest, Thank you for taking the time to review your recent stay. We're thrilled to hear that you enjoyed our pool, bar, and breakfast offerings – the largest hotel pool in Berlin and our delicious breakfast buffet with live cooking stations are indeed guest favorites. It's also wonderful to know that our room accommodations met your expectations, providing a comfortable setting for your stay. Regarding the warmth of your room at night, we're sorry to hear that you encountered discomfort. Although our rooms are equipped with individually controlled air conditioning, we understand that sometimes technology can be a bit temperamental. For any future stays, we invite you to reach out to our 24/7 reception, where we can provide extra fans or assistance to ensure your utmost comfort. We hope to welcome you back again in the near future. Kind regards, Hotel Pullman Berlin Schweizerhof

comfortable stay, ideal location

Customer review rating 5.0/5

D Business - Confirmed reviews ALL

Comnfortable rooms, very good breakfast offering

Dear Guest, Thank you for your review. We're delighted you found our rooms comfortable and are glad you enjoyed the breakfast offerings, which include a live cooking station for pancakes and eggs, as well as a vegan corner. Our central location near Kurfuerstendamm and the Zoological Garden is indeed designed to provide our guests with an ideal starting point for exploring the city. We look forward to seeing you again in the future. Best wishes, Hotel Pullman Berlin Schweizerhof

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Other web-users rate our hotel

  • 1,267 reviews 8.8/10 Location
  • 1,808 reviews 8.1/10 Room
  • 1,961 reviews 8.1/10 Service
  • 65 reviews 6.7/10 WiFi
  • 1,065 reviews 8.5/10 Breakfast
  • 843 reviews 8/10 Comfort
  • 674 reviews 7.5/10 Cleanliness
  • 577 reviews 8.9/10 Vibe

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