ibis budget Amsterdam Airport 2 stars

We stayed twice here, before and after a holiday. The first time the shuttle bus caught the wheel arch on a tow hook of a parked care, ripping the wheel arch, shattering the double exit doors, glass fell out down the road and at the hotel the rest fell out. The second time we were woken late in the evening. I got dressed and went to reception. I was told we hadn't paid. I said that we had but they disagreed and wouldn't wait until morning. I had to wake my husband find the card and get his pin number. We had paid and got a 'system problem' apology. We asked for a secure refund and was sent a payment form and had to phone some card numbers, at our expense. We could imagine paying again so have agreed a bank transfer. It is 9 days and still waiting. We are members of the Accor group and must have are card information. The room we had, had a bunk bed over the double. There should some sort of safety protection, it is very easy to bang your head. Breakfast was fine for the price. We are expecting some compensation for the embarrassment and inconvenience caused. We may wait in vain.

Staff very helpful - Great location - Great value - Easy pick up from airport and regular returns to airport -easy access to City - Taxi rank if required - good breakfast available - soft drinks machine and snacks

I am glad I decided to stay there overnight, in between two flights. The place seemed ideal for the purpose but I was surprised there is no wake up call, automatic or otherwise. Would be good to have it.

i booked ibis budget when we need a hotel before an early flight. it's just what we need ~~ comfortable bed, a good shower and toilet, free shuttle service to and from the airport, easy check-in & out. nice coffee!

Always my first choice for hotels during my trips. Easy, commfortable, best prices. Hotels around the world with a personal approach. Excellent services and pleasant environment with good location in the city

Very handy for Schiphol airport: free bus transfer runs quite frequently. Rooms are very cramped with bare floors. Spartan accommodation and grossly overpriced at the weekend. We stayed two nights only because we had left it too late to find a hotel in Amsterdam.

Room was cramped. First thing we had to do was kill a lot of bugs. We used a towel for that. Apparently they had left the window open, which was not very smart. Bed was good but the bed-sheet was sort of rubberized. Sweating issues because of that. The good news: super nice and big breakfast (buffet style) with freshly baked croissants, several types of bread etc. Free shuttle service to the airport.

The hotel provides exactly what is described on its website, no more, no less. Staff were friendly and helpful (which is as it should be) and my room was clean and comfortable (which is...…). The downside is the shuttle buses to/from the airport which while I was there were constantly overcrowded, rarely ran to the published timetable and often came in twos instead of operating at regular intervals.

Breakfast was outstanding value. Staff were really friendly. Rooms could do with a bit of updating and thought about location of plugs, hooks etc. Just stayed in the ibis budget airport Auckland and the rooms were similar but better.

always a pleasure to do late stays at the hotel, i actually prefer if from the ones in the city. Love the simple ways & coffee & food direct from the machines on the go & of course the hustle shuttle to airport. Laid back easy going staff, specially Freek, an awesome & helpful dude! Accor is lucky to have him! Look forward to more visits in 2019! Cheers, Sabi

It is a great little place to just spend the night. I was disappointed because I had booked, after searching for my date on the internet. When it came to payment, I did not see the difficult to find confirmation of my date of stay. When receiving my confirmation I saw that the date was wrong. Within 2 minutes I cancelled. The result was that I was not getting my money back. It was very difficult to phone the hotel. None of the phone numbers worked. Since I am an Accor member, even their number did not work. Very frustrating... So I ended up having to pay for two nights stays, although I only stayed one night. I am disappointed with the way the internet bookings...

A very basic hotel but was suitable for a night before an early flight. We had a room with a double bed and one bunk over the bed. OK but no frills. Got (free) shuttle to airport next morning as promised.

I stayed in the hotel for a day with my family. It was a room with a double bed and a bunk bed. My six years old daughter enthusiastically climbed on to the bunk. And the 1st thing she uttered was, "Papa, there is a spider net" If you are really looking for a cheap hotel, and can trade off the hygiene part, then the hotel is ok. Couple of good things are, pleasant front line staff and Airport pick up / Drop.

Reception were friendly and helpful. The rooms basic and clean and functional. Perhaps earplugs might be useful if you are a light sleeper. Regular free shuttle buses to and from the airport. Perfect for overnight stay whilst in transit.

I guess I was just unlucky as to Schiphol airport using the nearby runway - the noise of the airplanes was rather loud in the room, even with the window closed. The mattresses are rather hard and not very comfortable, to say the least. But the hotel and room were clean and the tv and wifi were working perfectly. On top of it all it's rather cheap as compared to other hotels in the area. But if you're in for a tad more comfort, I'd recommend to dish out the extra €10/15 and book the Ibis (not Budget) next door. It's worth the difference!