Mercure Campinas 4 stars

Name: Modern and well-located hotel in Campinas | Mercure - ALL
Address: Avenida Aquidaban.400 - Centro, Acesso pela Av. Francisco, Glicério, CAMPINAS, 13026510, Brazil
Telephone: +551937337700
Rating: 3.8

Customer review rating (ALL Rating) 3.8/5 2,176 reviews

Avenida Aquidaban.400 - Centro, Acesso pela Av. Francisco, Glicério, 13026510 CAMPINAS, Brazil

Description

Mercure Campinas

Hotel for travellers looking for local and authentic experiences

The MERCURE CAMPINAS Hotel welcomes you to enjoy the best our destination has to offer. A great tip is a visit to the Jequitibá Woods Park, to appreciate nature just 11 minutes away.

YMARA CANNIZZA, Hotel Manager

Well-located Campinas hotel, Mercure Campinas is perfect for a unique stay. The rooms are cozy, air-conditioned and have WIFI. We also have office options. In the Opera Morena restaurant you will find full breakfast and contemporary cuisine. Mercure de Campinas has event rooms equipped for workshops and lectures. Bar available for happy hour. Business center. Take it easy in the pool, sauna and gym.

Mercure Campinas hotel is in the city centre, a 6-minute drive from 13 de Maio St, known for its local commerce. Close to the main tourist points, such as Bosque dos Jequitibás, just 9-minute drive. Also visit the Cambuí district, just 7-minute drive. For shopping and leisure, Parque Dom Pedro Mall is just a 21-minute drive. Wet 'n' Wild water park is great for a family day out, just 28-minute drive.

A hotel near Dom Pedro Highway, Mercure Campinas offers a great location to get around the city and amazing services to provide a well-deserved rest. Looking for a hotel in Campinas? Book now.

Hotel extras

Relax in a hotel in Campinas with pool, sauna and gym
Children up to 11 earn a discount on breakfast
9-minute drive to access Anhanguera Highway
9-minute drive to access Dom Pedro I Highway
Hotel in Campinas near Viracopos International Airport, 25 minutes by car.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

At Mercure, we do everything to ensure you have a fabulous stay with us!

Room

Standard Room with 1 double bed

2 persons
24 m² / 258 sq ft

Bedding 1 x Double bed(s)

Room

Superior Room with a double bed

2 persons
24 m² / 258 sq ft

Bedding 1 x Double bed(s)

Room

Standard Room with twin beds

2 persons
24 m² / 258 sq ft

Bedding 2 x Single bed(s)

Room

Superior Apartment on a high floor

Non contractual photo

2 persons
24 m² / 258 sq ft

Bedding 1 x King size bed(s)

Hotel location

Mercure Campinas

Avenida Aquidaban.400 - Centro, Acesso pela Av. Francisco, Glicério
13026510 CAMPINAS
Brazil

GPS:-22.91147, -47.056214

+55 19 3733-7700

+55 19 3733-7707

LARGO DO PARA

Bus stop

Access: 50 m / 0.03 mi 5 min walk

Hotel services

Check-in from 12:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

RESTAURANTE OPERA MORENA

The Opera Morena restaurant serves varied, contemporary cuisine, with regional and international dishes created by Chef Mari Turchetti, and also offers an excellent selection of wines and beers from around the world.

Our guest reviews

William Business - 5/14/2023 Confirmed reviews ALL

I was told a receipt would be sent to me. It was not. So that will take time to resolve. Room was in need of repair. The pool looks nothing like the photo. The gym was nothing more than a couple of running machines.

Dear William John W., Thank you for taking the time to tell us about your experience at the Mercure Campinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fine.

Gustavo Couples - 5/5/2023 Confirmed reviews ALL

For the first time I didn’t get two welcome drinks as usual but just one! Since I made the reservation for two, it’s logical to receive two welcome drinks, form me and my girlfriend. They told me it’s the hotel policy and this is new for me. Also, a lot of water was leaking out the box through the bathroom during bath.

Sr Gustavo, Agradeco o feedback. Houve um equivoco da equipe, realmente sao 02 welcome drink, se temos duas pessoas no apartamento. Ja conversamos com nosso time. Att Ymara Cannizza Gerente Geral

Terrible service

Anonymous Business - 4/25/2023 Confirmed reviews ALL

1. Water dripping in washroom through out the day. 2. Washroom basin was clogged. 3. Room service not adhering to DND message. 4. I was asked to change theroom middle of the night for no reason. The person at reception kept calling me throughout the night, even afer I old him I am sleeping. 5. The coffee maker was not working in my room. Instead of replacing or repairing the coffee maker I was asked to wait for the restaurant to open. 6. Same breakfast menu everyday, no change in options. 7. The ONLY good thing about the hotel is the dining staff, they were very cordial and helpful.

Dear, Thank you so much for taking the time to tell us about your experience at Mercure Campinas. I regret and sincerely apologize for not being able to meet your expectations. Your impressions have been shared with our teams and we will discuss improvement actions. I hope you give us the opportunity to better serve you on your next stay in Campinas. Sincerely, Ymara Cannizza General manager

Poor overall experience

Leonardo P. Business - 4/17/2023 Confirmed reviews ALL

Room was decent and clean, as was the bathroom. Everything else was below average. They call a room with 3 treadmills and nothing else a "gym". Breakfast was was poor on choices and on quality. Food looked cheap - even the fruits. Worst "pão de queijo" I have ever had. 5PM I was a little hungry and tried to have room service. There was none before 7PM. I then ordered outside delivery. When it arrived there was no one to bring it up to my room and I had to go to the lobby to fetch it. How many stars is this hotel again? If there is no minimum service and food is bad I should have stayed at the Ibis (they share the same kitchen) and saved some money.

Dear Leonardo Gomes Sesti P., Thank you for taking the time to tell us about your experience at the Mercure Campinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good attention and amenities.

Anonymous Business - 4/16/2023 Confirmed reviews ALL

I appreciated the attention from the crew, the hotel structure. The gym has good quality equipments and the minimal variety of them to work out.

Dear Roberto B., We very much appreciate your comments regarding your stay at the Mercure Campinas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

276 reviews 6/10 Location
882 reviews 6.1/10 Room
939 reviews 4.5/10 Service
82 reviews 3.9/10 WiFi
460 reviews 5.6/10 Breakfast
335 reviews 5.5/10 Cleanliness
224 reviews 3.1/10 Food
194 reviews 2.7/10 Value

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