Pullman London St Pancras 4 stars

Customer review rating (ALL Rating) 4.5/5 3,880 reviews

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ALLSAFE approved hotel

Hotel extras

  • A few moments away from King's Cross, St. Pancras (Eurostar) and Euston Station

  • Award-winning GA KingsX Bar & Restaurant. Vibrant and stylish.

  • Modern guest rooms and 13 disabled accessible rooms

  • 17 flexible state-of-the-art event spaces to cater for all needs

  • Gym Facilities open 24/7 and Sauna from 6:00am to 11:00pm

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Pullman London St Pancras

100 - 110 Euston Road
United Kingdom

GPS:51.52851, -0.127689

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GA KingsX

GA KingsX combines both glamour culture and the contemporary modern era mixed with London's vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,880 reviews

TripAdvisor Rating  4.5/5  5,973 reviews

Certificate of excellence 2023

Classy, comfortable, and conveniently located

TripAdvisor rating 5.0/5

madisonvp TripAdvisor review

Our stay at the Pullman was so amazing! The room was spacious, comfortable, and up-scale. The staff were all super nice, from the porter who helped us with our luggage and gave us recommendations for the area to the breakfast attendants who served us with smiles and well wishes for the day. Speaking of breakfast (which wasn't included for our stay), it was a bit on the pricey side, but did not disappoint in scale. There were so many options and everything was delicious! We definitely got our money's worth. Another huge plus to the Pullman is the stellar location. It was incredibly easy and convenient to walk just five minutes to King's Cross station, where we could get nearly anywhere on the Tube in about 20 minutes or less. There were also a ton of great food locations in the area for all tastes and price ranges, and even a few grocery/convenience stores just a 10-15 minute walk away. Being able to quickly walk to the British Library and the British Museum was also great; my husband and I loved strolling through the neighborhood and always felt safe, even at night. Overall, would highly recommend! The only thing we didn't like about the room was the shower design, but that's hardly unique to the Pullman. It was one of those "half a pane of glass with no door" showers that have become so popular at hotels, and which make an absolute mess no matter how careful you are not to splash. Our bathroom floor was soaked after every shower, so just be prepared to wipe down the floors or tread carefully until it dries.

Dear @madisonvp, Thank you so much for taking the time to share your fantastic experience at Pullman London! I am thrilled to read that you found the room spacious, comfortable, and up-scale, and that our staff made your stay enjoyable with their helpful recommendations and warm service. I appreciate your feedback on the breakfast, and I am delighted that you found it worth the price with its delicious options. It's great to know that our central location made it convenient for you to explore the area and easily access transportation. Thank you once again for choosing Pullman, and we look forward to welcoming you back in the future! Best Regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

My favourite hotel for staying in London

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Perfect as always!

Dear Ian, Thank you for your loyalty and kind words! I am thrilled to know we are your favorite hotel in London, and that your stay was perfect, as always. We look forward to welcoming you back on your next visit. Best regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Well located BUT main drop place is odd

Customer review rating 3.5/5

Dr O. S. Couples - Confirmed reviews ALL

Taxi drivers refuse to make left turn from Euston road to drop at main entrance. Hotel must do something about it ie ask council put a sign near traffic lights that left turn is allowed for Taxi & Uber to drop passengers at Hotel main entrance.

Convenient location and good service in restaurant

Customer review rating 3.5/5

Matthew A. Business - Confirmed reviews ALL

Room was nice and clean but air conditioning system fan was loud.

Dear Matthew, Thank you for choosing to stay at Pullman London St Pancras and for taking the time to share your experience with us. I am pleased you enjoyed our convenient location and restaurant service. Apologies for the inconvenience with the air cooling in the room. I will address this promptly with our maintenance team. I appreciate your understanding and look forward to welcoming you again. All the best, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Great location, one or two niggles

Customer review rating 3.5/5

Lewis M. Couples - Confirmed reviews ALL

Used suite upgrade vouchers which gave us a great room (I think given the state of repair of it paying full price might have made me less happy). There's some lack of clarity when you book an early checkin and are prepared to pay for it that's still subject to availability not guaranteed but I was grateful the staff sorted me out a room in the meantime after an overnight flight. The gym is great. The bed is OK but not Sofitel level of comfy. Unfortunately I was overcharged on checkout and wasn't send my folio invoice by email and am still in the process of getting that sorted out. Decent room (made better value with Accor privileges), some organisational issues. Great location.

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Other web-users rate our hotel

  • 1,716 reviews 9.7/10 Location
  • 2,514 reviews 7.6/10 Room
  • 2,516 reviews 8.8/10 Service
  • 43 reviews 6.6/10 WiFi
  • 1,210 reviews 8.8/10 Breakfast
  • 781 reviews 7.8/10 Food
  • 681 reviews 7.7/10 Amenities
  • 657 reviews 7.8/10 Cleanliness

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