Novotel World Trade Centre Dubai 4 stars

Customer review rating (ALL Rating) 4.7/5 1,253 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Direct access to Dubai World Trade Centre

  • Free WIFI

  • Complimentary shuttle to major malls and beach

  • Walking distance to World Trade Centre Metro

  • Outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622, Al Mustaqbal Street
9622 DUBAI
United Arab Emirates

GPS:25.221171, 55.288519

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,253 reviews

TripAdvisor Rating  4.5/5  5,167 reviews

Certificate of excellence 2023

Good Hotel, small rooms

Customer review rating 3.0/5

Karthik R. Business - Confirmed reviews ALL

Rooms are smaller and service aspect is lesser compared to Holiday Inn. Refridgerator was not working the room.

Dear Karthik R., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay and I have shared your comments with the team, as this is not indicative to the standards we aspire to offer to our valued guest. Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you in the future. Sincerely yours, Maggie - Jing Ma Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Rooms were clean, staff were friendly. Would have appreciated if the bathroom had the usual accessories like toothbrush, toothpaste...

Great stay, very helpful staff.

Customer review rating 4.5/5

F C. Families - Confirmed reviews ALL

Loved our stay here. Shame it wasn’t for longer. The staff were very friendly and helpful, room was lovely and location great.

Dear Valued Guest, It is a great pleasure to receive your positive comments following your stay with us at the Novotel World Trade Centre. A positive guest experience is something we endeavor to achieve every day and we are happy to read that you were pleased with our team's great hospitality and the hotel's convenient location. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Well Located and Good Stay

Customer review rating 5.0/5

Jainaba C. B. Families - Confirmed reviews ALL

It was the best experience of lifetime, your food was so good, the staff at the restaurant were amazing, especially Jada or Jaya, she was really helpful with beautiful smile on her face. I will always come back whenever am in Dubia.

Dear Jainaba Camara B. It is a great pleasure to receive your positive comments following your stay with us at the Novotel World Trade Centre. A positive guest experience is something we endeavor to achieve every day and we are happy to read that you were pleased with our team's great hospitality and the hotel's convenient location. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Not satisfied with service

Customer review rating 2.0/5

Israa Business - Confirmed reviews ALL

Breakfast was not good, room not properly cleaned. Higher quality service should be maintained

Dear Israa, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay and I have shared your comments with the team, as this is not indicative to the standards we aspire to offer to our valued guest. Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you in the future. Sincerely yours, Maggie - Jing Ma Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

In partnership with TripAdvisor

Other web-users rate our hotel

  • 648 reviews 9.3/10 Location
  • 972 reviews 8.3/10 Room
  • 1,902 reviews 9.1/10 Service
  • 21 reviews 8.9/10 WiFi
  • 536 reviews 8.9/10 Cleanliness
  • 330 reviews 7.4/10 Breakfast
  • 131 reviews 8.6/10 Vibe
  • 52 reviews 8.7/10 Wellness Area

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