Novotel Monte Carlo 3 stars

Customer review rating (ALL Rating) 4.5/5 3,477 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 3 minutes' walk from the SNCF train station

  • An ideal spot for discovering Monaco with Place du Casino & Prince’s Palace

  • Restaurant inspired by global Riviera style and weekly brunch

  • Secure, paid public parking (Roqueville Parking Lot Level D)

  • Unheated outdoor swimming pool, open from 9am to 7pm from May to September

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel Monte Carlo

16 Bld Princesse Charlotte
98000 MONACO
Monaco

GPS:43.739239, 7.421961

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Azzurra Kitchen

Welcome to Azzurra Kitchen, for business or private lunches, outdoor meals or a bite with friends. The dishes, prepared with local produce, will make you feel like you're on the Riviera.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,477 reviews

TripAdvisor Rating  4.0/5  2,871 reviews

Great location, very nice hotel

Customer review rating 5.0/5

Tom Couples - Confirmed reviews ALL

Nice hotel in a good location. Clean rooms, good facilities

Great Location

Customer review rating 4.5/5

Angela Families - Confirmed reviews ALL

Professional and courteous staff with great advice. Reasonably priced for a central location walking distance to the station, casino, shopping and sites.

Room too hot

Customer review rating 1.0/5

Barry M. Business - Confirmed reviews ALL

Air conditioning shutoff of for the season, but in a room which has no windows, there is no capability to cool down the room. It was a very hot room.

Very very good experience

Customer review rating 5.0/5

Mike Couples - Confirmed reviews ALL

Easily a 4 star experience

Unprofessional staff, stressful experience.

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

I booked a our stay as a surprise gift for me and my fiance. I have just proposed a on that day and she said yes. I thought novotel will take good care of us. I have shared why I will be going beforehand with the hotel and also chose a junior suite. Upon arrival, nobody knew about my email as they said their systems were down. Then I asked if they could do something nice for the apartment to surprise my fiance, and they said it is a really short notice but they will try and it will cost extra 30. I’m not sure how the short notice was my fault as I informed days before. I was surprised at the charge but it’s okay. Even regular restaurants treated us better and welcomed our news more. Anyways an earlier check in is now not possible due to “last minute” adjustment. When we finally are ready to check in. They first try to charge 100£ on my card and then change it to 250£, they can’t really explain why and say I just should not worry about it, it’s just something to do with the system being down. Anyways we get the keys, we go up. I get my phone ready to record the surprise, our card is for room 925. But I see little decoration on room 923. I had a bad feeling already then. Anyways we open 925, and there are other people inside! Surprise it is, but not a good one. So we go downstair again with our luggage, tell them the issue, and they change our card to 923. We got a sorry, but nothing else. We go up, open the door, the decoration is nice so well done to the person who did it. Drained from waiting and the struggle I try to get a cold drink from the mini fridge but it is not plugged in, so everything inside is lukewarm. So I skip the drink. We go on the balcony the enjoy the view, which is spectacular but the glasses are messy and dirty which really ruins the luxury feel. Then while I’m trying out to see if the heating works, to make sure at night time we will be fine. I can’t get it to work. I call the frontdesk, they say a technician will come. We are waiting for 40minutes and nobody is coming. At this point we are just waiting as we don’t want to go anywhere or start a bath if someone is coming. Finally we end up going down ourselves to ask whats happening, and they tell us oh you have to close to windows for it to work, which is fair but couldn’t have they told us in the phone?? How much longer we would have waited for this and do I really need to go down every time? This is a very special sacred life moment for us and for this price I wanted everything to go smooth and to be treated nicely, which did not happen. I swallowed a lot and did not complain too much in real to make sure I don’t ruin the experience for my fiance even more. Not what I expected and it is a bit sad that this one in a life time moment is stained forever.

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Other web-users rate our hotel

  • 1,224 reviews 9.5/10 Location
  • 1,508 reviews 7.3/10 Room
  • 1,776 reviews 9/10 Service
  • 15 reviews 9.2/10 WiFi
  • 695 reviews 6.4/10 Comfort
  • 684 reviews 8.4/10 Breakfast
  • 542 reviews 7.3/10 Cleanliness
  • 426 reviews 7.2/10 Amenities

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