Novotel Queenstown Lakeside Hotel 4 stars

Customer review rating 4.4/5 13,970 reviews
Novotel Queenstown Lakeside
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+ 28 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Lakeside central location

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with pay-movies

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • QUEENSTOWN AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Bicycles rental (Nearby)
  • Skiing
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300
queenstown
new zealand

Tel: +6434427750

Fax: (+64)3/4427469

Contact email

Check-in from 14h00

Check out up to 11h00

  • QUEENSTOWN CITY CENTER :  AIRPORT TO CITY

  • By plane

    QUEENSTOWN AIRPORT At 10km / 6.21 miles - Shuttle paying

  • By helicopter

    SKYLINE GONDOLA At 2km / 1.24 miles

  • By car

    STATE HIGHWAY 6 At 1km / 0.62 miles

GPS :-45.033729, 168.661759

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with Two Double Beds

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Accessible room

Standard room with One Queen Bed and Special Access Bathroom

  • Max. number of persons: 2
  • Area: From 26
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Accessible room

Standard Room with one Kingsize Bed

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with Two Double Beds, Alpine view

  • Max. number of persons: 4
  • Area: From 26
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with One King Bed, Alpine view

  • Max. number of persons: 2
  • Area: From 26
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Lakeside Room with Two Double Beds

  • Max. number of persons: 4
  • Area: From 26
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Lakeside Room with one Kingsize Bed

  • Max. number of persons: 2
  • Area: From 26
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

One Bedroom Lakeside Apartment

  • Max. number of persons: 2
  • Area: From 52
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

ELEMENTS

Type of cuisine: International

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ELEMENTS LOUNGE

Photo non contractuelle / Strictly non binding

With a relaxed and spacious setting, views of the town, lake and rose garden with ample natural light during the day Elements Lounge is the perfect spot for coffee, lunch or sunset cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 60

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 25 people

Find out more

Our guest reviews for
Novotel Queenstown Lakeside

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

13,970 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,760 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great room and service

Customer review rating 4.4/5

Murray D. Solo - 18/03/2020 Confirmed reviews ALL

Only 1 night but very nice stay

Dear Murray, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Perfect Location

Customer review rating 4.4/5

Ali S. Friends - 18/03/2020 Confirmed reviews ALL

Wonderful upgrade to a lake front room, very comfortable beds. Reception staff extremely accommodating and helpful

Dear Alison, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Good Location- Nice Rooms

Customer review rating 4.4/5

Martin Solo - 18/03/2020 Confirmed reviews ALL

One night stay. Great Location in Heart of Queenstown. Walk to everything. Good size clean and tidy room with balcony

Dear Martin, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Well located

Customer review rating 4.4/5

Anonymous Solo - 17/03/2020 Confirmed reviews ALL

Comfortable, clean & spacious

Dear Gayle, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Good stay

Customer review rating 4.4/5

Bruce B. Friends - 17/03/2020 Confirmed reviews ALL

The location was great and the hotel was good.

Dear Bruce, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

great location

Customer review rating 4.4/5

Murray B. Friends - 17/03/2020 Confirmed reviews ALL

great week end of mountain bike riding for all

Dear Murray & Teresa, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager
Customer review rating 4.4/5

Ajay K. Couples - 17/03/2020 Confirmed reviews ALL

Beautiful location with well equipped rooms. Staff was courteous and responded to all queries.

Dear Ajay, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Lovely location

Customer review rating 4.4/5

Wendy Families - 17/03/2020 Confirmed reviews ALL

Great stay 3rd stay at the Novotel, super clean with beautifully made beds and the best location in Queenstown -if you want to stay in the town.

Dear Wendy, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Well located

Customer review rating 4.4/5

Fred J. Friends - 16/03/2020 Confirmed reviews ALL

Great breakfast and good room

Dear Fred, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Excellent reception

Customer review rating 4.4/5

George Couples - 16/03/2020 Confirmed reviews ALL

As expected

Dear George, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Great short stay

Customer review rating 4.4/5

Sfernandes Families - 16/03/2020 Confirmed reviews ALL

The hotel staff were exceptionally friendly and took pains to make our stay comfortable and enjoyable. The rooms were meticulously clean and fresh.

Dear Susanne , Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Great location, so close to everything Queenstown has to offer..staggering distance from restaurants and bars...

Customer review rating 4.4/5

Geoff T. Friends - 16/03/2020 Confirmed reviews ALL

Clean & comfortable - all I want - ok so it’s not deluxe but it satisfied my every requirement ... breakfast was brilliant and staff extremely friendly

Dear Geoff, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Well located, clean n great service

Customer review rating 4.4/5

John Solo - 16/03/2020 Confirmed reviews ALL

This hotel is so well located, just minutes walk to the main area restaurants n shops. Room size is great n very clean. Plus the view of the lake from my room, very friendly and helpful staff. I would definitely stay in this hotel again during my next trip to Queenstown.

Dear John, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Convenient location. Great room and service

Customer review rating 4.4/5

Alexander Couples - 16/03/2020 Confirmed reviews ALL

Received free upgrade. Great room. Helpful staff.

Dear Alexander, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Great location good services, great staff

Customer review rating 4.4/5

Anonymous Friends - 16/03/2020 Confirmed reviews ALL

Golf holiday

Dear Ann, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Quick getaway

Customer review rating 4.4/5

Toni G. Couples - 16/03/2020 Confirmed reviews ALL

This was booked as a quick getaway for my husband and I. The room was comfortable, staff were great. We had breakfast and enjoyed welcome drinks

Dear Toni, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! I am sorry to read that you found the mattress uncomfortable this is something i have followed up with our reception team so we can look into this further. I have also passed on your feedback to our Food and Beverage Manager regarding our breakfast buffet. I do welcome any further feedback that you may have. Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager
Customer review rating 4.4/5

Peter S. Couples - 15/03/2020 Confirmed reviews ALL

i HAVE A DISABILITY WHICH MAKES IT VERY DIFFICULT TO GET AROUND. WE WERE VERY HAPPY WITH THE SERVICE WE RECEIVED AND WERE ACCOMODATED FOR OUR NEEDS TO EAT BREAKFAST AT THE HIGH TABLES NEAR THE BAR AREA

Dear Peter, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Most enjoyable except for the noise from the ventilation system in the bathroom

Customer review rating 4.4/5

Anonymous Couples - 15/03/2020 Confirmed reviews ALL

Comfortable room, great service, very handy location. The only downside was the noisy ventilation in the bathroom. It was loud enough to spoil my wife’s sleep and I am partially deaf but still found it quite intrusive. Would happily stay again if not for that.

Dear Jack, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! I am sorry that the ventilation was very loud in the bathroom, i have passed this over to our maintenance team for them to look into. Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Great location.

Customer review rating 4.4/5

Warren G. Couples - 15/03/2020 Confirmed reviews ALL

Thankful for a great place to stay in Queenstown. Enjoyed the views of the lake from our balcony and the central location, close to all of Queenstowns attraction.

Dear Warren, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Well located

Customer review rating 4.4/5

Virginia B. Couples - 15/03/2020 Confirmed reviews ALL

Location, amenities and staff all very good helpful and efficient!

Dear Virginia, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager
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