Mercure Alameda Quito 5 stars

Customer review rating (ALL Rating) 4.5/5 293 reviews

Roca E4-122 and Amazonas Ave., 170526 QUITO, Ecuador

Hotel extras

Located close to the commercial and financial center of Quito, it offers 143 guest rooms, all equipped with WIFI, ideal for combining business and pleasure; and 31 Privilege rooms personalized to meet the expectations of our most demanding guests.

Our accommodation(s)

It has 143 rooms, many of which have recently been renovated, soundproofed and equipped for your comfort to provide you with pleasant surroundings where you can combine business and leisure, in line with our motto "The pleasure's all yours."

Hotel location

Mercure Alameda Quito

Roca E4-122 and Amazonas Ave.
170526 QUITO
Ecuador

GPS:-0.204749, -78.495029

Telephone +593 2-299-4000

Fax +593 2-256-5759

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  293 reviews

TripAdvisor Rating  4.0/5  998 reviews

Certificate of excellence 2022

Good value and reasonable

TripAdvisor rating 4.0/5

smackinlay Couples - TripAdvisor review

We stayed here for three nights to see Quito before going into the Galápagos. Large rooms and friendly service. Area is ok with enough good restaurants within short Uber rides. Restaurant ok and does the job. Room was a bit cold but a heater was brought up.

Nice place

Customer review rating 4.5/5

Rafael Business - Confirmed reviews ALL

Food was great, room was nice and clean. Good amenities.

Dear Rafael O., We very much appreciate your comments regarding your stay at the Mercure Alameda Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisol Mosquera K. General Manager

Customer review rating 2.0/5

Scarlett Business - Confirmed reviews ALL

Terrible

Estimada Silvia, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Mercure Alameda Quito. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. Le pido un gran favor, me puede comentar que pasó en su estadía en el Hotel?, esto con el fin de que nos permita corregir lo que usted considera como "Terrible" Quedo a la espera de su importante respuesta. Reciba un cordial saludo. Marisol Mosquera K. Gerente General

Good rooms. Great breakfast and spa.

TripAdvisor rating 5.0/5

Amstenso Solo travel - TripAdvisor review

Good rooms. Great breakfast. I stayed here 5 nights. The spa is top notch. Staff is friendly and helpful. There is a restaurant and cafe that operate from the hotel and are quite good. They also have a secure bag storage for arrival/departure day. Rooms have safes for valuables. Tour groups seem to utilize this hotel quite a bit but that wasn't a negative. There is english speaking staff available for questions.

Excellent Service

Customer review rating 5.0/5

Karalee Solo - Confirmed reviews ALL

I had 3 different rooms (stayed 3 different times due to my tour) Rooms vary but all were very comfortable and spacious and the rooftop spa is Amazing after a long day!! The staff were very helpful from arranging taxis for tours and providing airport transfer. Close to the market but I didn’t find much else to do around the area. I’d stay again.

Dear Karalee, We very much appreciate your comments regarding your stay at the Mercure Alameda Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisol Mosquera K. General Manager

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Other web-users rate our hotel

  • 102 reviews 8.5/10 Location
  • 202 reviews 7.2/10 Room
  • 269 reviews 8.7/10 Service
  • 6 reviews 8.3/10 WiFi
  • 97 reviews 8.2/10 Comfort
  • 92 reviews 8.8/10 Breakfast
  • 62 reviews 7.4/10 Cleanliness
  • 46 reviews 7.8/10 Wellness Area

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