Mensagem informativa

Mercure Hotel Berlin Mitte 3 estrelas

Nota clientes Avis 4.5/5 2.641 comentários

Hotel aprovado por ALLSAFE

Reservar este hotel
Quarto 1

Garantia do melhor preço

Como funciona?
+ 19 Serviços

Extras do hotel

  • HOTEL com certificação ALLSAFE

  • Átrio tranquilo com plantas, o bar Gleis 11 está aberto, sala de reuniões para 12 pessoas

  • A estação de metro Gleisdreieck (U1/U2/U3) situa-se a apenas 50 metros de distância

  • A Potsdamer Platz e todas as atrações situam-se nas proximidades

  • Facebook:https://www.facebook.com/Mercure-Hotel-Berlin-Mitte-203299086422504/ LeClub Programm

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Mercure Hotel Berlin Mitte

Luckenwalder Strasse 11
10963 berlin
alemanha

Tel: +49305165130

Fax: (+49)30/516513600

Check-in desde as 15h00

Check-out até às 12h00

  • ANHALTER BAHNHOF :  M29 SCHOENEB. BRUECK

  • HAUPTBAHNHOF :  M41 ANHALTER BAHNHOF

  • Alexanderplatz :  U2 Gleisdreieck

  • MOECKERNBRUECKE :  U1, U3 GLEISDREIECK

  • POTSDAMER PLATZ :  U2 GLEISDREIECK

  • U1, U2 :  U1, U2, U3 GLEISDREIECK

  • Zoologischer Garten :  U2 GLEISDREIECK

  • De avião

    BERLIN BRANDENBURG AIRPORT A 25 km / 15,53 milhas

  • De avião

    BERLIN SCHOENEFELD A 25 km / 15,54 milhas

  • De avião

    BERLIN TEGEL A 11 km / 6,84 milhas

  • De comboio

    ANHALTER BAHNHOF A 1 km / 0,62 milhas

  • De comboio

    BERLIN HAUPTBAHNHOF A 3,2 km / 1,99 milhas

  • De comboio

    POTSDAMER PLATZ A 1,2 km / 0,75 milhas

GPS:52.500157, 13.375511

Serviços do hotel

BREAKFAST ROOM Foto não contratual

Desfrute de um pequeno-almoço de bufete variado na nossa sala de pequeno-almoço, de segunda a sexta-feira das 06:00 às 10:00 e aos fins de semana das 06:30 às 11:00 - o início perfeito para um dia emocionante na capital!

Serviços no hotel e nas proximidades

Check-in desde as - Check-out até às

Em resumo

  • Estacionamento
  • Restaurante
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Serviços de catering
  • Sem Restaurante
  • Um Bar
  • Máquina de snacks e bebidas
    • Máquina de snacks e bebidas Custo adicional
  • Pequeno-almoço
    • Bufete Custo adicional
Reuniões/Eventos
  • Uma Sala de reunião
  • Centro de negócios
    • Centro de negócios self-service
Equipamentos e serviços do hotel
  • Informações do hotel
    • 120 quartos
    • Sem quarto para pessoas com mobilidade reduzida
    • 4 quartos para famílias
    • 8 quartos contíguos
    • 120 quartos para não fumadores
    • 5 pisos
  • Idiomas falados no hotel
    • Português
    • Russo
    • Turco
    • Espanhol
    • Francês
    • Italiano
    • Polonês
    • Alemão
    • Inglês
  • Wi-Fi
    • Linha de transmissão de alta velocidade
    • WIFI nas áreas comuns
    • WIFI de alta velocidade
    • WIFI no hotel
    • Internet de alta velocidade
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% não fumadores
  • Elevador para todos os pisos
  • Check-in e check-out
    • Check-out expresso
    • Check-in expresso
  • Concierge
    • Concierge
  • Equipamento de secretária disponível
    • Máquina de engraxamento de sapatos
  • Ferro de passar
    • Ferro de engomar na receção
  • Cofre na receção
    • Cofre na receção
Acesso ao alojamento
  • Parque de estac. em Gleisdreieck Custo adicional
    • Perto da propriedade
    • 300 lugares de estacionamento
    • Público
Família
  • Serviços para crianças
    • Jogos de tabuleiro disponíveis

As nossas opções de alojamento

No Mercure Hotel Berlin Mitte de 3 estrelas, poderá escolher entre quartos Standard e Superior com cama dupla, bem como Suites Junior espaçosas. Todos os 120 quartos não fumadores possuem WIFI e os quartos Superior incluem A/C. Menores de 12 com alojamento gratuito no quarto dos pais. Animais de estimação bem-vindos (20 EUR/noite). O nosso serviço de lavandaria está à sua disposição.

Quarto Standard com cama individual

  • Número máx. de pessoas: 1
  • Superfície: Desde 13 / 140 sq ft
  • Vistas: Lado do pátio, Lado do jardim *

Sujeito a disponibilidade

  • Internet de alta velocidade
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • secretária
  • Telefone com ligação direta

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 1

  • Tamanho máximo: 28

  • Capacidade máxima: 6 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Mercure Hotel Berlin Mitte

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.5/5

2.641 comentários

Classificação do TripAdvisor 4.0/5

1.029 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

There might be better offers from the same provider

Nota Tripadvisor 3.0/5

SrtaD Business - 20/09/2021 Avaliação com certificação TripAdvisor

Needed accommodation for two nights before and two nights after an in-house course in the city. Stayed in this Mercure for the first two nights before the course started (then would move to the location paid by the course provider). I noticed the size of the room before booking it on the website, but in person it seems way smaller than in the pictures - also, the desk and tv/remote control were a bit dusty. Location is good, across the street from Gleisdreieck - which runs three different metro lines. There are not a lot of eateries and bars around though, unless you arrive in time to get something open in the park. During the wee hours of the night some disrespectful guests are yelling in the courtyard and it seemed they were inside my room. I had breakfast at the hotel on my last day and cleaningness is approved, as well as the personnel care for making sure guests follow the hygiene and distancing rules. Decided to stay at another Mercure for the final 2 nights after the course was over: I surprisingly paid the same price for better room and sleep quality, and the latter hotel was also in a central location.

Weekend sightseeing

Nota Tripadvisor 5.0/5

Brian T Couples - 15/01/2020 Avaliação com certificação TripAdvisor

Had a lovely stay here. Arrived at 11am 4 hours before check in to see if we could leave our bags somewhere but the rooms were already available so they let us check in early which was great. Quick freshen up the walked into town about 20 mins walk to brandenburg gate on flat level. Rooms were good but the bar and breakfast restaurant was excellent. Would recommend this hotel for short trips for signs seeing. Bigbus bus tour 48hr pass, boat tour and walking tour well recommended which filled 2 days for €169 for 4 adults. Great value.

Dear Mercure guest, thank you very much for your great review and for your recommandation. It is always a pleasure to receive positive feedback and I will share your comments with our team. We hope that your next stay will be as pleasant as your previous one. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Quiet and very comfortable hotel in the center of Berlin

Nota Tripadvisor 5.0/5

VictoriaWA05 Family - 03/01/2020 Avaliação com certificação TripAdvisor

The hotel is very well located in terms of transport links, cozy and quiet with a small courtyard. The staff is very helpful, friendly, professional. Very good breakfasts with a variety of dishes, coffee and tea are brought by the waiter, they speak all languages, an individual approach to each guest, this is very nice). The rooms are clean, the beds are comfortable, the only drawback is the very small pillows). We will be happy to come back again.

Dear Mercure guest, thank you very much for your great review and for your recommendation. We very much appreciate your comments about the friendliness of our staff and I will share your comments with the team. It is a pleasure for us that you enjoyed your stay and we hope to see you again soon, Yours sincerely, Sigrid Scheide & team -hotelmanager-

My favourite hotel in Berlin - Always enjoyable and excellent location

Nota Tripadvisor 5.0/5

kris_wijnendaele Business - 15/12/2019 Avaliação com certificação TripAdvisor

This week I enjoyed again 2 comfortable days on a business trip in the Mercure Berlin Mitte. The hotel is in an excellent location with very convenient access to Tegel Airport as well as to most business and tourist venues. Staff are generally very professional and friendly, with an exceptional thanks to Mr Wick and his colleague responsible for the bar. They are both super friendly and offer excellent service. Rooms and beds are comfy and very clean. I will come again next year!

Dear Kris_Wijnendaele, thank you very much for your review and kind comments about your stay. We are happy to read that you had a pleasant stay with us and we hope to see you again. We wish a merry christmas and a happy new year. Best regards from berlin Anja Engel -assistant manager-

DESAPPOINTED

Nota Tripadvisor 2.0/5

Jrc2919 Friends getaway - 02/09/2019 Avaliação com certificação TripAdvisor

We travelled with a couple of friends. When we arrived at the hotel, the front desk lady made our check in and gave us in the hand the respective keys. When we entered our room, after carrying our heavy luggage stairs up (lift was broken), we became very desappointed. We had booked for a luxury room, and there were not even windows in the room we received, just two small skylights. We searched for our reservation and saw that the room was completely different. So, we went to the front desk and made a complain. They realized that we were in the wrong room. Keys had been exchanged by the person who made our check in. So we asked to change room and unfortunately there were no more luxury rooms available and they suggest us to ask our friends to change room with us. Of course we would never do that!!! They had already unpacked their bags. So, we stay in that horrible room!!! Unfortunate!!!

Dear Mercure guest, thank you very much for your time to share your feedback about your stay in our hotel. I am very sorry that your experience did not meet your expectations and you felt uncomfortable in your room. Please accept my sincerest apologies for all the inconvenience caused by this unpleasant incident. Unfortunately the keys had been exchanged due to a mistake of our receptionist. I understand very well that you were disappointed with the room provided and I assure you that I will take all possible measures that this will not happen in the future. Would you kindly note that this unique and unpleasant experience was an exception to our normal practices, therefore we will contact you personally. We appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the future. Yours sincerely, Sigrid Scheide -hotelmanager-

Excepcional

Nota clientes Avis 5.0/5

Danilo D. Famílias - 12/07/2019 Comentários confirmados de ALL

Atendentes muito gentis e prestativos

Dear Mr. D., thank you very much for your great review. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It will be a pleasure for me to share your comments with our team. We thank you for your kind feedback, and it is our hope that your next stay will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Rooms outdated, but friendly staff and excellnt breakfast

Nota Tripadvisor 4.0/5

IlseT44 Business - 10/02/2019 Avaliação com certificação TripAdvisor

I stayed for 2 nights. Rooms are very nineties, but clean, good quality matrass. Enjoyed the large deluxe room. Large bathroom as well. Check in was quick and efficient. The breakfast is super high quality. Lots of choice and friendly, helpful staff.

Dear Mercure guest, thank you very much for your great review. It is always a pleasure for us to receive positive feedback and I will share your comments with our team. We are happy that you enjoyed your stay and we hope to see you again soon. Yours sincerely, Sigrid Scheide & team -manager-

Muito bom

Nota clientes Avis 4.5/5

Ana P. M. D. P. Famílias - 21/01/2019 Comentários confirmados de ALL

Optima experiência, bom serviço, hotel bem situado, gostei e recomendo. Muito obrigado !!

Dear Mrs. P., we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Mercure Hotel Berlin Mitte

Nota Tripadvisor 4.0/5

aligs81 Solo travel - 17/01/2019 Avaliação com certificação TripAdvisor

The hotel was very easy to find and very good for the U bahn. Location was good for the technical museum and easy to get all around Berlin from. All the staff were friendly and helpful. The rooms were very clean but a little small and my room was a bit cold.I had breakfast which was good with a wide range of choice. The man running the breakfast room was helpful. The bar was also nice and not too busy.The price was also good.I would happily stay in this hotel again.

Dear aligs81, we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Anja Engel -assistant manager-

Excellent Hotel

Nota Tripadvisor 5.0/5

Chris S Couples - 13/12/2018 Avaliação com certificação TripAdvisor

The hotel is very clean and friendly although located in a fairly run down area. But it does offer very easy access to the U bahn lines U1 & U2 giving fast transport to many great sites.Rooms are really nice, clean, quiet and comfortable. Try for one that overlooks the inside courtyard.Bar and breakfast areas are bright and comfortable although the evening food menu is limited and eaten in the bar area. But the U bahn U2 takes you quickly to the city centre Zoologischer Garten or Alexanderplatz where many good restaurants may be found.

Dear Mercure guest, thank you very much for your great review. We very much appreciate your comments about our rooms and the location of the hotel. It is a pleasure for us that you enjoyed your stay so much and we hope that your next stay will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Great Location - Next to Train Station

Nota Tripadvisor 5.0/5

Tourist23614321823 Solo travel - 30/11/2018 Avaliação com certificação TripAdvisor

Was Clean and quite property with convenient access to key U trains. Breakfast service was good and Staff were good. Liked the Courtyard, which I believe will be fantastic during the summer. There is a great Park next to Hotel as well.

Dear guest, thank you very much for your comments and review. We are happy to see that you hade a really nice time in our hotel. We hope to see you again and wish a great Christmas time Best regards Your team from the Mercure Hotel Berlin Mitte

Um Ibis sob a pele de um Mercure

Nota clientes Avis 2.0/5

Pedro N. Viajante individual - 26/10/2018 Comentários confirmados de ALL

Escolhi o hotel por pensar tratar-se de um Mercure. O hotel é bom, localização ok. Porém, não foi a experiência que já tive em um Mercure.

Dear Mr. N., thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sigrid Scheide -manager-

Uma boa experiência.

Nota clientes Avis 4.5/5

Pablo L. R. Casais - 24/09/2018 Comentários confirmados de ALL

Equipe excelente, café da manhã excelente, cama ruim.

Dear Mr. Leao R., thank you very much for your great review. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as a motivation to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Ótimo hotel

Nota clientes Avis 5.0/5

Carine Negócios - 24/09/2018 Comentários confirmados de ALL

Café da manhã muito bom, funcionários super simpáticos e atenciosos e localização super estratégica!

Dear Mrs. A., thank you very much for your great review.It is a pleasure to receive such a positive feedback and I will share your comments with our team. I am sure that this feedback will serve as a motivation to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Quiet and well located

Nota Tripadvisor 4.0/5

Jo S Couples - 03/05/2018 Avaliação com certificação TripAdvisor

The Mercure Hotel Berlin Mitte is a small hotel with lovely staff. Because it is in a quiet street we initially thought we were isolated but soon found we were well placed to everything we wanted to see in Berlin. A two minute walk to the metro with lines that take you everywhere or a 10 min walk to Potsdamer Platz and the Brandenburg Gate. Hitler's bunker is around the corner and a great Brewhouse, the BRLO is at the end of the street.

Dear Jo S., thank you very much for your lovely praise of our staff and your great review of our Mercure Hotel. To make you feel at home is always our ambition and we are happy that we achieved it! We are looking forward to "make you feel at home" again. With best regards, Sarah Moosdorf -front office manager- & team

Straightforward and pleasant experience

Nota Tripadvisor 5.0/5

DavidC5232 Business - 28/03/2018 Avaliação com certificação TripAdvisor

The hotel was ideally located next to the venue for the show I was exhibiting at and very easy to access. The staff were friendly and helpful. The room was comfortable and well-appointed. My only criticism was that the wifi was quite slow but this was not an issue as I could hotspot my own device.

Dear John, thank you very much for your great review and for your recommendation. We very much appreciate your comments about our staff and the rooms. It will be a pleasure to share your positive feedback with our team. But I am really sorry that your Wifi connection was to slow. Please be assured that we already took the appropriate measures and we will install new hardware and we will change the provider. We think that the problem will be solved by august. It is our hope that your next visit will be as pleasant as your previous one. Yours sincerely, Sigrid Scheide & team -manager-

Superb value

Nota Tripadvisor 5.0/5

John B Solo travel - 25/03/2018 Avaliação com certificação TripAdvisor

Nice hotel with great service and hotel staff. Near a train station and easily accessible. Nice little patio area to relax and great bar and lounge. A very nice buffet breakfast also. Very good value for the service provided.

Dear John, thank you very much for your great review. We are glad that you enjoyed your stay and we hope to see you again sonn. Yours sincerely, Sigrid Scheide & team -manager-

Razoável.

Nota clientes Avis 4.0/5

Walbia L. Famílias - 14/01/2018 Comentários confirmados de ALL

Gostei muito do café da manhã e do atendimento. Funcionários qualificados e atenciosos. Wi-Fi muito ruim. O fato do nome ser Mercure Mitte, nos induz a uma localização errada, pois na realidade o hotel fica no bairro Kreuzberg e não no Mitte.

Dear guest, thank you very much for your good review. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sorry that the quality and speed of our WiFi did not meet your expectations. Please accept my apologies. We are in contact with the provider to improve the quality. Thank you again for sharing your experience, and we hope to see you again soon. Yours sincerely, Sigrid Scheide & team -manager-

Nice place in Berlin Center

Nota Tripadvisor 5.0/5

mfranky87 Business - 13/12/2017 Avaliação com certificação TripAdvisor

The hotel is in a very good location in order to wandering around the city. The staff was very nice and kind. The room was pretty big and warm and the breakfast simply amazing. I would recommend to stay at this hotel if you're interested in seeing the city, or for business trips. Moreover it's very close to the U-Bahn station (just 1 minute walking) from where you can reach all the corner of the city.

Dear Marco, thank you very much for your lovely praise of our staff and your great review of our Mercure Hotel. To make you feel at home is always our ambition and we are happy that we achieved it! We are looking forward to "make you feel at home" again. Best regards, Sarah Moosdorf -front office manager- & team

Foi bastante agradável a está dia neste hotel! O único senão é a inexistência de de quartos com camas separadas!

Nota clientes Avis 4.0/5

Beatriz M. Amigos - 19/09/2017 Comentários confirmados de ALL

As pessoas de todos os setores do hotel com as quais contatamos foram sempre educadas e gentis! Café da manhã ótimo; sopa e sanduíche que comemos à noite, muito bons! Limpeza do quarto, ok!

Dear Ms.M., we are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another nice journey with us. With best regards, Sarah Moosdorf -front office manager- & team

Os 20 comentários mais recentes

Em parceria com TripAdvisor

Os nossos outros hotéis nas proximidades

Todos os nossos hotéis em berlin