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Sofitel Wroclaw Old Town Hotel 5 stars

TripAdvisor rating 4.5/5 1,650 reviews
Sofitel Wroclaw Old Town
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Hotel extras

This 5-star hotel is located in the heart of the city. Choose from 205 rooms, including 15 suites. Visit the Pan Tadeusz restaurant and Lounge Restaurant, Le Louis d'Or bar and the 6th Sense Wellness center or make use of one of the 11 meeting rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • COPERNICUS AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
  • Jogging track
Business services
  • 18 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Wroclaw Old Town

Ul. Sw. Mikolaja 67
50-127
wroclaw
poland

Tel: +48713588300

Fax: (+48)71/3588301

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    COPERNICUS AIRPORT At 12km / 7.46 miles - Shuttle paying

  • By train

    MAIN STATION At 3km / 1.86 miles

  • By train

    RAILWAY STATION At 4km / 2.49 miles

GPS :51.111423, 17.029127

Our accommodations

Unusually spacious, rooms are elegantly designed with soothing, natural colors and refined graphics. Upscale amenities include high speed wifi Internet, daily newspaper, 24-hr room service & security, LCD TV, and the exclusive MyBed in all room types.

CLASSIC ROOM, 1 King Size Bed, view of the hotel atrium

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

CLASSIC ROOM, 2 Single Size Beds, view of the hotel atrium

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 Single Size Bed, view of the street/courtyard

  • Max. number of persons: 1
  • Area: From 20m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Size Bed, view of the street/courtyard

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Size Beds, view of the street/courtyard

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Size Bed, view of the street/courtyard

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

JUNIOR SUITE, 1 King Size Bed, view of the street/courtyard

  • Max. number of persons: 3
  • Area: From 37m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

PRESTIGE SUITE, 1 King Size Bed, view of the street/courtyard

  • Max. number of persons: 2
  • Area: From 45m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

OPERA SUITE, 1 King Size Bed, living room, kitchen, whirlpool bath, walk-in wardrobe

  • Max. number of persons: 3
  • Area: From 140m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

Our restaurants and bars

LOUNGE RESTAURANT

Type of cuisine: International

Welcome to Lounge Restaurant serving the best coffee in town and delicious desserts.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PAN TADEUSZ RESTAURANT

Type of cuisine: International

"Pan Tadeusz" restaurant with a view of historic Rze?nicza Street specializes in international cuisine. Our chef creates the best seasonal compositions from fresh ingredients, based on recipes from all over the world.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE LOUIS D'OR BAR

Photo non contractuelle / Strictly non binding

Le Louis D'or Bar is a perfect place to spend an evening over a glass of wine, a refreshing cocktail or a cold beer in the relaxing atmosphere of intimate interior and chill out music.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 580 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Sofitel Wroclaw Old Town

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,369 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,650 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

GReat stay as usual

Customer review rating 4.4/5

Zyg Business - 10/01/2020 Confirmed reviews ALL

Everything is on the very high level and I like that style! That's why I'm coming back there because the atmosphere is like at home.

Nice hotel, but the parking is too costly

Customer review rating 4.4/5

Terence Couples - 09/01/2020 Confirmed reviews ALL

We stay in hotel for two nights. Location of hotel is perfect which situated in the old town. However hotel in a building which seems sharing with a poor department store which making hotel lowering it's grading. The carpark costing us 240PLN which is really too high. Not much service been provided in hotel during my stay, the price is not worth for what we paid.

A great ,modern refuge in a beautiful city .

Customer review rating 4.4/5

Karim H. Solo - 07/01/2020 Confirmed reviews ALL

I did appreciate very much the very warm welcome extended upon check in ( unlike many other international global hotel brands ) .Every member of the Team was striving to fulfill my every whim and wish and my loyalty was greatly recognized by every one ! The food quality is quite high and the service warm and attentive . In short ,it s a very welcoming hotel that makes you feel you want to come back soon even if there is no other reason to bring you back to Wroclaw !

Dear Mr. H., Thank you very much for taking the time to share your experience at Sofitel Wrocław Old Town. It is a pleasure to hear that you enjoyed your stay so much! Since it is our goal to constantly distinguish our property with a service with attention to detail we are glad that you enjoyed our service approach. We hope to welcome you back very soon! Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

perfect

Customer review rating 4.4/5

Anonymous Solo - 01/01/2020 Confirmed reviews ALL

really aprecciated

Dear Mr. D., Thank you very much for your time and for sharing your opinion about Sofitel Wrocław Old Town. I'm really glad that you enjoyed your stay with us. I hope that in the near future we can meet again! Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Excellent Property

Customer review rating 4.4/5

Smeraska Solo - 29/12/2019 Confirmed reviews ALL

Everything was fantastic. Perfect location, helpful staff. Klaudia in the bar was wonderfully attentive and a great conversationalist. The only downside is that the ALL program should have more consistency. As a Platinum member I'm quite used to an Exec. Lounge with free beverages, breakfast and happy hour drinks/food which is what I receive in Asia. I'm not sure that being a Platinum member saw me get any experience benefits beyond a welcome drink and a hard to discern upgrade I was told i received. I described a small room problem to hotel management and they are addressing even following up with me after my stay. They care. That's great.

Mr

Customer review rating 4.4/5

Clarence W. Families - 27/12/2019 Confirmed reviews ALL

We had a free upgrade to an Oscar suite. The front desk and restaurant staff were very friendly and helpful

Dear Mr. W., I would like to thank you very much for your great opinion regarding our staff. It is a pleasure for us to hear so nice words, we are very grateful. We wish you all the best and hope we will be able to host you soon in our hotel. Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Great location and facilities

Customer review rating 4.4/5

Neal A. Business - 27/12/2019 Confirmed reviews ALL

Really good experience.

Dear Mr. A., Thank you for your valuable feedback. I'm very happy that you met your locations about the location. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Best regards, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Four-Star Service

Customer review rating 4.4/5

Memoria Couples - 27/12/2019 Confirmed reviews ALL

Everything was lovely, but I feel small, picky things could have made the experience feel more like a five-star hotel. For instance, I reserved a room with ONE double bed and was given a room with 2 SINGLE beds. I requested a nice view and was given a view of the atrium, not of outside. There were no slippers in the room, so we had to call and request them and even though they knew 2 people were staying in the room, they brought only ONE pair of slippers. On a more positive note, the beds were very comfortable, and the location in the city was more than ideal.

Dear Mrs. J., First of all I would like to thank you for sharing with us your opinion regarding your recent stay at Sofitel Wrocław Old Town. I am sorry that we let you down in a such many aspects. You can be sure - all your comments has been passed to all Managers. Situations what you have mentioned should not take a place. The only thing what I can explain to you is the thing with the view. You booked Classic Room, which has view to the atrium. views to the outside starts from Superior Room, in your comments you said ''Lovely view if possible", and we were almost fully booked, maybe that's why you not received the free upgrade. To make a new reservation, please contact me directly at h5… and I will personally ensure that your stay meets all expectations. I would like to apologize again for any inconvenience and I hope you will give us a chance to present myself from a better side. Thank you again for your valuable feedback Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Four-Star Service in a 5-Star Hotel

TripAdvisor rating 4.5/5

Memoria J Couples - 27/12/2019 TripAdvisor review

Everything was lovely, but I feel small, picky things could have made the experience feel more like a five-star hotel. For instance, I reserved a room with ONE double bed and was given a room with 2 SINGLE beds. I requested a nice view and was given a view of the atrium, not of outside. There were no slippers in the room, so we had to call and request them and even though they knew 2 people were staying in the room, they brought only ONE pair of slippers. On a more positive note, the beds were very comfortable, and the location in the city was more than ideal.

Customer review rating 4.4/5

Anonymous Couples - 25/12/2019 Confirmed reviews ALL

We were satisfied , but there were things to work on and Correct.

Dear Mr. Bar-On, First of all I would like to thank you for sharing with us your opinion regarding your recent stay at Sofitel Wrocław Old Town. I am sorry that we let you down in a few aspects. Could you be more specific? Please contact me directly at h5… and if you'll decide to make nev reservaion, I will personally ensure that your stay meets all expectations. I would like to apologize again for any inconvenience and I hope you will give us a chance to present myself from a better side. Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town
Customer review rating 4.4/5

Anonymous Couples - 24/12/2019 Confirmed reviews ALL

Excellent staff.

Dear Mr. S., First of all I would like to thank you for sharing with us your opinion regarding your recent stay at Sofitel Wrocław Old Town. I am sorry that we let you down in a water aspect. You can be sure that our Technician already are taking care about this problem. We started with necessary maintenance works on water installation. We kindly apologies you for any inconveniences regarding the above situation Thank you so much for the warm words about the staff. We always want to make our guests comfortable like in their own house. I do hope that you will consider to visit us again and give us the opportunity to make your next stay truly Magnifique! Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

A pleasant experience in Wroclaw crowned by an enjoyable stay at the Sofitel Old Town

Customer review rating 4.4/5

Marcel C. Families - 20/12/2019 Confirmed reviews ALL

Perfect location. Friendly and highly professional reception staff and waiters/servers at the restaurant. We received a room upgrade (from atrium facing to street facing) without even asking. We were permitted to keep the rooms up to 14.00 on departure date. Nice rooms, excellent service.

Dear Mr. C., I appreciate very much your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again thank you very much for your response, I hope to welcome you back to our hotel very soon! Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Hotel was very pleasent and room was well appointed.

Customer review rating 4.4/5

Neil M. Business - 16/12/2019 Confirmed reviews ALL

Hotel room was great, hotel experience was great. There was no hot water in the early morning ~6:00 am. This was not unexpected as it was reported on several review site as an ongoing issue with the hotel. Collegues anecdotaly shared that hot water early in the morning is a problem with the hotel. Was not prepared for the aprty in the streets in front of the hotel at 5am, the number of impaired people loitering outisde the hotel.

Dear Mr. M., First of all I would like to thank you for sharing with us your opinion regarding your recent stay at Sofitel Wrocław Old Town. I am sorry that we let you down in a few aspects. You can be sure that our Technician already are taking care about this problem. We started with necessary maintenance works on water installation. I am kindly apologies you for any inconveniences regarding the above situation. I do hope that you will consider to visit us again and give us the opportunity to make your next stay truly Magnifique! Before making the next reservation, please contact me directly at: h5…, and I will personally make sure that any inconvenience related to the previous booking will be forgotten. Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Mrs

Customer review rating 4.4/5

Elaine D. Families - 16/12/2019 Confirmed reviews ALL

Excellent value for money staff very friendly and hotel situated very close to market

Dear Mr. D., Thank you so much for sharing your great feedback regarding your stay at Sofitel Wroclaw Old Town! We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back in the near future. Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Great location and good atmosphere but not very luxurious

Customer review rating 4.4/5

Paweł Business - 16/12/2019 Confirmed reviews ALL

The hotel is ok in general but the room design is not overwhelming. Hotel staff is nice but doesn’t really go beyond their core responsibilities. Parking is from a third party and is very expensive.

04/12 Dec

Customer review rating 4.4/5

Avshalom Couples - 15/12/2019 Confirmed reviews ALL

Hi, 1. Making contact before arrival was nice And the surprise was The question of what we celebrate and if there is anything I would like to surprise my wife about. (it was from Aleksandra) 2. At the reception: The reception was warm and the staff updated that the booked room was especially prepared for us. (Two point for Aleksandra ) 3. Room: was very good, Spacious and clean. And the extra mile was the amazing tulip flowers and dark chocolate waiting on the table and also Letter with a personal greeting from dear Aleksandra... that was a big w.o.w Thank you Again Aleksandra. 4. Showroom : we had some troubles with hot water and towel heater that you have to do something because we heard that you know about that. 5. Dining Room: very good breakfast and service so good and nicely team. 6. Hotel: was very good and we really enjoyed and would recommend to anyone who asks Thank you all Best regard, ❤️from Israel Avshalom

Dear Mr. H., There are no words to describe how good and happy I am feeling after read your feedback. Thank you very much for all kind words adressed to me and our team. To make a new reservation, please contact me directly at h5… and I will personally ensure that your stay meets all expectations. I would like to apologize again for hot water issue.. I hope that this very unusual experience does not prevent you from returning in the future. Best wishes, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Lovely hotel , perfect for sightseeing and Xmas markets , beautiful comfortable beds , restaurant food very good , but bar poor for a 5 star

Customer review rating 4.4/5

Anonymous Couples - 14/12/2019 Confirmed reviews ALL

Very good

Dear Mrs. Lynne, First of all I would like to thank you for sharing with us your opinion regarding your recent stay at Sofitel Wrocław Old Town. I appreciate your comment and sugestions regarding our bar. I am aware it needs refreshing and renovation. We are doing our best to make our guests comfortable and allow them spend very pleasant time here. Me as all of us we are looking for the renovation, hopefully will be soon. I am really happy that our beds were comfortable and that we met your expectations in this matter. I do hope that you will consider to visit us again and give us the opportunity to make your next stay truly Magnifique! Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

A/C bruillant

Customer review rating 4.4/5

Didier Couples - 08/12/2019 Confirmed reviews ALL

Very noisy air conditionning totally fixed with command buttons out of order

Dear Mr. T., Thank you for sharing your feedback to us. I am very sorry to hear that your stay did not meet your expectations. Regarding the room, I asked our technician to check the AC why the fan is working loud. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We are doing our best you to feel good and comfortable in our hotel - especially we take special care because of your Silver status. I hope to see you again soon, please let me know if you would need anythng for you future stay. I hope you will give us the opportunity to better serve you in near future. Best Regards, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

Best hotel in wroclaw

TripAdvisor rating 4.5/5

Pasquale D Business - 08/12/2019 TripAdvisor review

Position is key for business trips. They will welcome you as back to family. Rooms are clean and very efficient. Breakfast has the international flavor and the attention to the guesses is top level. Very suggested

Sofitel the best !

Customer review rating 4.4/5

Axel Business - 07/12/2019 Confirmed reviews ALL

Topp class service and cleanliness and all up to date.

Dear Mr. H., I appreciate very much your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are doing our best you to feel good and comfortable in our hotel - especially we take special care because of your Silver status. I would like to ask you whether is anything what I / we can do for you for your next visit? Maybe you have favorite fruits or drinks which we can place in the room? Or maybe you have interests in some fields, which we can dig deeper and make a surprise for you? I hope to see you again soon, please let me know if you would need anythng for you future stay. Best regards, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town
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