Novotel Paris Centre Gare Montparnasse 4 estrelas

Pequeno almoço muito mau pelo valor que o cliente paga 19€

Just returned from spending a few days in Montparnasse with friends for my 40th birthday - and this was my first stay at the this particular Novotel. Pros - Hotel super clean in all areas and a real focus on keeping everything nice and tidy. - The staff on reception are super friendly and made a real effort to talk to me like a real person and a valued customer. - The hotel has made real attempts to be environmentally friendly and eco conscious. - The room itself was well thought out in terms of plug sockets, USB chargers and wifi and the bathroom toiletries are nice. - Hotel iron wasn't great (not sure why they don't have irons with steam / water in them). - Good location for Montparnasse and well connected to Public transport (see note below) CONS As usual - there are a few small touches which sometimes miss the mark for me, and they're annoying niggles but woreth pointing out. - The Novotel showers in Paris are a poor design. the shower trays are super shallow and this meant the bathroom got very wet. - Housekeeping staff don't really pay attention to DND signs and enter rooms very quickly after knocking. This woke me up a few times. - Breakfast was poor. Noisy, crowded, a poor food offering and too many people in the restaurant (including loads of screaming badly behaved kids) - the food itself wasn't worth the €19 fee - so this was a bit disappointing. Jutst a navigation tip - the hotel is in a bit of a quiet part of Montparnasse, and can be quite tricky to find - it's also in an area that can be quite desolate at night tuckerd away at the back of the station. I never felt unsafe but worth bearing in mind if you're our late at night. I went to a nearby supermarket which was a bit of a walk, and felt a bit sketchy. Overall would come back - and thanks again to the reception staff for making me feel welcome.

O apartamento é confortável, a equipe atenciosa. Precisamos deixar a bagagem no hotel após o check-out, foi super tranquilo. Uma excelente opção.

Foi agradável. Já conhecia o hotel. Penso que há aspetos que podem ser melhorados, mas no geral é agradável.

We stayed family 3 for two nites . Staff welcomed as cane in clean and quirky reception room clean and spacious for family 3 . Quite too Breakfast perfect . This was a package holiday with breakfast. Bar attender Aurelien was so friendly polite and made us feel very comfortable. He happily helped and served us exactly what we wanted perfect . As for two members of staff nikolos and a woman not !! The other lady well she tried her best which I told her to one side and thanked . The issue was we had paid for breakfast both days however we were getting taxi at 6am breakfast 6.30am so I asked for some pastries she scoured face and said no ! ? So I asked her why she said not open till 6.30 am fair enough but surely they prepare earlier so I asked for refund ! No !! So really it didn’t matter what ever I said she was not going to go above and beyond like the bar attender had . Also nikolos said over top of her no it’s just fruit and small cake they could offer !! Well as far as I’m concerned no help no emotion nor compassion it will be long day travelling home yet nothing to offer organ fruit !! Well I would like a response from management as I did not get my fulfilment of what I had purchased for which was bed and breakfast two days . I will rate lower which is a shame as it was perfect highly recommend before this but wanted all to know not everyone is nice or obliging.