Mercure Alameda Quito 5 stars

Customer review rating (ALL Rating) 4.6/5 554 reviews

Mercure Alameda Quito - Image 1
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Mercure Alameda Quito - Image 4
c/Ramón Roca & A Amazonas, 170526 QUITO, Ecuador

Description

Hotel extras

  • Hotel in Quito in the tourist district of Mariscal

  • Free parking

  • Stays with or without breakfast

  • Children under 12 years old are free of charge

  • Pets not allowed

Our accommodation(s)

Hotel location

Mercure Alameda Quito

c/Ramón Roca & A Amazonas
170526 QUITO
Ecuador

GPS:-0.204749, -78.495029

Telephone
Fax +593 2-256-5759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  554 reviews

TripAdvisor Rating  4.0/5  1,009 reviews

Certificate of excellence 2022

Refrigerator Didn’t Work

Customer review rating 4.5/5

Frank D. Solo - Confirmed reviews ALL

Over all Mercure Alameda Quito is a beautiful hotel and the staff and service are impeccable. I’ve stayed at the hotel on three occasions. During my last stay I was given a room with a non-functioning refrigerator. Unfortunately I didn’t know it wasn’t working and I purchased pastries at the cafe and put them in the refrigerator hoping to enjoy them the next day. They were spoiled and had to be thrown away.

Friendly staff but restaurant sometimes overwhelmed during breakfast

Customer review rating 3.5/5

Kenny Couples - Confirmed reviews ALL

Partially on a tour and stayed here for almost a week. Overall it has been satisfying. Since this hotel has a lot of groups the staff’s are sometimes overwhelmed, particularly during breakfast. Not enough staff to clear tables or set up eating utensils. Maybe better planning to bring in more people when several large groups are coming. Lots of loud noise at weekends late into the night even though n higher floor but much worse on lower ones.

First visit to Quito

TripAdvisor rating 5.0/5

Karen l Solo travel - TripAdvisor review

Great experience Friendly capable staff Convenient and yummy restaurant Good central location I felt comfortable walking around at night and day Wonderful spa and gym upstairs Clean and comfortable lobby and great gift shop Mostly the people the staff the workers were the best

Estancia agradable

Customer review rating 4.5/5

Mercedes C. Families - Confirmed reviews ALL

Excelente

Estimado/a Mercedes C., Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Alameda Quito. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Marisol Mosquera K. Gerente General

Agradable

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Satisfecho

Estimado/a Marcelo C., Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Alameda Quito. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Marisol Mosquera K. Directora General

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Other web-users rate our hotel

  • 150 reviews 8/10 Location
  • 294 reviews 7.7/10 Room
  • 437 reviews 9/10 Service
  • 6 reviews 8.8/10 WiFi
  • 124 reviews 7.9/10 Breakfast
  • 85 reviews 8.3/10 Cleanliness
  • 63 reviews 7.9/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.