Novotel Queenstown Lakeside

Novotel Queenstown Lakeside 4 stars

Customer review rating (ALL Rating) 4.5/5 4,706 reviews

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Hotel extras

  • Certified ALLSAFE

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with pay-movies

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
New Zealand

GPS:-45.033729, 168.661759

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,706 reviews

TripAdvisor Rating  4.0/5  3,898 reviews

Fantastic location

Customer review rating 4.0/5

Gary Friends - Confirmed reviews ALL

Comfortable hotel in a great location. Friendly staff. Unfortunately due to illness the restaurant wasn’t available. Breakfast was very good, however almost every component in bain maries were cold. Not enjoyable!

Dear Gary, Thank you for taking the time to share your feedback. Its great to read that you had a wonderful stay with us. It is disappointing to read about your breakfast experience and I do apologise for this, and have passed this over to our Food and Beverage Manager. We hope to welcome you back to the Novotel Lakeside in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Well located

Customer review rating 4.5/5

Edwina Families - Confirmed reviews ALL

Great located and price, lovely staff - very attentive. Fantastic service with holding our bags after check out until we actually had to leave for our flight

Dear Edwina, Thank you for taking the time to share your feedback. Its great to read that you had a wonderful stay with us and our friendly team made sure that you were well looked after. We hope to welcome you back to the Novotel Lakeside in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Extremely well located. We were able to walk to the main Queenstown shopping center.

Customer review rating 5.0/5

Alison N. Couples - Confirmed reviews ALL

The staff at reception couldn't have been more helpful. Answered all our questions happily and politely as well as being very efficient at arranging our valet overnight parking.

Dear Alison, We very much appreciate your comments regarding your stay at the Novotel Lakeside I am delighted to read that you had a wonderful stay with us and our friendly team made sure that you were well looked after. Thank you for taking the time to share your feedback and we hope to welcome you back to the Novotel Lakeside in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Staff were exceptional!

Customer review rating 5.0/5

Pete S. Families - Confirmed reviews ALL

Everything worked well and the staff were very helpful and went the extra mile in supporting our children Eva and Hunter for their Ice Figure Skating competition.

Dear Pete, Thank you for taking the time to share your feedback. Its great to read that you had a wonderful stay with us and our friendly team made sure that you were well looked after. We hope to welcome you back to the Novotel Lakeside in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Good stay well located

Customer review rating 4.5/5

Helen S. Business - Confirmed reviews ALL

Great easy place to stay staff helpful

Dear Helen, Thank you for taking the time to share your feedback. Its great to read that you had wonderful stay with us and we hope to welcome you back to the Novotel Lakeside in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,146 reviews 9.1/10 Location
  • 2,139 reviews 6.5/10 Room
  • 2,458 reviews 9.1/10 Service
  • 21 reviews 7.8/10 WiFi
  • 817 reviews 5.9/10 Comfort
  • 630 reviews 7/10 Cleanliness
  • 523 reviews 8/10 Breakfast
  • 467 reviews 4.3/10 Vibe

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