Novotel Queenstown Lakeside 4 stars

Customer review rating (ALL Rating) 4.2/5 2,888 reviews

Novotel Queenstown Lakeside - Image 1
Novotel Queenstown Lakeside - Image 2
Novotel Queenstown Lakeside - Image 3
Novotel Queenstown Lakeside - Image 4

Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with streaming

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
New Zealand

GPS:-45.033729, 168.661759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden. Breakfast from 6am and dinner from 5pm daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,888 reviews

Customer review rating 5.0/5

Helen B. Couples - Confirmed reviews ALL

Always enjoy staying at the Novotel. Great views & comfortable rooms. Amazing staff who provide great service.

Dear Helen, Thank you for taking the time to share your wonderful feedback following your stay at Novotel Queenstown Lakeside. We are delighted to hear that you continue to enjoy staying with us and that our location, beautiful views, and comfortable rooms contributed to another enjoyable visit. Your kind words about our team are especially appreciated. Providing exceptional service is something we take great pride in, and it is always rewarding to know that our staff helped make your stay memorable. Thank you once again for your continued support. We look forward to welcoming you back to Novotel Queenstown Lakeside again soon. Kind regards, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Customer review rating 5.0/5

Shyam K. G. Families - Confirmed reviews ALL

Excellent

Dear Shyam, Thank you for taking the time to share your feedback following your stay at Novotel Queenstown Lakeside. We are delighted to see your excellent rating and are pleased to know that you had an enjoyable experience with us. Thank you for choosing to stay at Novotel Queenstown Lakeside. We truly appreciate your support and look forward to welcoming you back again in the near future. Kind regards, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Customer review rating 5.0/5

Laura L. Couples - Confirmed reviews ALL

We had 5 nights stay here in a lakeside room.I totally loved this room with the beautiful views over Lake Wakatipu. We had breakfast every day which was great and there’s lots of choices. There is a bar and lounge area looking down to the lake. The cocktails were delicious and there is a happy hour. You can just walk out the hotel into the centre of Queenstown. I would throughly recommend staying in this hotel.

Dear Laura, Thank you for taking the time to share such a wonderful review following your stay at Novotel Queenstown Lakeside. We are delighted to hear that you thoroughly enjoyed your five-night stay with us. It is fantastic to know that your lakeside room and the beautiful views of Lake Wakatipu made your experience so memorable. We are also pleased that you enjoyed our daily breakfast offerings, as well as the bar and lounge area overlooking the lake. It's great to hear that you were able to make the most of our happy hour and cocktails during your stay. Thank you for your kind recommendation. We truly appreciate your support and look forward to welcoming you back to Novotel Queenstown Lakeside for another memorable stay. Kind regards, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Customer review rating 5.0/5

Jason H. Families - Confirmed reviews ALL

Very clean apartment and good customer service.

Dear Jason Thank you for your wonderful review. We are delighted to hear you enjoyed our perfect location and found your apartment very clean. It is also great to know you received good customer service from our team during your stay. We hope to welcome you back again soon. Kind regards, Tristan Shepherd Guest Relations Team Novotel Queenstown Lakeside.

Customer review rating 3.5/5

Raelene T. Friends - Confirmed reviews ALL

Staff were very friendly and location is great. Room was clean and warm. But TV didn’t work and despite requests wasn’t changed. Would be nice to have had some bottled water or drinks in fridge and some biscuits or snacks available in room, even if they had to be purchased. A wrapped soap bar would also have been nice rather than or in addition to the soap dispenser.

Dear Raelene Thank you for your review. We are pleased to hear you enjoyed our great location and found the room clean and warm. It is also lovely to know our team made a positive impression with their friendly service. At the same time, we are sorry that the television issue was not resolved during your stay. We also appreciate your feedback regarding in-room amenities. As part of our sustainability initiatives, we do not provide bottled water, and Queenstown's tap water is safe to drink and of excellent quality this is the same for the soap bar as we have moved to a reusable product and away from the single use style. Thank you again for taking the time to share your experience. Kind regards, Tristan Shepherd Guest Relations Team Novotel Queenstown Lakeside.

Other web-users rate our hotel

  • 1,961 reviews 9.1/10 Location
  • 1,868 reviews 5.7/10 Room
  • 1,785 reviews 8.2/10 Service
  • 24 reviews 4.5/10 WiFi
  • 735 reviews 5.1/10 Comfort
  • 576 reviews 3.4/10 Vibe
  • 515 reviews 5.8/10 Cleanliness
  • 511 reviews 8.4/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Queenstown