Mercure Hotel Munich Airport Aufkirchen 3 stars

No hot water, bathroom more than damaged . Poor service and impossible to recognise that the all the mentioned issue are totally not acceptable. I do not want to highlight the noisy environment thanks to a bus of Chinese guys! For any discussion , available to drop pictures of the disaster!

The hotel was a very good choice for one night stay. The family room was large and clean, the beds are comfortable, the breakfast is very good. Everything we needed was there. THere is a restaurant close to the hotel, so if you need to have a dinner without driving, it is a matter of walking 50 metres.

Stayed only 1 night... website advised shuttle (fee) when arrived at the airport and called was advised it was only available to the airport not from the airport so I would have to take a taxi (almost €30) .... paid the additional amount when booking to have breakfast included only to find it didn't start until 1/2 hour after we had to leave (No options offered). The hotel itself is nice and the staff are friendly.

Aufkirchen is a pretty little village situated only about 7Kms from Munich airport. This hotel has nice clean rooms, and provides friendly efficient service. There is a very nice Italian themed and moderately priced restaurant next door.

Countryside-hotel far away from Munich and Munich Airport with low quality standards. The bed in my room was uncomfortable and there was no really hot water in the morning to take a comfortable shower. Internet was very slow. No bar and no Restaurant belonging to the hotel. Even it is branded as a Mercure to my experience it is far away from any Mercure Standard. Too expensive for the low quality.

Have been there during ISPO Minuch fair. A bit far from the fairground but nice road to go there. Close to Erding, where the famous erdinger beer is made. Quite good hotel, no bar service available, friendly staff. Breakfast could have been good so far, rooms are very spacious and quite clean

Lovely stay. Good service, very friendly employees. The only improvement detail room needs a wall and ceiling clean up. There was dust on the bed head wall and stain on the ceiling. Besides that the room was lovely and spacious

Welcome at arrival good - the room is clean and large enough - no slippers available in the room - the restaurant close to the hotel doesn't accept credit card : not convenient at all when you have no cash !

I arrived after midnight for just one night of rest before take a connecting flight in the following morning. At the reception was not offered my welcome drinking, despite my Silver Member status. However, when I got into my room, I had found a small bottle of wine and can of chips, together with a welcome car written by the Hotel´s Director. It was very kind

large room, quiet environnement in a small city arround muenchen airport. Large office desk to help working properly. Phonic insulation between rooms and corridor and freshness of breakfast could be improved. Very convenient hotel for business trip.

The hotel is good and quiet, I received a room upgrade as Accor gold card member. The receptionist was very helpful and helped me ordering some food as the restaurant was observing the weekly closing day

I asked for shuttle service to the airport and I was told (less than a hour drive to the hotel) that this service costs € 40,00 R/T. It is not reported in the hotel's website and it is a non-sense since everybody knows (not in Germany apparently) that the reason of booking hotels nearby airports is just because they usually have free shuttle service. I complained with front desk, who left me holding on about 10 mins. on an international roaming call, and the lady happily said (or let me understood) that she could care less if I was filing a complaint. I paid € 90,00 for a 2,5 days parking at the airport, thanks to this bad service by ACCOR Hotel. At my arrival I found a water bottle in the room already open (broken seal) and it was priced, not for free. The toilette was badly smelly. In the morning after noticing wasted paper on the stairway heading to the ground floor I went downstairs for breakfast. I approached a tiny fully packed breakfast room: dirty all over, cheap food offered, service not really on top of it. Total disaster. Parking on premises is about 150 meters away and is sort of troublesome to be found since the hotel location is right in the middle of a curve. Rooms are noisy (because of the traffic a few steps away) and no A/C...nowadays also in Germany summer gets pretty hot...and buildings even hotter...but, believe me, NO air conditioning.

Our overall experience was disappointing. Neither the desk clerk in the evening nor the one in the morning were pleasant or helpful. The rooms were average and at this time of year, very hot. There is no air conditioning or fans and if you open the windows to sleep, you get a lot of loud noise from the roadway. We were particularly upset with the fact that this hotel did not provide any sort of early morning breakfast option including something to go. Considering this is an airport hotel and the fact that we had an early morning flight we assumed that like all other hotels we have stayed at in Europe we would be given some kind of breakfast to go.

As this is part of the Accor family there are things that are to be expected, the staff were very helpful and able to assist whenever was necessary.The setting is beautiful and quiet, the is a very good italian restaurant next door where the food was perfect. The breakfast area and reception was new and of a high standard, the problem is the rooms and dated and tired, loose and wonky lamp shades, fixtures and fittings old. The lift also needs some attention as it is old and the buttons didn't always work

Nice hotel near the Munich airport. The staff was a bit uptight about following the "rules." We arrived around 11:00 after an overnight flight from the Sates and were very tired. We were told we could not check in until after 2:00, as stated in their rules, even though the hotel clearly was nowhere near full and there were plenty of vacant rooms. So we went into nearby Erdingen and walked around for a while and then went to the Erdinger brewery restaurant for a late lunch (excellent food and beer). After 2:30 we returned to the hotel to check in and were "assigned" a double room in the front of the hotel on a busy road, even though we had requested a quiet room. We said that we had stayed in a quiet room in the rear of the hotel on a previous visit and showed them where that room was. They said we had booked a different larger room and that type of room was only available on the upper floor facing the road. We said that we would prefer the smaller room in the rear even though we ended up paying for the larger room we had booked. Eventually we were given the quiet room in the rear and had a good nights sleep. Overall it was a pleasant stay but the attitude of the staff did not contribute to that. We had to go to the desk to get a replacement for the empty box of tissues in the bathroom.