ibis Amsterdam City West 3 stars

Customer review rating (ALL Rating) 4.2/5 892 reviews

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Transformatorweg 36, 1014 AK AMSTERDAM, Netherlands

Description

Hotel extras

  • Easy connection to the city centre of Amsterdam

  • Downtown is easy to reach by bicycle, bus and metro

  • Free parking on weekends on the street, affordable during the week

  • 24/7 reception and refreshments

  • Bar and snacks 7 days a week, Monday until Friday Ibis Kitchen a la carte restaurant

Our accommodation(s)

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Hotel location

ibis Amsterdam City West

Transformatorweg 36
1014 AK AMSTERDAM
Netherlands

GPS:52.39218, 4.84982

Telephone
Fax +31 20 581 1112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

In the evening, the Cafe offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  892 reviews

TripAdvisor Rating  4.0/5  1,976 reviews

Grazie

Customer review rating 3.5/5

Alexander Business - Confirmed reviews ALL

Want to thank the Spanish receptionist, she was very professional and High standard. Very well done with your job. Regards Alexander

Dear Alexander, Thank you for taking the time to share your review. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We hope we will have the opportunity to see you again in the future. Best regards, Hilal Kocatepe - Operations Supervisor

One of the worst Hotel that I had a "pleasure" to stay in this year

Customer review rating 1.0/5

X Business - Confirmed reviews ALL

Room was dirty, no iron inside and when I asked receptionist told me that is somewhere but need to check. Terrible breakfast, nothing to eat (fake scrambled eggs, etc).

Dear Guest, Thank you for taking the time to provide this feedback. We sincerely apologize that your stay did not meet your expectations. Our team strives to maintain high standards of cleanliness throughout the hotel, and we regret that your room did not meet these standards. Regarding room amenities, we typically provide irons upon request at our reception desk. We will review our communication process to ensure guests are promptly informed about the availability of such items. Our breakfast buffet usually offers a variety of options to cater to different tastes, including fresh ingredients for our egg dishes. We will reassess our breakfast offerings to enhance the quality and variety. The satisfaction of our guests is our top priority, and we are committed to addressing the issues you've raised to improve our service. We look forward to welcoming you very soon. Best regards, Hilal Kocatepe - Operations Supervisor

Very very BAD

Customer review rating 0.5/5

Amrendra Business - Confirmed reviews ALL

Even after 150 euro ..will not get 1 euro water bottle in hotel, patchtic and soo sad

Dear Guest, Thank you for taking the time to share your feedback. We are sorry we fell short in meeting your expectations and would love to know what we could have done to improve your experience. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Hilal Kocatepe - Operations Supervisor

very nice stay

Customer review rating 5.0/5

Pruthvi P. Friends - Confirmed reviews ALL

very nice stay. good staff

Dear Pruthvi, Thank you very much for this kind review of your recent stay. We are delighted that you enjoyed your stay and found our team to be friendly. It is a point of pride for us to offer warm hospitality and ensure that our guests have a comfortable experience, highlighted by the modern decor and soft Sweet Beds in our rooms, as well as our convenient transport links to the city center. We look forward to seeing you again soon. Best regards, Hilal Kocatepe - Operations Supervisor

Well located hotel in Isolatorweg

Customer review rating 4.5/5

Chris J. Solo - Confirmed reviews ALL

Here's a polished version of your hotel review for the IBIS Amsterdam West: --- **Review of IBIS Amsterdam West** I recently stayed at the IBIS Amsterdam West, located in Isolatorweg, just a convenient 5-minute walk from the metro station. My experience from check-in to check-out was overwhelmingly positive. The check-in process was seamless, despite an error I made in my booking. Cindy, the staff member who assisted me, was exceptional. She promptly resolved the issue and even guided me on how to claim my welcome drink, which was a nice touch. The breakfast area is charming, offering an extensive selection of both continental and hot breakfast items. There's a cereal bar and a yogurt station, catering to a variety of tastes. My only minor gripe was with the bacon, which was crispy in the American style—not exactly to my preference, but that’s a matter of personal taste. The hotel’s location is also ideal, with easy access to both bus and metro services. The room I stayed in was lovely. The bed was extremely comfortable, with cozy sheets, and I was pleased to find that the window could be opened—an important feature for me. The air conditioning is temperature-controlled, though I found it slightly limiting that you can only adjust the fan speed. A notable amenity is the small 24/7 shop, which offers a range of essentials, including water, alcohol, food, and hygiene products. There’s also a water station and microwave available, which is very convenient. The entire team, including housekeeping, was friendly and helpful throughout my stay. I would definitely recommend this hotel to my friends and colleagues. While I don’t have any major complaints, I do have a suggestion: it would be great if the outside door had a keypad entry system. Currently, guests need to ring a bell to be let out and wait to be let in. It felt a bit like what my dog experiences when he has to wait to be let in and out—though this is more of a humorous observation than a serious issue. Overall, I would rate my experience a 9/10.

Dear Chris, Thank you for your detailed and positive review of your stay at IBIS Amsterdam West. We're delighted to hear that your experience, from check-in to check-out, was overwhelmingly positive. We're glad Cindy was able to assist you with your booking and that you enjoyed the breakfast offerings, despite the bacon not being to your personal taste. Your feedback is valuable, and we'll certainly consider it. It's wonderful to know that you found the room comfortable and appreciated the amenities, including the 24/7 shop and additional facilities like the water station and microwave. We appreciate your suggestion regarding the door entry system and will take it into consideration. We also apologize for the inconvenience with the WiFi and will work on improving this aspect. Thank you for your kind words about our team; we will pass on your compliments. We're thrilled to hear that you'd recommend our hotel to your friends and colleagues. We look forward to welcoming you back on your next visit to Amsterdam! Best regards, Hilal Kocatepe - Operations Supervisor

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Other web-users rate our hotel

  • 825 reviews 7.9/10 Location
  • 1,052 reviews 5.9/10 Room
  • 812 reviews 8.6/10 Service
  • 16 reviews 7.7/10 WiFi
  • 475 reviews 6.6/10 Cleanliness
  • 445 reviews 7.2/10 Breakfast
  • 283 reviews 4.8/10 Value
  • 167 reviews 5.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.