ibis Styles Hamburg Alster City 2 stars

Customer review rating (ALL Rating) 4.5/5 735 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Hotel in Hamburg near the Alster river

  • Family rooms and family suites available

  • Quiet location in a residential area without any main roads nearby.

  • Breakfast buffet with vegetarian and vegan options

  • 300 meters to Hamburger Strasse subway station

Our accommodation(s)

Hotel location

ibis Styles Hamburg Alster City

Holsteinischer Kamp 59
22081 HAMBURG
Germany

GPS:53.575149, 10.041821

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

HOTEL BAR

Every evening, we invite you to relax in our ibis Styles Alster City hotel bar. The perfect place for a drink or break in a relaxed atmosphere and ideal for meeting new people.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  735 reviews

TripAdvisor Rating  4.0/5  448 reviews

Pleasant Stay

Customer review rating 5.0/5

Brigitte Business - Confirmed reviews ALL

Good location in Hamburg. Sizeable room, as usual everything clean: Staff were very welcoming and friendly. On site parking available, the price of €15 is common in major cities nowadays.

Overall good stay

Customer review rating 4.0/5

Neeru Business - Confirmed reviews ALL

The breakfast was really good 👍🏻 Very friendly staff. It would have been great if I could have a small kettle and coffee in my room rather than going near the reception area to drink it.

Dear Venkata Neeraja U., We very much appreciate your comments regarding your stay at the ibis Styles Hamburg Alster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Giovannitti - Hoteldirektor ibis Styles Hamburg Alster City Holsteinischer Kamp 59 • 22081 Hamburg • Deutschland T +49 (0) 40… • F +49 (0) 40…0 ibis.com • accorhotels.com LFPI Hotels Management Deutschland GmbH Sitz der Gesellschaft: Aachen Registergericht: Aachen HRB 17042 Geschäftsführer: Philipp Bessler USt-IdNr.: DE81…

air condiditoning - NO SLEEP

Customer review rating 1.0/5

Tom R. Couples - Confirmed reviews ALL

good morning, I stayed in the hotel on Wednesday 12th July. There was no air conditioning in the room at all and it was so hot my wife and i did not sleep at all. at 2.30 am my wife went down to reception and was told there was nothing that could be done. when she asked why the response was 'what do you want me to do about it?' this is not the level of service we would expect from an Ibis. on checkout we asked if the room rate was going to be adjusted and nothing was changed.

Dear Mr r., thank you for taking the time to point out the problem with your reservation. Our night service is covered by an outside company. The complaint you made on the first night unfortunately never got through to us. Unfortunately, I cannot explain why you were not accommodated at check out and would like to apologise to you in all firmness. Please let me know on which credit card I may credit you 15% of the accommodation price. Sincerely, Katharina Mackel - Assistant Manager ibis Styles Hamburg Alster City Holsteinischer Kamp 59 • 22081 Hamburg • Deutschland T +49 (0) 40… • F +49 (0) 40…0 se… ibis.com • accorhotels.com LFPI Hotels Management Deutschland GmbH Sitz der Gesellschaft: Aachen Registergericht: Aachen HRB 17042 Geschäftsführer: Philipp Bessler USt-IdNr.: DE81…

Family friendly

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Nice staff, good and family friendly rooms. Lovely breakfast.

Dear Catherina L., We very much appreciate your comments regarding your stay at the ibis Styles Hamburg Alster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Giovannitti - Hoteldirektor ibis Styles Hamburg Alster City Holsteinischer Kamp 59 • 22081 Hamburg • Deutschland T +49 (0) 40… • F +49 (0) 40…0 ibis.com • accorhotels.com LFPI Hotels Management Deutschland GmbH Sitz der Gesellschaft: Aachen Registergericht: Aachen HRB 17042 Geschäftsführer: Philipp Bessler USt-IdNr.: DE81…

Good location.. I would stay again

Customer review rating 5.0/5

Debbie M. Couples - Confirmed reviews ALL

This does not meet the 3* listed on the website. This hotel exceeded my expectations I would 100% recommend and be back here again. Fantastic service

Dear Deborah M., We very much appreciate your comments regarding your stay at the ibis Styles Hamburg Alster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Giovannitti - Hoteldirektor ibis Styles Hamburg Alster City Holsteinischer Kamp 59 • 22081 Hamburg • Deutschland T +49 (0) 40… • F +49 (0) 40…0 ibis.com • accorhotels.com LFPI Hotels Management Deutschland GmbH Sitz der Gesellschaft: Aachen Registergericht: Aachen HRB 17042 Geschäftsführer: Philipp Bessler USt-IdNr.: DE81…

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Other web-users rate our hotel

  • 520 reviews 9.4/10 Location
  • 720 reviews 7.7/10 Room
  • 579 reviews 9.7/10 Service
  • 12 reviews 8.3/10 WiFi
  • 503 reviews 8.7/10 Breakfast
  • 434 reviews 7.6/10 Comfort
  • 278 reviews 8.5/10 Cleanliness
  • 128 reviews 8/10 Vibe

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