铂尔曼伦敦圣潘克拉斯酒店(原诺富特酒店) 4 星

客户意见评级 4.5/5 20,792 评论

安心悦界(ALLSAFE)认可酒店

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酒店其他优惠

  • 与国王十字圣潘克拉斯和尤斯顿车站隔邻而居

  • 提供会议商务休闲区,整个酒店均覆盖免费无线网络

  • 现代客房和 13 间残疾人专用客房

  • 多功能厅提供租赁,适合举办特别活动

  • Advantage 5

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

铂尔曼伦敦圣潘克拉斯酒店(原诺富特酒店)

100 - 110 Euston Road
NW1 2AJ 伦敦
英国

电话: +442076669000

传真: (+44)20/76669025

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • BUS :  10,30,73,205,390 British Library

  • CIRCLE LINE :  CIRCLE LINE KING'S CROSS

  • HAMMERSMITH LINE :  HAMMERSMITH LINE KING'S CROSS

  • METROPOLITAN LINE :  METROPOLITAN LIN KING'S CROSS

  • NORTHERN LINE :  NORTHERN LINE KING'S CROSS

  • NORTHERN LINES :  NORTHERN LINE EUSTON

  • PICCADILLY LINE :  PICCADILLY LINE KING'S CROSS

  • VICTORIA-/NORTHERN LINE :  VICTORIA LINE EUSTON

  • VICTORIA-/NORTHERN LINES :  VICTORIA LINE KING'S CROSS

  • 乘飞机

    伦敦城市机场 达到 12公里 / 7.46 英里

  • 乘飞机

    卢顿机场 达到 55公里 / 34.18 英里

  • 乘飞机

    希思罗机场 达到 26公里 / 16.16 英里

  • 乘飞机

    斯坦斯德机场 达到 56公里 / 34.8 英里

  • 乘飞机

    盖特威克机场 达到 56公里 / 34.8 英里

  • 乘汽车

    A40 高速公路出口 达到 1公里 / 0.62 英里

  • 乘火车

    EUSTON(车站名) 达到 0.5公里 / 0.31 英里

  • 乘火车

    KING S CROSS 达到 0.2公里 / 0.12 英里

  • 乘火车

    维多利亚站 达到 5.6公里 / 3.48 英里

GPS :51.52851, -0.127689

酒店服务

GA KingsX

GA KingsX combines both glamour culture and the contemporary modern era mixed with London's vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
餐饮服务
  • 1 餐厅
  • 1 酒吧
  • 早餐
    • 点菜早餐
    • 客房服务
  • 客房服务
    • 冷餐
    • 热菜
会议/活动
  • 17 会议室
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 312 间客房
    • 13 间残疾人士客房
    • 30 间家庭客房
    • 48 间相通客房
    • 312 间禁烟客房
    • 16 多个楼层
  • 酒店使用的语言
  • 休息室
    • 等候区或休闲区
  • 洗衣/代客泊车服务
    • 干洗/熨衣
  • 无限网络
    • 公共区域提供无线网络
    • 高速无线网络
    • 酒店提供无线网络
    • 高速网络
  • 针对行动不便人士提供的设施
  • 100% 无烟酒店
  • 电梯直达所有楼层
  • 入住/退房设施
    • 延迟退房
    • 快捷退房
    • 快捷入住
  • 行李寄存
    • 行李寄存
  • 行李员
    • 行李员
  • 提供办公桌设施
    • 桌面插头和转换插座
    • 雨伞
  • 熨斗
    • 接待处提供熨斗
护理
  • FIT Lounge
    • 酒店内
    • 桑拿房 当前不可用

我们的客房

房型多多,包括经典房和豪华房,还可升级至可欣赏伦敦全景的豪华套房,这里能以最高标准满足您的每一个需求。您可在我们传奇般舒适的床榻上安眠,在我们激发活力的淋浴间中焕发全身光彩。

您的会议和活动

我们的会议室

  • 会议室数量:18

  • 最大面积:552 平方米

  • 最大容量:446 个人

  • 最大宴会容量:220 个人

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铂尔曼伦敦圣潘克拉斯酒店(原诺富特酒店) 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

20,792 评论

TripAdvisor 评级 4.5/5

5,712 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Stay Jan Konstanty 10-12 October

Tripadvisor 评级 4.0/5

Herkules561 15/10/2021 经 TripAdvisor 认证的评论

Place automatic hand hygiene dispenser. Plastic green and plants in the outdoor area: just remove it … Breakfast menu very good, i.p. Gluten free selection. Very good tea time service. Food quality good. Staff friendly and approachable. Breakfast bags well done, but do ask what should be IN the bag, i.e. just put a nice sandwich instead of glass bottles and lots of plastic and fluid … as one could not take through customs-security and London City airport. Room was the weak spot, the bed substandard for an Accor Pullman.

Dear @Herkules561, First and foremost, thank you very much for sharing with us your feedback about your most recent stay at our property. I can assure you that your comments are very much taken into consideration, as we consider guests' feedback our primary source of inspiration when it comes to improvement. On a positive side, I am happy to read that you have found our team helpful and enjoyed our breakfast, however on the other hand, I have noted down your feedback about the breakfast bag service. I truly hope that this experience has not spoilt your overall image of the hotel and I would love to be able to welcome you back in the future. Do not hesitate to reach me out to at H5309-QM@accor.com should you need further assistance. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

Best stay ever

Tripadvisor 评级 5.0/5

foresto00 13/10/2021 经 TripAdvisor 认证的评论

Pullman St Pancras has allowed us to have a fantastic Birthday Week end Thanks a lot to the employees for their kindness , like in a real cocoon The breakfast was really good , typically British on one hand and healthy (with a delicious kiwi smoothie) on the other hand The bed was so confortable,

Dear @foresto00, Thank you for taking the time to leave a feedback of your recent stay with us. It was such a pleasure to read and we are delighted you enjoyed every second of your time with us. Your comments about the level of service you consistently received are just wonderful, and I will be sure to share them with colleagues across the hotel. I am so pleased you made the most of your stay and were able to enjoy our breakfast buffet. We look forward to having the opportunity to welcome you back again in the not too distant future! Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

Lovely to be welcomed back

Tripadvisor 评级 5.0/5

matthewstr0h Business - 08/10/2021 经 TripAdvisor 认证的评论

With the change in the world of work back in March 2020, this was my first trip to the hotel in over 18 months. To be welcomed back so warmly by many of the same staff was wonderful. A great hotel with a lovely team. It was also nice to see the developments of the bar/restaurant and reception areas.

Dear @matthewstr0h, Thank you for taking the time to post such a great review. Your compliments of the staff and how well they looked after you throughout your stay are wonderful and greatly appreciated. It will be my pleasure to share your kind words with all those colleagues who helped to create for you some lasting, happy memories of your time at Pullman St. Pancras. I do hope you will have another opportunity to come back and see us again in the future, when you will find another warm welcome. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

Short break to London

Tripadvisor 评级 5.0/5

Mary C 27/09/2021 经 TripAdvisor 认证的评论

I would highly recommend the Pullman Hotel, I have been here several times before and have never been disappointed. The hotel and rooms with views are lovely. The staff very friendly and the breakfast superb.

Dear @Mary C, Thank you very much for your nice review about our property. I am very happy to see that you were made feel welcome by our Team and I will be gladly sharing your feedback with everyone. Having breakfast included is always a treat and I am glad you have enjoyed our rich selection of items. We look forward to welcoming you back in the not too distant future! Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

very good

Tripadvisor 评级 5.0/5

tonyh112 18/09/2021 经 TripAdvisor 认证的评论

we had a lovely room and a lovely weekend stay staff are so very nice and friendly could not have been more helpful. We eat in the restaurant 2 nights the fillet steak was cooked to perfection on the first night. The lamb I feel is way over priced. But overall an enjoyable stay and would definitely go back

Dear @tonyh112, It is fantastic to read your feedback on the service you received, as well as the meal you had in our GA Bar & Restaurant and I wish to thank you for your amazing compliments of the team; Thank you for sharing your experience in such a positive way and I hope you will have another opportunity, in the near future, to come back and see us again. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

Wonderful to be back at the Pullman

Tripadvisor 评级 5.0/5

Helen P 16/09/2021 经 TripAdvisor 认证的评论

I stayed at the Pullman St Pancras often before the coronavirus pandemic, so it was wonderful to come back and find everything in place as usual, with a few extra precautions. The staff are super friendly and helpful as always, the breakfast is just as good (perhaps one or two less options, but still very generous), rooms still very comfortable.

Dear @Helen P, Thank you for your kind words and compliments about the staff, as well as the breakfast. We greatly appreciate your loyalty to us and hope to have the pleasure of welcoming you both again to Pullman St. Pancras in the not too distant future. If we can be of any assistance to you in the meantime, please let us know. Best Regards, Alfio Scuderi Quality & Guest Experience Manager

Overnight

Tripadvisor 评级 5.0/5

sandragratrick 16/09/2021 经 TripAdvisor 认证的评论

Enjoyed our overnight stay. Excellent service, friendly staff. We were made to feel very welcome. Would definitely recommend and stay there again when visiting London. Very convenient for the stations.

Dear @sandragratrick, Thank you very much for your nice review about our property. I am very happy to read that our team made you feel very welcome, I will be gladly sharing your feedback with everyone. We look forward to welcoming you back in the not too distant future! Warm Regards, Alfio Scuderi Quality & Guest Experience Manager

Ideal location for Euston and Kings cross stations and for sight seeing.

Tripadvisor 评级 4.0/5

BobandMaggie60 13/09/2021 经 TripAdvisor 认证的评论

Booked a classic twin for a 2 night visit to London with a friend. Quiet clean room overlooking the main road on floor 8. Shower room small but modern and clean . Plenty hanging space and safe provided. Staff all very friendly and efficient. Large bar area available. Did not have breakfast or eat at hotel.

Dear @BobandMaggie60, Thank you so much for sharing a feedback about your recent stay with us. It's great to know you found our rooms modern, clean and big enough for your needs as well as our team very friendly. We look forward to welcoming you back soon for another stay at least as good as this one and hope you will have the opportunity to try our GA Bar & Restaurant! Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

Great stay

Tripadvisor 评级 5.0/5

Grandparadiso 11/09/2021 经 TripAdvisor 认证的评论

Great location with easy access to Kings Cross/ St Pancras/ Easton. Friendly, first class service and willing to go the extra mile. We were happy to revisit this location, which was a favorite of ours pre- pandemic lockdown and it lived up to expectations.

Dear @Grandparadiso, Thank you for sharing a feedback on your last stay with us. I am very happy to read you chose Pullman St. Pancras once again and that we did not disappoint, providing an attentive and personal service - I will share your kind words with our Team who will certainly appreciate them. It was our pleasure to have you with us and we look forward to welcoming you again soon! Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

London Pullman

Tripadvisor 评级 4.0/5

tfoster2021 11/09/2021 经 TripAdvisor 认证的评论

Only down was the bad music played too loudly in dining room at night. Lack of laundry service was a problem, though due to covid. Many of staff recognized us, was home from home, will go there again.

Dear @tfoster2021, We greatly appreciate your feedback on your latest stay with us. Thank you for the heartfelt compliments of the team, who helped to settle you in and provide an experience you will long remember. It will be my pleasure to share your kind compliments with them! Thank you again for sharing your experience and we very much look forward to warmly welcoming you again soon. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

Pullman London St Pancras - perfect place to stay.

Tripadvisor 评级 5.0/5

wispa25 09/09/2021 经 TripAdvisor 认证的评论

We always choose the Pullman London St Pancras when we visit London. Perfectly situated between Euston and Kings Cross stations and undergrounds. We can fall straight off the train into our hotel. The hotel has a wonderful vibe. Staff are always so pleased to see us. Rooms are great. Cocktails in the bar each night add to the experience. Definitely worth a stay. We’ll be heading back there soon.

Dear @wispa25, Thank you for taking the time to share a review on your recent stay with us. We greatly value and appreciate your positive feedback and it will be my pleasure to share your kind compliments with our team. Your experience will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Pullman St. Pancras in the near future. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

Great hotel in good location

Tripadvisor 评级 5.0/5

Z8337GCkevink 07/09/2021 经 TripAdvisor 认证的评论

Great hotel in great location for the train stations ,very handy for Euston spacious clean rooms, comfortable bed, , and very nice bar , we did not eat at the hotel so cannot comment on the food , staff very professional and helpful at reception

Dear @Z8337GCkevink, Thank you very much for your nice feedback. I am delighted to read that your stay has gone perfectly well and that you have enjoyed our spacious rooms, as well as our location and bar. I will be very happy to share your nice words with our Team who I know will be very proud. We look forward to welcoming you back in the near future! Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

Modern & Convenient

Tripadvisor 评级 5.0/5

carowood2021 05/09/2021 经 TripAdvisor 认证的评论

Thoroughly enjoyed my stay here. Room spacious with good facilities. Modern and very clean hotel. Dinner very good meal. Very convenient to Kings Cross station and tubes. As retired female travelling alone felt safe and courteously looked after. Will definitely use again when on next trip to London.

Dear @carowood2021, Thank you very much for taking the time to write such a lovely review about our hotel. I am delighted to read that you have enjoyed your stay with us and that you felt well looked after by our Team, I will be gladly sharing your kind feedback with everyone. We look forward to welcoming you back soon! Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

Excellent Hotel

Tripadvisor 评级 5.0/5

veetait1906 02/09/2021 经 TripAdvisor 认证的评论

Very polite friendly staff ,ideal accomodation for our needs the room layout allowed my ten year old grand daughter to have her own space, great variety and selection of foods for breakfast. Also a mention to the the doormen who were very courteous We would recommended this hotel to our friends and family

Dear @veetait1906, We very much appreciate your comments regarding your stay at Pullman London St Pancras. We are delighted to read that you had an excellent stay and enjoyed the room layout, as well as the breakfast buffet. I will also share your kind comment with our doorman as It is always encouraging to learn that guests are satisfied with the great customer service we strive for every day. Thank you for your kind feedback and we hope to see you again soon for another amazing stay with us! Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

Good Stay

Tripadvisor 评级 5.0/5

i82Cmplain Business - 23/08/2021 经 TripAdvisor 认证的评论

The hotel is in a brilliant location in London, close to 3 mainline train stations, as well as the tube and buses. The room was spacious and functional. Also quiet. The shower was amazing. Everything was clean. The drink in the bar was good. The staff at the hotel are very helpful and friendly, made the stay very pleasant.

Dear @i82Cmplain, Thank you for sharing your kind words about Pullman London St Pancras. It is always very rewarding to know that we are able to deliver a consistently great experience to our guests. Thank you in particular for your comments about our Team which are the best reward we can get. The team and I look forward to welcoming you back again very soon! Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

Very cool but some fundamental flaws

Tripadvisor 评级 4.0/5

RTLindsay Business - 23/08/2021 经 TripAdvisor 认证的评论

Lovely staff, fantastic views from floor 15, bed super comfy but no room service due to covid unless we asked so ran out of essentials (5 night stay). For the price we paid, would love decent coffee :) Take care on smooth marble shower plate - request bathmat if unsteady on feet (suggest to hotel manager, the marble should be etched). Phone in room didn't work so had to go down to reception or call main hotel from outside to order room service. Food came with allergens not specified when I called (cashews - I had notified of peanut allergy) so take care when ordering. Main reason for booking this hotel was to work, but the 'Mac Suite', which was the big selling point, is running a proprietary hotel system so is next to useless. Someone should just put these macs on the latest Safari and Chrome browsers??! Best advice, don't leave your laptop at home!

Dear @RTLindsay,, Thank you for choosing to stay at Pullman London St Pancras and for taking the time to share your experience with us. It is great to know that you were satisfied with our team and the room you stayed in, I am however sorry to read about the issues you encountered such as the phone not working and the allergens not specified on your room service order. Please know that we are investigating the highlighted issues with our Maintenance and Food & Beverage team and will take appropriate action to prevent future occurrence. In regards to the room not being serviced on a daily basis, our Housekeeping team would not be able to access your room unless requested, as you mentioned, for your and their safety as per ALLSafe guidelines and procedures. We look forward to going back to our usual service as soon as we can! Our Connectivity Lounge, however, is a service we provide our guests with to carry out simple and basic actions, such as printing off boarding passes. Please know that it is was not made and/or designed for business usage and we do not recommend it either for security purposes. We appreciate the time you took to share your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

Short Stay London

Tripadvisor 评级 4.0/5

simondC593JU 21/08/2021 经 TripAdvisor 认证的评论

Stayed for a couple of nights and warm greeting from Paulo at the front door which set the expectations and experience of the hotel to continue to be a great one, reception check in a very easy process and breakfast experience excellent. Another fantastic stay here and plenty more to come when I’m in London again for sure

Dear @simondC593JU Thank you so much for taking the time to share your thoughts on your latest stay with us. It is great to know that our team, and Paulo in particular, helped make this stay extra special for you! Thank you again for these compliments, we look forward to having you back! Kind regards, Alfio Scuderi Quality & Guest Experience Manager

Lovely stay in London

Tripadvisor 评级 5.0/5

Andysyme1971 02/08/2021 经 TripAdvisor 认证的评论

Had a lovely stay in this hotel, great room close to Kings Cross and St Pancras stations. Lovely attentive staff especially the Night Doorman who was very good natured and chatty to us. Very nicely decorated in all areas of the hotel. We managed to book this hotel on a very good room rate and if we could get this deal again we wouldn’t hesitate to stay here again.

Dear @Andysyme1971, Thank you for taking the time to provide such a positive feedback. We are pleased to hear that you had a wonderful experience at our hotel. Rest assured I will pass your delightful comments to our Doorman and the rest of the team. Here at Pullman St. Pancras we strive to provide the highest standards of service. Looking forward to welcoming you back. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

非常好,服务非常到位

客户意见评级 5.0/5

Fengyangfan 朋友住宿 - 23/05/2021 所有已确认评论

前台和大堂的服务人员非常热情,我非常愿意再来这里住

excelent in all ways

Tripadvisor 评级 5.0/5

George-T-Hull Business - 23/01/2021 经 TripAdvisor 认证的评论

Very very helpful, even in these difficult times. Sensible and knowledgeable of what the client needs. However, I do not know why I have to give 200 characters if I've said what I wanted. Very poor on your side

Dear George, Thank you for taking the time to share your experience at Pullman London St Pancras. It is great to know we were able to provide you with all the help you needed while staying with us. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Kind regards, Natalie Bristow Operations Manager

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