Novotel Monte Carlo

Novotel Monte Carlo 3 stars

Customer review rating (ALL Rating) 4.4/5 2,676 reviews

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Hotel extras

  • 3 minutes' walk from the SNCF train station

  • An ideal spot for discovering Monaco with Place du Casino & Prince’s Palace

  • Restaurant inspired by global Riviera style and weekly brunch

  • Secure, paid public parking (Roqueville Parking Lot Level D)

  • Our hotel has the ALLSAFE cleanliness & prevention label by Bureau Veritas.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Monte Carlo

16 Bld Princesse Charlotte
98000 MONACO
Monaco

GPS:43.739239, 7.421961

Telephone +377 99 99 83 00

Fax +377 99 99 83 10

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Azzurra Kitchen

Welcome to Azzurra Kitchen, for business or private lunches, outdoor meals or a bite with friends. The dishes, prepared with local produce, will make you feel like you're on the Riviera.

Our accommodation(s)

Spacious and contemporary, the Novotel room is a truly living space that meets all your needs. The rooms are all air-conditioned and equipped with LIVE N DREAM beds and flat-screen TVs. Enjoy a VIP reception by reserving a Junior Suite: more space, located on the upper floors and offering a clear view of the harbor, the Prince's Palace and the Mediterranean Sea.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,676 reviews

TripAdvisor Rating  4.0/5  2,829 reviews

Amazing hotel

Customer review rating 4.5/5

Adrian L. Business - Confirmed reviews ALL

the location is great for exploring Monte Carlo, with staff that can’t do enough to make your stay the best they can.

Novotel or Nohotel!

TripAdvisor rating 2.0/5

Wanderingheights Families - TripAdvisor review

Never have I seen such a lackadaisical attitude towards guests! It was as if we were staying at the hotel on charity. To start with, the room wasn’t ready at checkin time. After waiting 45 minutes to gain entry to the room to our utter disgust we found the toilet in the room dirty and unusable. When this was pointed out, we were told it was some grit deposit and not what we thought. So you’re in a room given a good 45 minutes late and you still can’t use the loo. My insistence made them send the cleaning lady twice and finally the toilet was cleaned. During my stay, I left a printed door hang that read “I’m out please clean my room” When I returned in the evening I find a note in the undone room saying we haven’t done your room as requested. Really??? The staff argued instead of apologising. And the maid- Ms Laila had the audacity to yell at me as she was asked to clean after her duty hours. As it is the cleaning staff in the hotel does a very shoddy job. The intercom phone was filthy and to seek their attention I had to use it a lot. The day we checked out we requested for an hour extension as our taxi was coming at 1PM. However we were told 12 noon means 12 noon. So this hotel can give you a late checkin but at check out they have rules that can’t be modified. We have stayed at Novotel hotels many times in different cities, the service at this particular one was the worst ever. It needs to read the hospitality books all over again.

Fabulous hotel

Customer review rating 5.0/5

Emma H. Couples - Confirmed reviews ALL

The hotel was very clean, comfortable and the staff couldn't do more! We were only supposed to be stopping one night but ended up booking another! Best night's sleep in a long time! Would highly recommend this hotel for anyone stopping in Monaco, as it was close to all the attractions ( casino, port, restaurants etc)

Dear Emma h., First of all, I want to thank you for having chosen the Novotel Monte Carlo and for the positive review of your recent stay in our hotel. I am delighted to read you enjoyed our hotel and its services. We hope to have the opportunity to welcome you again very soon. Kind regards, Rosario, Duty Manager

Nice hotel

Customer review rating 4.0/5

Nishal Couples - Confirmed reviews ALL

It was a pleasure to stay at Novotel Monte-Carlo. It is located near the train station. You can have access to the swimming pool. Accessible staff. Negative point : the room was not cleaned properly, dust was visible.

Dear Nishal N., We very much appreciate your comments regarding your stay at the Novotel Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our housekeeper reminded the maids of the procedures to follow for effective cleaning so that this does not happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Iron taken room with do not disturb on

Customer review rating 1.5/5

Hugo Business - Confirmed reviews ALL

On my 4th stay with you, have corporate rate with Steak N Shake. Have asked each time for accor reward card, no one can do this for me. The real disappointment is asking for iron , tipping 20 euros, putting a do not distrub sign on door and returning later with the iron and the do not disturb sign removed.

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Other web-users rate our hotel

  • 814 reviews 9.3/10 Location
  • 1,152 reviews 6.9/10 Room
  • 1,416 reviews 8.4/10 Service
  • 13 reviews 9.2/10 WiFi
  • 527 reviews 5.6/10 Comfort
  • 476 reviews 8.1/10 Breakfast
  • 405 reviews 7.2/10 Cleanliness
  • 326 reviews 6.8/10 Food

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