Mercure Campinas 4 stars

Customer review rating (ALL Rating) 4.0/5 1,798 reviews

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Description

Hotel extras

  • Relax in a hotel in Campinas with pool, sauna and gym

  • Children up to 11 earn a discount on breakfast

  • 9-minute drive to access Anhanguera Highway

  • 9-minute drive to access Dom Pedro I Highway

  • Hotel in Campinas near Viracopos International Airport, 25 minutes by car.

Our accommodation(s)

Hotel location

Mercure Campinas

Avenida Aquidaban.400 - Centro, Acesso pela Av. Francisco, Glicério
13026510 CAMPINAS
Brazil

GPS:-22.91117, -47.05613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANTE OPERA MORENA

The Opera Morena restaurant serves varied, contemporary cuisine, with regional and international dishes created by Chef Mari Turchetti, and also offers an excellent selection of wines and beers from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,798 reviews

TripAdvisor Rating  4.0/5  1,355 reviews

Crumbling structure, with a moldy room and bathrooms with embedded dirt

Customer review rating 0.5/5

Julia Couples - Confirmed reviews ALL

I will never stay at Accor hotels again. We paid a lot to stay in a completely outdated room, with a moldy air conditioner, a bathroom with broken fixtures, and dirt everywhere. It was absolutely terrible, and we couldn't find another hotel in the city to move to, so we were forced to stay in this awful place. I will never stay at Accor hotels again

Dirty Room

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Hotel room furniture was full of stains, shower had grey tinge (moldy) and needed to be properly cleaned with bleach, toilet stopped up. The breakfast was good, however the hotel decor and room cleanliness needs work.

Very comfortable

Customer review rating 5.0/5

Nilda B. Business - Confirmed reviews ALL

The room is kept very clean and is spacious. The snack bar and toiletteries are well-stocked. The breakfast service is excellent.

Boa Tarde Nilda, Agradecemos os seus comentários no seguimento da sua estada no Mercure Campinas. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Aline Moreira Trainee Gerencial.

Good stay

Customer review rating 3.5/5

Steve Business - Confirmed reviews ALL

All went well.

Good Stay

Customer review rating 4.0/5

Harry Business - Confirmed reviews ALL

The room was spacious and well designed for comfort, but had a few issues. First, it is a good idea to have a work desk, but the chair height was too low to allow working comfortably. I had to augment it by sitting on two of the pillows. Please consider replacing the chairs with office chairs having an adjustable seat height. Two things could be improved in the bathroom (Room 1261). First, the water temperature of the shower could be described as lukewarm. And this is regardless if I showered at 05:30 or later, after many had taken their morning showers. It would be really nice if the temperature was higher. Also, after flushing the toilet, it made a loud shuddering sound when refilling the tank. I did not report it because I found a way to flush without draining the tank. It should be looked at. The breakfast was good and had a good selection of breakfast choices. The staff was super friendly and helpful, but my check-in was not optimal because my name did not appear on the list of reservations. The clerk at the reception desk looked but could not find it. It took several minutes to agree to give me a room first, and then resolve the problem later. I was an invited speaker at a scientific congress in town, and the room was booked and paid for by the hosting organization. Apparently the hotel employees had been trained by the agency supporting the congress on how to access the list, but at the last minute they had been switched for employees that had not received this training. In the future, this should be considered and lead to a seamless check-in.

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Other web-users rate our hotel

  • 223 reviews 7.4/10 Location
  • 725 reviews 5.2/10 Room
  • 691 reviews 5.9/10 Service
  • 39 reviews 5.5/10 WiFi
  • 328 reviews 6.2/10 Breakfast
  • 255 reviews 5.5/10 Cleanliness
  • 162 reviews 2.6/10 Value
  • 42 reviews 2.5/10 Wellness Area

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