Novotel Queenstown Lakeside 4 stars

Customer review rating (ALL Rating) 4.3/5 4,271 reviews

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Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with pay-movies

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
New Zealand

GPS:-45.033729, 168.661759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,271 reviews

TripAdvisor Rating  4.0/5  3,966 reviews

Certificate of excellence 2023

well located, friendly staff

Customer review rating 4.5/5

David R. Couples - Confirmed reviews ALL

final stop of our 3 week holiday very enjoyable

Location is key.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

We stayed at Novotel Queenstown for 2 days. Location is great. Check in and Check out was easy and flexible. Car parking was good. Overall we liked our stay.

Great location and friendly service

Customer review rating 5.0/5

Scorr Solo - Confirmed reviews ALL

Very nice hotel and well located

Very helpful staff, room was a bit in need of renovation but hotel location was good.

Customer review rating 4.0/5

William Couples - Confirmed reviews ALL

We enjoyed our stay & especially your staff.

Dear William, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be very helpful during your stay. Your kind words about Luci are greatly appreciated, and we'll be sure to pass along your compliments to her. We also appreciate your comments regarding the room. While we strive to maintain high standards throughout our hotel, we understand that some areas may be in need of renovation. Rest assured, your feedback will be shared with our management team for further review and consideration. Despite the room's condition, we're glad to hear that you enjoyed your overall stay and found our hotel's location to be convenient. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience. If there's anything else we can assist you with, please don't hesitate to let us know. Warm Regards, Carly Gilmore Guest Relations Manager

Best central location in Queenstown

TripAdvisor rating 5.0/5

urbanite88 TripAdvisor review

I had a very nice one night stay at Novotel Queenstown to see the beautiful autumn colours. I appreciated the upgrade to lake front room on the 4th floor as I’m accor gold. The room was very adequate, not brand spanking new but it had everything I needed and was very clean. The bed was comfy with nice cotton bedlinen and I slept well. The aircon control was a little fiddly to use, I found. I liked the opening windows though. The hotel has the best central location in Queenstown as it’s in the middle of the CBD. The room rates reflect this, (although I used my accorplus night voucher for this stay). Queenstown is not a cheap town to stay, so I feel for the room rates offered it’s probably a fair deal for such a good location. The lake view from my room was somewhat obscured by council trees (which the hotel can’t do anything about) but you can step straight out of the hotel to that glorious promenade on the Queenstown lakefront. It’s just gorgeous at dusk. I think I’d try and get a ground or first floor lakefront room next time. I liked being able to go for a stroll and then go back to my room. There’s no free parking, being in the CBD. I elected to get the valet parking for $28 which was very efficient. I would return to this property again if the rate was right. I loved the central location, you can’t beat it. I prefer this over walking up a hill to get back to my hotel room in Queenstown!! NB I had fish and chips at the food truck, Eriks, opposite the Novotel entrance. I wouldn’t recommend that place. A bit subpar and expensive.

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Other web-users rate our hotel

  • 2,309 reviews 9.4/10 Location
  • 2,339 reviews 5.9/10 Room
  • 2,321 reviews 8.7/10 Service
  • 30 reviews 5.9/10 WiFi
  • 878 reviews 5.3/10 Comfort
  • 725 reviews 5.9/10 Cleanliness
  • 623 reviews 7.5/10 Breakfast
  • 617 reviews 4.7/10 Amenities

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