Mercure Alameda Quito 5 stars

Customer review rating (ALL Rating) 4.6/5 619 reviews

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Description

Hotel extras

  • Hotel in Quito in the tourist district of Mariscal

  • Free parking

  • Stays with or without breakfast

  • Children under 12 years old are free of charge

  • Pets not allowed

Our accommodation(s)

Hotel location

Mercure Alameda Quito

c/Ramón Roca & A Amazonas
170526 QUITO
Ecuador

GPS:-0.204749, -78.495029

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  619 reviews

TripAdvisor Rating  4.0/5  1,044 reviews

Certificate of excellence 2024

Very good hotel with full facilities in central Quito

Customer review rating 4.5/5

Tim Couples - Confirmed reviews ALL

Our suite was spacious, had great views, was clean and had a safety box. The Spicy restaurant and cafe had lovely, well priced food and the spa was amazing.

Good downtown hotel

Customer review rating 3.5/5

Pdl Families - Confirmed reviews ALL

Good things: breakfast starts at 4am, which is great for early flights. Spacious rooms. Areas of opportunity: noisy because there is no AC in the rooms, so you can hear everything that happens in the street when trying to sleep. No option to accommodate a family of 4 in a single room. They close the pool on Mondays.

Dear Pedro , We very much appreciate your comments regarding your stay at the Mercure Alameda Quito. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisol Mosquera General Manager

Super Friendly and Helpful Staff

Customer review rating 4.0/5

Steve V. Couples - Confirmed reviews ALL

The customer service was fantastic. The front desk was very proactive and helpful. They relayed messages to us as soon as we walked in the front door. They helped arrange transfers/car service. We only ate breakfast at the hotel and it was very good with a wide variety of foods including an omelette station. The dinner menu looked good and if we had not already had plans, I'd have given it a try. The rooms are comfortable and large. The bed was a little firm for my liking, but still good.

Dear ALLISON , We very much appreciate your comments regarding your stay at the Mercure Alameda Quito. It is always a pleasure to receive positive feedback. I Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisol Mosquera K. General Manager

Nice stay

Customer review rating 4.5/5

Luiz F. M. Friends - Confirmed reviews ALL

The rooms were ample. It’s was clean. Breakfast was great.

Convenient location

TripAdvisor rating 3.0/5

Diane H TripAdvisor review

This is a nice hotel conveniently located. Beds were good. Drinking water was conveniently located by elevators. Each room has a safe. BE SURE TO USE IT FOR ALL VALUABLES. I had a small tablet which I forgot to lock up and it was taken. I did report this and the staff was quired, but noone admitted to taking it. The breakfast buffet is very good. The highly rated exercise area on the top floor is closed on Monday--my only free day so I was unable to use it. The staff was very helpful getting reliable taxi or Uber which were reasonably priced.

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Other web-users rate our hotel

  • 156 reviews 8.2/10 Location
  • 332 reviews 8/10 Room
  • 493 reviews 9/10 Service
  • 7 reviews 8.6/10 WiFi
  • 132 reviews 8/10 Breakfast
  • 97 reviews 8.6/10 Cleanliness
  • 74 reviews 7.6/10 Wellness Area
  • 14 reviews 7/10 Bar

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