Mercure Hotel Plaza Essen 4 stars

Customer review rating 4.7/5 1,607 reviews

ALLSAFE approved hotel

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Mercure Hotel Plaza Essen
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+ 17 Services

Hotel extras

  • An ALLSAFE certified hotel

  • 132 newly renovated and air-conditioned non-smoking rooms

  • Central location: 1.5 km to the city center with the main train station and the Messe Essen

  • 6 different categories, from standard to junior suite

  • Only a few minutes walking to the museum Folkwang

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Currency exchange
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Bike rack facilities
  • Ski hire facilities (nearby)
  • Breakfast Paying
  • 1 Bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Plaza Essen

Bismarckstr. 48-50
45128 essen

Tel: +49201878580

Fax: (+49)201/87858700

Check-in from 15h00

Check out up to 12h00

  • 101, 107 :  101, 107 Philharmonie

  • U11 :  U11 Philharmonie

  • By plane

    COLOGNE/BONN At 70km / 43.5 miles

  • By plane

    DUESSELDORF At 27km / 16.78 miles

  • By car

    A40 ESSEN ZENTRUM At 0.5km / 0.31 miles

  • By car

    A42 ESSEN/NORD At 6km / 3.73 miles

  • By car

    A52 RUETTENSCHEID At 1.5km / 0.93 miles

  • By train

    ESSEN MAINSTATION At 1km / 0.62 miles

GPS :51.444225, 7.00579

Our accommodation(s)

At the 4-star Mercure Hotel Plaza Essen hotel, choose between Standard, Privilege and Deluxe Rooms, and Junior Suites with a small balcony. We also have two specially adapted rooms for people with reduced mobility. The 132 rooms are air-conditioned and have WIFI and DSL access. A maximum of two children up to the age of 16 can stay free of charge in your room, but an extra bed will not be provided. Your pet is also welcome to stay for a charge of EUR 11 per night. All of our rooms are non-smoking.

Our restaurants and bars


Come and relax in the modern, feel-good atmosphere that awaits you in our hotel bar. Choose your favorite drink from our extensive drinks menu or enjoy a glass of wine from our Mercure wine list.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
Mercure Hotel Plaza Essen

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

1,607 reviews

TripAdvisor Rating 4.5/5

699 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Perfect location and very friendly staff!

TripAdvisor rating 5.0/5

NicoF1977 Friends getaway - 18/08/2021 TripAdvisor review

The hotel is 15min walking distance from main station and only 10min from the animated district of Rüttenscheider Str. Staff is very welcoming and professional. Rooms are renovated, clean and spacious. I was just missing a real shower in the bathroom instead of a bathtub.

Good stay

Customer review rating 4.5/5

Ulrike K. Solo - 10/11/2020 Confirmed reviews ALL

I was very satisfied with my 1-week stay at the hotel, particularly considering the pandemic conditions. The staff was very professional and friendly and tried to accommodate us in every way. Even though the breakfast buffet was not as lavish as during normal times, we were glad that it was still being offered as the restaurants were forced to close that week. The staff took great care that the cleanliness regulations were being followed. The also allowed us to get coffee and tea throughout the day. We were advised that the rooms would not be cleaned during our stay, which we appreciated, but we could get anything we needed from the front desk.

Pleasant stay

Customer review rating 4.5/5

Rajeevan Families - 02/09/2020 Confirmed reviews ALL

Clean and comfortable Hotel stay. Friendly staff

Not as Luxurious as it says

Customer review rating 2.0/5

Ella Families - 31/08/2020 Confirmed reviews ALL

I have book this hotel to be able to use pool however 2 days before our arrival I received short email saying pool is closed. When I entered room it looked very empty and not welcoming. Apparently everything what was making this room 'luxury room' was removed due to COVID. I was little confused why for example-minature body lotion was removed but multi use shampoo was left? Allegedly everything was available at the reception but chasing after bit and bobs is a very last thing I want to do after arrival. Unfortunately it feels like hotel is using COVID as an excuse rather than accommodate changes. I feel like I payed far too much for this room taking into account that I got basic room, poor breakfast and closed pool. Breakfast was very basic, eggs out of box and half of the croissant on the plate? Overall

Nice garden

Customer review rating 3.5/5

Vincent P. Couples - 14/08/2020 Confirmed reviews ALL

Clean and modern hotel.

Good location

Customer review rating 4.0/5

Thusitha Families - 08/07/2020 Confirmed reviews ALL

COVID-19 set up was good. No cleaning of rooms every day was good. Why cant this be done when things go back to normal. Maybe have room cleaning every few days and save the planet.

Well located and friendly staff

Customer review rating 5.0/5

Rudi Business - 20/03/2020 Confirmed reviews ALL

I stayed here for business and the hotel is easy to find. Parking was plentiful. The staff was very friendly and helpful and treated me like a special customer.

Great place to stay

TripAdvisor rating 5.0/5

jphansford 21/02/2020 TripAdvisor review

Location is good, 10 minute walk in to essen or 5 minutes to nearest metro. Hotel was very clean and staff extremely friendly. Great choice at breakfast, cooked, fresh fruit, meats, cheeses and breads. Would recommend Only negative was shower sometimes difficult to control temperature


Customer review rating 4.5/5

Ravi C. B. Business - 19/01/2020 Confirmed reviews ALL

Everything was good except that I was charged twice. My credit card was swiped twice and the person who was at the counter should have been careful.

Very nice stay at Mercure Hotel Plaza

TripAdvisor rating 5.0/5

ChingFY Business - 13/12/2019 TripAdvisor review

I was arriving at the hotel early in the morning of Sunday, around 9am. Prior to my arrival, I was told the hotel is fully booked a day before due to big trade event in the city. Upon checking in and presented my Gold card membership, I was then offered a early check-in by the hotel staff, thank you for making the effort in securing an early check in so I can rest in the room after long haul flight. The staffs were friendly be it at reception or at the dinning restaurant, it was a nice and pleasant stay.

Business in Essen

Customer review rating 5.0/5

Essen B. -. J. Business - 26/11/2019 Confirmed reviews ALL


Friendly & Comfortable

TripAdvisor rating 5.0/5

ufukolmez Business - 30/10/2019 TripAdvisor review

Best place to stay at ESSEN and for bussines or/and private reasons. Accesibility, location and atmosphere are very good. Beheviours of stuffs also soo friedly and you fell yourself like at home. Breakfast also very satisfied to make good start the day ... even you do not want to stop :-)

Helpful staff and excellent sleep

Customer review rating 5.0/5

Anonymous Business - 29/10/2019 Confirmed reviews ALL

I very much appreciate the quality of the rooms (especially the one on the garden side which is quiet). The breakfast is healthy!

Very good place

TripAdvisor rating 4.0/5

W2573JMpaulb Business - 14/10/2019 TripAdvisor review

Service at a very good level, staff was always available, efficient and smilling. Quality of the equipment and cleanliness of the room were perfect. Swimming pool available was a must. Sleep quality can be improved.

Customer review rating 5.0/5

Shariffa P. Families - 12/10/2019 Confirmed reviews ALL

We absolutely loved the room and the great service! Checking in and out were fuss-free. Loved that the hotel provided us with soap for our little one even! Thank you very much! We'll definitely return to this hotel in future.

Comfortable 4-Star Hotel in Essen with Splendid Service

TripAdvisor rating 5.0/5

royhi Business - 09/10/2019 TripAdvisor review

Stayed in Mercure Plaza Essen for 2 nights of business trip. t was a pleasant stay and pretty much what you would expect from a 4-star hotel. The hotel has bright lobby with adequate seating. Check-in process was efficient with friendly and accomodating staffs. Room was clean, spacious and comfortable. I had the privilege room facing the courtyard shared with apartment building adjacent to the hotel, thus it was very quiet and suitable for resting. The only downside would be the TV that's really undersized and sometime slow to respond. The bathroom has just the right size with bright clean white tiles. Breakfast was excellent, extensive selection of food and drink (even better than Novotel on the higher end of 4-star that I stayed in after this stay), and warm cozy atmosphere. The only downside is that the restaurant only open for breakfast, and not available for lunch or dinner. On the other hand, the hotel is located near an area with plenty of restaurants and bars. Parking is available in the hotel's basement, but costs EUR 18/day, which I personally think should be available for free for hotel guests, of at least at reduced price. Overall, Mercure Plaza Essen would be my preferred choice if I have a trip to the region again.

Had a good experience at the Mercure Essen.

Customer review rating 4.0/5

Ulrike Solo - 16/09/2019 Confirmed reviews ALL


Modern hotel, good breakfast and service

Customer review rating 5.0/5

J. Couples - 12/08/2019 Confirmed reviews ALL

nice experience and good value for money


Customer review rating 3.5/5

Joel L. Friends - 22/07/2019 Confirmed reviews ALL

It was not really ok because my door was knocked on the day of check out at 11:30am with the sign on the door please don't disturb

Friendly staff and clean big room

Customer review rating 4.5/5

Dennis Couples - 09/07/2019 Confirmed reviews ALL

Clean silent room and the breakfast was really nice and the staff was friendly.

Dear Dennis S., thank you for your positive feedback. I will share it to my team with pleasure. For you information: We have some USB Ports at the bedside. We hope we can see you again soon. Best wishes from Germany Timo Radochowski -Assistant Manager-

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