Mercure Rio de Janeiro Arpoador Hotel 4 stars

Customer review rating 4.2/5 3,583 reviews
Mercure Rio de Janeiro Arpoador Hotel
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+ 21 Services
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Hotel extras

  • Free WIFI throughout the hotel

  • Located between the Copacabana and Ipanema beaches

  • Fitness center, dry sauna and outdoor swimming pool

  • Unique events space with capacity for up to 40 people

  • Spacious apartments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Bicycles rental (Nearby)
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Rio de Janeiro Arpoador Hotel

Rua Francisco Otaviano 61
rio de janeiro

Tel: +552121138600

Fax: (+55)2121138605

Contact email

Check-in from 14h00

Check out up to 12h00

  • COPACABANA :   127 / 126 POSTO 6

  • METRO :   LINHA AZUL General Osório

  • By plane

    A.C.JOBIM GALEAO At 25km / 15.54 miles

  • By plane

    SANTOS DUMONT At 12km / 7.46 miles

  • By car

    LAGOA / BARRA At 6km / 3.73 miles

  • By train

    CENTRAL DO BRASIL At 10km / 6.21 miles

GPS :-22.987002, -43.190778

Our accommodations

All apartments are decorated in a modern style, with a comfortable bedroom, lounge, desk, air conditioning, balcony, fitted kitchen, LCD TV, Wi-Fi Internet, safe and voicemail.

Classic Apartment with 1 double bed

  • Max. number of persons: 3
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Apartment with twin beds

  • Max. number of persons: 3
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Apartment with 1 double bed and partial sea views

  • Max. number of persons: 3
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Superior Apartment with 1 double bed

  • Max. number of persons: 3
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Apartment with partial sea view.

  • Max. number of persons: 3
  • Area: From 0
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars


Type of cuisine: Regional

Choice of à-la-carte dishes or sourdough pizza menu.

Our guest reviews for
Mercure Rio de Janeiro Arpoador Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,583 reviews


TripAdvisor Rating 3.5/5

938 reviews

Good hotel and staff, but old apartments

Customer review rating 4.2/5

Ed Business - 06/02/2020 Confirmed reviews ALL

The hotel is great, nice location, good staff. Apartments are old (walls with failed painting, rusty metals in bathrooms). Elevators have failing buttons.

Great location

Customer review rating 4.2/5

Rick Couples - 10/01/2020 Confirmed reviews ALL

Very close to Cococabana Beach. Room was clean and comfortable. Very nice breakfast.

Dear Richard H., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Arpoador Hotel. We hope to welcome you back soon! Sincerely, Daniel Medeiros - Front Desk Manager


Customer review rating 4.2/5

Saulo A. G. Couples - 06/01/2020 Confirmed reviews ALL

A renovated room was booked at the Mercury Arpoador. However, despite the renovation, the room looked worn out without proper conservation (broken window handle, burnt out bath and reading lights). In addition, the service was poor as simple ordering with a Do Not Disturb sign was not provided during the stay, and there were no plates and cutlery to be provided outside the restaurant opening hours (until 10 pm).

Dear Saulo Andrade G., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Arpoador Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Arpoador Team

Great location and helpful staff

Customer review rating 4.2/5

Prh Couples - 05/01/2020 Confirmed reviews ALL

Nice room. Staff (reception) very friendly and helpful. Good breakfast.

Dear, H.. Thank you so much for taking your time to evaluate us here. We are glad that you've had a good stay at Mercure RJ Arpoador and we'll make sure to share your compliments to our team! We are looking forward to a new stay. Best regards, Daniel Medeiros - Front Desk Manager.

Good, but with minor imperfections

Customer review rating 4.2/5

Patrick Solo - 31/12/2019 Confirmed reviews ALL

Location of the hotel is perfect , breakfast is excellent, staff very friendly and helpfull. However, I experienced some minor imperfections : - after check-in @ 14:00 the room was supposed to be ready but wasn't ( refrigerator defrosting, towels all over the floor ) - I was ordered to leave the pool area at noon because the lifeguard (?) wanted to go to lunch - Shower in room 302 not very pleasant : water flow stops every now and then followed by a blast of stone cold water - When opening the corner window in the bedroom the entire window came out of its frame (!) and had to push it back in with force.

Good for a brief stay

Customer review rating 4.2/5

Amanda Couples - 20/12/2019 Confirmed reviews ALL

Would have liked to know that the breakfast had a discount if paid upon check in, this was only informed to us once we checked out and the person that talked to us was not exactly clear.

Friendly staff, good location

Customer review rating 4.2/5

Anonymous Business - 12/12/2019 Confirmed reviews ALL

Nice room, good location, good breakfast, friendly staff.

Very satisfied!

Customer review rating 4.2/5

Rodrigo O. Families - 07/12/2019 Confirmed reviews ALL

The room was nice, the hotel is beautiful and the receptionists at the front desk were very polite and helpful (Thiago, Victor and Ana).

Great Location.

TripAdvisor rating 3.5/5

rogergK8440PQ Business - 30/11/2019 TripAdvisor review

Enjoyed my stay. Spacious rooms. Good breakfast. Friendly and very welcoming staff. Lifts a bit rickety and parking out front a challenge. Nice desk in room to work at. Small gym but good lap pool. Would stay again.

Dear Mr. Roger, Thank you for the excellent review of our hotel. We will continue to work to better welcome you to a new opportunity. Best regards, Team Mercure

Pleasant stay

Customer review rating 4.2/5

Luna G. Couples - 19/11/2019 Confirmed reviews ALL

Friendly and kind staff, good acommodations and very nice location.

Between paradise

Customer review rating 4.2/5

Simon S. Couples - 12/11/2019 Confirmed reviews ALL

The hotel is located between Ipanema and Copacabana beach. 2 minutes walking distance. Staff in general speaks english, if not they will transfer you to someone who take care of you. Room cleanliness is perfect. The housekeeping staff smiles at you. Breakfast is awesome, the best was the Crêpes with chocolate. Pool is good for a little refreshment during the afternoon. Love the water in the lobby. Everything was perfect. Thank you for the experience, now we are back in the snow in Canada, Quebec City. Already miss Brazil.

Customer review rating 4.2/5

R. M. Families - 12/11/2019 Confirmed reviews ALL

Good moment at this hotel ! Nice staff especially Maria in reception ! The pool was closed during all Monday so we can’t use. No soap in the toilet at the restaurant.

Customer review rating 4.2/5

Anonymous Solo - 02/11/2019 Confirmed reviews ALL

Elevator needs maintenance. I I would press my floor number, and it would not stop there. This happened on two different days. B4 is the bathroom used by waiting guests. The button for B4, is virtually invisible from useage. It led to a not so pleasant experience for me. I think maid service needs a makeover. I am working my day on their schedule. There were no Room Boards that say "do not disturb" or "make up my room" Whoever prepared that room, left out a very important thing. I usually rent an apartment in Rio, so I was not really looking for them. I would get knocks on the door at least 3 times a day. I Only one person at the front desk asked me if I had a room board (new phrase for me) figured it out. and two were left for me at the front desk. Four days of hell, and finally we got it straight. Also all staff (cleaning included) need better communications with each other.


Customer review rating 4.2/5

Andrew Solo - 27/10/2019 Confirmed reviews ALL

Nice short stay. Very helpful reception staff. The wifi is a bit weak. Hotel needs renovation. Convenient location.

Comfort by the beach

Customer review rating 4.2/5

Philip Business - 24/10/2019 Confirmed reviews ALL

This hotel is wonderfully located a five minute walk to either Copacabana or Ipanema beach. It's a small hotel, the lobby consists of the front desk and a couch, but the rooms are very spacious with a separate bedroom and kitchenette. You can walk to many interesting places and the neighborhood felt very safe to stroll around.

Small problems in the infrastructure of the room, but all solved and satisfied overall

Customer review rating 4.2/5

Alexandre G. B. Couples - 22/10/2019 Confirmed reviews ALL

Had problems on arrival. Safe was locked open and unusable until next morning. Probable gas leak from stove also solved next morning. Other than this small issues, overall service was excellent. Localization was very good. Breakfast also excellent. Returned home satisfied.

Service minded and friendly staff, but dirty room

Customer review rating 4.2/5

Tommy Friends - 20/10/2019 Confirmed reviews ALL

The staff was very friendly and service minded. I spent a full day in Rio, and were allowed to stor my luggage there free of charge and the staff made sure this was possible in an excellent way. Breakfast was good with a nice selection of different dishes. Only drawback was the very dirty shower in my room and a AC unit which was difficult to control.

Week end in Rio

Customer review rating 4.2/5

Gerard Couples - 15/10/2019 Confirmed reviews ALL

Hotel very well located, in the very middle of Ipanema & Copacabana. Nice location, nice room.

Customer review rating 4.2/5

Isa Friends - 09/10/2019 Confirmed reviews ALL

Good location, but the apartments are old. They don't have 24hour room service. I don't think it's a good cost/benefit.

Staff very helpful, the rooms were clean but needs some updates maybe.

Customer review rating 4.2/5

Denisa Friends - 28/09/2019 Confirmed reviews ALL

The extra couch in the living room was not that comfortable, and the electricity room next to our apartment was quite noisy, but overall the help of the staff and the location made it a very nice stay for us in Rio.

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