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ibis Koeln Airport Hotel 3 stars

Customer review rating 4.2/5 1,284 reviews

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ibis Koeln Airport
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+ 15 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Shoe shine machine
Catering
  • Breakfast Paying
  • 1 Bar(s)

Hotel location

ibis Koeln Airport

Alter Deutzer Postweg 95
51149 koeln
germany

Tel: +49220335900

Fax: (+49)2203/3590555

Check-in from 15h00

Check out up to 12h00

  • ALTER DEUTZER POSTWEG :  152

  • BUS 152 :  BUS 152 ALT DEUT POSTWEG

  • S13 :  S13 FRANKFURTER STR

  • By plane

    KOELN BONN At 7km / 4.35 miles

  • By car

    A3/A4/A59 Gremberghoven At 2km / 1.24 miles

  • By train

    KOELN HBF At 12km / 7.46 miles

GPS :50.918294, 7.047729

Our accommodation(s)

Our 93 comfortable and air-conditioned rooms are non-smoking and feature the extra-comfortable Sweet Bed by ibis beds for a relaxing, restful night's sleep. With free WIFI, desk and TV with a wide range of Sky channels.

Our restaurants and bars

BAR

Relax - you've all the time in the world: Our bar serves beer, drinks and snacks whenever you want them, 24 hours a day. It also offers exciting live sports events on Sky. WIFI is available to use free of charge.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
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  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Koeln Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,284 reviews

TripAdvisor Rating 3.5/5

413 reviews

Reasonable

Customer review rating 3.5/5

Anonymous Families - 06/09/2021 Confirmed reviews ALL

The hotel was quiet & clean but a big drawback was the broken air conditioning. Apparently, it has not been working for three weeks! The weekend was quite hot & no cooling meant that sleeping was very bad.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Hotel manager

Good arrival and stay

Customer review rating 5.0/5

Anonymous Families - 06/09/2021 Confirmed reviews ALL

Nice beds after a long day of travelling.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

Central to the airport

Customer review rating 5.0/5

Mohamed N. Couples - 04/09/2021 Confirmed reviews ALL

Friendly and helpful

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

Good stay and not far from motorway

Customer review rating 5.0/5

C. A. Families - 03/09/2021 Confirmed reviews ALL

Very good and clean rooms. We checked in late on night 23.30 . Only a little problem was the smell of smoking in the rooms and strange because the hotels are smoking free this days- we are a nonsmoking family. We had 2 rooms with good beds , pillows and everything you need for a shower and a good sleep after a heavy traffic in Germany and stuck on for nearly 4 hours because of an accident on front of us between Passau and Regensburg. We always choose to stay an use Accor hotels. The problem is I didn’t use my Accor card because it was to late. A night before we stopped in Austria at Ibis S1 and same we didn’t used the card. All of this it was perfect and we do recommend the Accor hotels

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

Clean, functional

Customer review rating 4.0/5

Phillip Couples - 17/10/2020 Confirmed reviews ALL

Its a really difficult time for all. The room was clean and functional but lacked any amenities such as coffee machine which had been advertised online. I'm also not sure why the price was €10 more expensive than the online web price but having driven 800km was too tired on both counts to discuss. Staff friendly and clearly as worried about the pandemic as we all are....

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

2 nights in Cologne

Customer review rating 4.5/5

Paul Couples - 08/10/2020 Confirmed reviews ALL

Enjoyable 2 night stay with friendly staff

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

Decent

Customer review rating 4.0/5

Saber Friends - 31/08/2020 Confirmed reviews ALL

Receptionist was friendly and check-in was fast. Room was clean and tidy. Air conditioning could have been better and didn't function well.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

Well located

Customer review rating 4.5/5

David Business - 30/08/2020 Confirmed reviews ALL

Ideal location and easy to find after a long trip from the Eurotunnel. Perfect for our visit the following morning to the Deutz Ag engine factory. Only issues had was with the booking system, I had to cancel some rooms and change the name for another room. All very complicated and could only check in online for my room as the second room always came up with my name and I needed to check in a colleague. In the morning, the hot water was only warm at best. Stayed later in the week it was perfect.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

One night

Customer review rating 4.0/5

Thirty W. Solo - 22/08/2020 Confirmed reviews ALL

Overall good. My first choice from the menu was not available.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

Great service

Customer review rating 4.5/5

Mark V. D. Couples - 01/03/2020 Confirmed reviews ALL

We had some issues with the reservations, but the receptionist on site resolved this in all patience with our situation and highly satisfactory

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager
Customer review rating 5.0/5

Anonymous Couples - 23/02/2020 Confirmed reviews ALL

Alles war ok.

Sehr geehrter Gast, Herzlichen Dank, für Ihre gute Bewertung unseres Hauses. Im Namen des gesamten Personals vom Ibis Hotel Köln Airport möchte ich mich bei Ihnen für Ihren Besuch bedanken und freue mich sehr darauf, falls wir Sie erneut bei uns begrüßen dürfen. Mit freundlichen Grüßen Ihre Direktion

Good out of town location.

Customer review rating 4.5/5

Keith Business - 22/02/2020 Confirmed reviews ALL

Nice rooms, great breakfast.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

nice stay

Customer review rating 5.0/5

Giovanni Business - 20/02/2020 Confirmed reviews ALL

Warm welcome and perfect staying. Very good for a business trip. Good parking car.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

Prima

Customer review rating 5.0/5

Anonymous Couples - 18/01/2020 Confirmed reviews ALL

Prima

Sehr geehrter Gast, Herzlichen Dank, für Ihre gute Bewertung unseres Hauses. Im Namen des gesamten Personals vom Ibis Hotel Köln Airport möchte ich mich bei Ihnen für Ihren Besuch bedanken und freue mich sehr darauf, falls wir Sie erneut bei uns begrüßen dürfen. Mit freundlichen Grüßen Ihre Direktion

Fantastic property awful location

TripAdvisor rating 4.0/5

stellaemma2019 Friends getaway - 09/12/2019 TripAdvisor review

Great hotel, very friendly and efficient staff. The room was clean and comfortable and warm. However, I really don't think that it should be called an airport hotel. It cost us €20 in a taxi to get there. An airport hotel should be walkable distance from the terminal!

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

Good location

Customer review rating 5.0/5

Arch Friends - 21/11/2019 Confirmed reviews ALL

Good visit fairly close to airport.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

Clean, safe location, friendly stuff, nice breakfast.

Customer review rating 4.5/5

Anonymous Business - 07/11/2019 Confirmed reviews ALL

I choose this hotel because it is close to the airport by car. This was my second stay. I am very satisfied with the service and price.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

Service excellent but room basic

Customer review rating 3.5/5

Kate Couples - 03/11/2019 Confirmed reviews ALL

Room was basic, no extra pillows but shower good. Service was very good, drinks, food etc

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

It is a business hotel, but still quite expensive 'plastic' for 80€ per night.

Customer review rating 3.0/5

Georg Business - 16/09/2019 Confirmed reviews ALL

The bathroom looks more like a public bathroom than a bathroom for a three-star hotel. It's fully made out of plastics which doesn't give a comfy feeling. The size of the room is OK but the wardrobe was really cheap including its plastic hangers. You shouldn't expect too much as its still a business hotel but there are other hotels in the same price category that offer a beautiful bathroom including a bathtub or even some SPA. There were no shoes or any other gadgets like a shoesponge or creme. The people working in the hotel were very friendly. I wouldn't come back for a private trip but as it was booked as a business trip there was no other option ... won't imagine how IBIS budget looks like.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Koeln Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Hotel manager

CHANGE OF BOOKING

TripAdvisor rating 1.0/5

MALCOLM M Solo travel - 27/02/2019 TripAdvisor review

I initially paid for 2 nights at Ibis Koeln Airport Hotel at cost of 110 euros but had to change my booking to the 2nd night only due to change in flight times. I then had to pay a further 64 euros, total 175 euros for 1 night, I was informed I would not have any refund as it was a `cancellation` even though it was the same hotel and same date on 23.02.19. If I had changed it from 1 night to 2 nights, would I have had to pay for all 3 nights ? I will be advising my friends who stayed across the road in Ibis Budget Hotel for the same 2 nights (and like me are regular visitors to Germany ) to read the small print when they visit Germany next time ! Ibis are insisting it was a cancellation, but it was simply a change from 2 nights to 1 night (and I fully expected to pay for 2 but not 3 nights). Thank you.

Dear Malcolm, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. To solve your problem please contact me at h5008-gm@accor.com. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to regain your trust, I can assure you that we will do our best to provide you with the great hotel experience that so many of our guests have grown so fond of. Sincerely Hotel manager

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