Mercure Hotel Berlin Mitte 3 stars

Customer review rating (ALL Rating) 4.5/5 2,659 reviews

ALLSAFE approved hotel

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Mercure Hotel Berlin Mitte
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+ 19 Services

Hotel extras

  • ALLSAFE-certified hotel

  • Quiet green courtyard, Gleis 11 bar open, meeting room for up to 12 people

  • Gleisdreieck (U1/U2/U3) metro station just 50 m away

  • Potsdamer Platz and all attractions can be reached quickly and easily

  • Facebook:https://www.facebook.com/Mercure-Hotel-Berlin-Mitte-203299086422504/ LeClub Programm

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Berlin Mitte

Luckenwalder Strasse 11
10963 berlin
germany

Fax: (+49)30/516513600

Check-in from 15h00

Check out up to 12h00

  • ANHALTER BAHNHOF:  M29 SCHOENEB. BRUECK

  • HAUPTBAHNHOF:  M41 ANHALTER BAHNHOF

  • Alexanderplatz:  U2 Gleisdreieck

  • MOECKERNBRUECKE:  U1, U3 GLEISDREIECK

  • POTSDAMER PLATZ:  U2 GLEISDREIECK

  • U1, U2:  U1, U2, U3 GLEISDREIECK

  • Zoologischer Garten:  U2 GLEISDREIECK

  • By plane

    BERLIN BRANDENBURG AIRPORT At 25km / 15.53 miles

  • By plane

    BERLIN SCHOENEFELD At 25km / 15.54 miles

  • By plane

    BERLIN TEGEL At 11km / 6.84 miles

  • By train

    ANHALTER BAHNHOF At 1km / 0.62 miles

  • By train

    BERLIN HAUPTBAHNHOF At 3.2km / 1.99 miles

  • By train

    POTSDAMER PLATZ At 1.2km / 0.75 miles

GPS:52.500157, 13.375511

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BREAKFAST ROOM Non contractual photo

In our breakfast room, you can enjoy our rich breakfast buffet from Monday to Friday from 6:00 to 10:00 and on weekends from 6:30 to 11:00 - the perfect start to an exciting day in the capital!

Our accommodation(s)

In the 3-star Mercure Hotel Berlin Mitte, you can choose between Standard and Superior Rooms with a double bed, as well as spacious Junior Suites. All 120 rooms have WIFI access and are non-smoking, and the Superior Rooms are air-conditioned. Your child aged up to 12 can stay in your room free of charge. Pets are welcome (charge of EUR 20/night). Our laundry service will take care of your washing for you.

Single Bed Standard

  • Max. number of persons: 1
  • Area: From 13 / 140 sq ft
  • Views: Courtyard View, Garden View *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 28

  • Maximum capacity: 6 people

Find out more

Our guest reviews for
Mercure Hotel Berlin Mitte

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,659 reviews

TripAdvisor Rating 4.0/5

1,033 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice hotel with perfect location

Customer review rating 4.5/5

Anonymous Solo - 31/10/2021 Confirmed reviews ALL

Whatever you want to do in Berlin, Mercure Hotel Mitte is a great starting point. The hotel is nice, but the rooms are quite with wooden beds and carpets on the floor. Breakfast was vert nice, and the staff very helpful. I had i wonderful stay.

well located, very close to the event I joined

Customer review rating 4.0/5

Anonymous Business - 07/10/2021 Confirmed reviews ALL

Breakfast was good, i.e. fresh and good bread, good coffee, scrambled eggs. Service overall was very good. The room itself was old.

Good hotel; value for money

Customer review rating 4.5/5

Fins Solo - 06/10/2021 Confirmed reviews ALL

If you’re looking for a hotel that offers you value for money, Mercure Berlin Mitte will be a great option for you. It is located very close to subway station Gleisdreieck and easy to reach. A taxi ride to the main train station costs around 11 euro. The hotel is quiet and the staff is formal but professional, friendly and helpful. The room was on the small side and felt a bit old fashioned, but it was very clean and functional. If you’re looking for a romantic room, you probably won’t find it in this hotel. The towels were soft and fluffy, there was sufficient toilet paper and spare pillow and blanket available. There is a small fridge in the room that keps your drinks cool and a water cooker to make some coffee and tea. The shower was good and the ventilation system worked well. The quality of the pillow on the bed was not so good. It had seen better days. Wifi was free and good of quality. My room was a single room, but had towels and cups for two. If you’re staying in Berlin for a few days, this is a very good hotel to stay. It’s just a few subway stops away from Kurfürstendamm and Wittenbergplatz. I visited Berlin to attend football and handball matches from Hertha BSC and Füchse Berlin. Both venues were easy to reach via subway U2, less than 2 minutes on foot from the hotel entrance. The price for the stay was also very reasonable. I can easily recommend this hotel to solo travellers.

There might be better offers from the same provider

TripAdvisor rating 3.0/5

SrtaD Business - 20/09/2021 TripAdvisor review

Needed accommodation for two nights before and two nights after an in-house course in the city. Stayed in this Mercure for the first two nights before the course started (then would move to the location paid by the course provider). I noticed the size of the room before booking it on the website, but in person it seems way smaller than in the pictures - also, the desk and tv/remote control were a bit dusty. Location is good, across the street from Gleisdreieck - which runs three different metro lines. There are not a lot of eateries and bars around though, unless you arrive in time to get something open in the park. During the wee hours of the night some disrespectful guests are yelling in the courtyard and it seemed they were inside my room. I had breakfast at the hotel on my last day and cleaningness is approved, as well as the personnel care for making sure guests follow the hygiene and distancing rules. Decided to stay at another Mercure for the final 2 nights after the course was over: I surprisingly paid the same price for better room and sleep quality, and the latter hotel was also in a central location.

Customer review rating 4.5/5

Marek_cz Business - 17/02/2020 Confirmed reviews ALL

- perfect location close to EXPO and city centre - excellent breakfast

Dear Mr. T., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Comfortable stay in a good location. Breakfast was superb!

Customer review rating 4.0/5

Tamara Solo - 15/02/2020 Confirmed reviews ALL

A comfortable stay. Staff were very helpful and I enjoyed the breakfast buffet. The hotel was very close ( across the road) to the u-Bahn, but also a good walk - around 40 mins- to the Museum Island, passing by Potsdamer Platz and shopping strip.

Dear Mrs. M., we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. Please accept my sincerest apologies for the lukewarm water one day. Actually a reconstruction of the heating system took place. The hot water as well as the heating went off for a short time that day. We assure you that this incident does not show our normal standard and this will not happen again. Thank you again for sharing your experience, and we hope you will give us the opportunity to better serve you in the future. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Good, but could be better

Customer review rating 3.5/5

Mark B. Couples - 13/02/2020 Confirmed reviews ALL

Good location, food limited but nice, bigger menu would be nice. Room ok, needs better pillows, very uncomfortable.

Dear Mr. B. thank you for the good review of our hotel! Your comments are very important for us; this helps us to improve our service constantly. Please be assured that we are planning the renewal of our pillows this year. We are glad that you enjoyed your stay and we hope to see you again during your next visit to Berlin. Yours sincerely, Sigrid Scheide -hotelmanager-

Good stay

Customer review rating 4.0/5

Rene L. Couples - 12/02/2020 Confirmed reviews ALL

The elevator needs work, everything else was great, thanks!

Dear Mr. L.,, thank you for the good review of our hotel! Your comments are very important for us. This helps us to improve our service constantly. Please be assured that we have a service contract for our 2 elevators and we are doing general maintenance work. We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Great staff, good rail links, close to Technisches Museum Berlin

Customer review rating 3.5/5

Pete Business - 03/02/2020 Confirmed reviews ALL

I stayed for 5 days through work in 2020. Positives: It was easy to reach from Shonefeld Airport. Staff are really helpful, cant do enough for you. Water always hot and showers very good TV and hot drinks in room plus fridge. Space to work Great breakfasts and burgers in the bar Negatives, none really, The decor and colour scheme may not be to everyones taste Nothing else happening near the hotel (shops bars etc, a bit quiet)

Dear Mr. M., thank you very much for your great review and for your recommendation. It is always a pleasure to receive positive feedback, especially your comments about our team. I will be happy to share that with our collegues. As for your comment regarding the check-in e-mail, we will check the provided languages. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Well Nice stay

Customer review rating 4.5/5

Katrine H. Couples - 27/01/2020 Confirmed reviews ALL

Really good breakfast, super comfortable beds, and smiling and polite staff

Dear Mrs. H., we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Good location, comfortable clean hotel.

Customer review rating 5.0/5

Shirley F. Couples - 20/01/2020 Confirmed reviews ALL

All staff .... on reception and in the bar were extremely friendly and helpful in making our short visit fabulous

Dear Mrs. F., we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Weekend sightseeing

TripAdvisor rating 5.0/5

Brian T Couples - 15/01/2020 TripAdvisor review

Had a lovely stay here. Arrived at 11am 4 hours before check in to see if we could leave our bags somewhere but the rooms were already available so they let us check in early which was great. Quick freshen up the walked into town about 20 mins walk to brandenburg gate on flat level. Rooms were good but the bar and breakfast restaurant was excellent. Would recommend this hotel for short trips for signs seeing. Bigbus bus tour 48hr pass, boat tour and walking tour well recommended which filled 2 days for €169 for 4 adults. Great value.

Dear Mercure guest, thank you very much for your great review and for your recommandation. It is always a pleasure to receive positive feedback and I will share your comments with our team. We hope that your next stay will be as pleasant as your previous one. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Great stay for a weekend

Customer review rating 5.0/5

Brian Friends - 13/01/2020 Confirmed reviews ALL

A great stay. Very accommodating and rooms ready for us 4 hours early as only went to drop bags from airport at 11 but rooms were done and available for us.

Perfect stay

Customer review rating 5.0/5

이. Families - 06/01/2020 Confirmed reviews ALL

Upon arrival until the check out, it was just wonderful. I must say thanks to Front Office Team. Sorry i don’t remember the all the name but i met one lady and three gentle-mans, they were all so friendly and willing to help. Thank you so much to make my stay to be perfect !

Quiet and very comfortable hotel in the center of Berlin

TripAdvisor rating 5.0/5

VictoriaWA05 Family - 03/01/2020 TripAdvisor review

The hotel is very well located in terms of transport links, cozy and quiet with a small courtyard. The staff is very helpful, friendly, professional. Very good breakfasts with a variety of dishes, coffee and tea are brought by the waiter, they speak all languages, an individual approach to each guest, this is very nice). The rooms are clean, the beds are comfortable, the only drawback is the very small pillows). We will be happy to come back again.

Dear Mercure guest, thank you very much for your great review and for your recommendation. We very much appreciate your comments about the friendliness of our staff and I will share your comments with the team. It is a pleasure for us that you enjoyed your stay and we hope to see you again soon, Yours sincerely, Sigrid Scheide & team -hotelmanager-

Julie M./ Warren Marsh

Customer review rating 5.0/5

Julie M. Couples - 02/01/2020 Confirmed reviews ALL

Staff were friendly and helpful, and the hotel is in a good area with easy access to the tube.

Dear Mrs. M., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -hotelmanager-

My favourite hotel in Berlin - Always enjoyable and excellent location

TripAdvisor rating 5.0/5

kris_wijnendaele Business - 15/12/2019 TripAdvisor review

This week I enjoyed again 2 comfortable days on a business trip in the Mercure Berlin Mitte. The hotel is in an excellent location with very convenient access to Tegel Airport as well as to most business and tourist venues. Staff are generally very professional and friendly, with an exceptional thanks to Mr Wick and his colleague responsible for the bar. They are both super friendly and offer excellent service. Rooms and beds are comfy and very clean. I will come again next year!

Dear Kris_Wijnendaele, thank you very much for your review and kind comments about your stay. We are happy to read that you had a pleasant stay with us and we hope to see you again. We wish a merry christmas and a happy new year. Best regards from berlin Anja Engel -assistant manager-

DESAPPOINTED

TripAdvisor rating 2.0/5

Jrc2919 Friends getaway - 02/09/2019 TripAdvisor review

We travelled with a couple of friends. When we arrived at the hotel, the front desk lady made our check in and gave us in the hand the respective keys. When we entered our room, after carrying our heavy luggage stairs up (lift was broken), we became very desappointed. We had booked for a luxury room, and there were not even windows in the room we received, just two small skylights. We searched for our reservation and saw that the room was completely different. So, we went to the front desk and made a complain. They realized that we were in the wrong room. Keys had been exchanged by the person who made our check in. So we asked to change room and unfortunately there were no more luxury rooms available and they suggest us to ask our friends to change room with us. Of course we would never do that!!! They had already unpacked their bags. So, we stay in that horrible room!!! Unfortunate!!!

Dear Mercure guest, thank you very much for your time to share your feedback about your stay in our hotel. I am very sorry that your experience did not meet your expectations and you felt uncomfortable in your room. Please accept my sincerest apologies for all the inconvenience caused by this unpleasant incident. Unfortunately the keys had been exchanged due to a mistake of our receptionist. I understand very well that you were disappointed with the room provided and I assure you that I will take all possible measures that this will not happen in the future. Would you kindly note that this unique and unpleasant experience was an exception to our normal practices, therefore we will contact you personally. We appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the future. Yours sincerely, Sigrid Scheide -hotelmanager-

Rooms outdated, but friendly staff and excellnt breakfast

TripAdvisor rating 4.0/5

IlseT44 Business - 10/02/2019 TripAdvisor review

I stayed for 2 nights. Rooms are very nineties, but clean, good quality matrass. Enjoyed the large deluxe room. Large bathroom as well. Check in was quick and efficient. The breakfast is super high quality. Lots of choice and friendly, helpful staff.

Dear Mercure guest, thank you very much for your great review. It is always a pleasure for us to receive positive feedback and I will share your comments with our team. We are happy that you enjoyed your stay and we hope to see you again soon. Yours sincerely, Sigrid Scheide & team -manager-

Mercure Hotel Berlin Mitte

TripAdvisor rating 4.0/5

aligs81 Solo travel - 17/01/2019 TripAdvisor review

The hotel was very easy to find and very good for the U bahn. Location was good for the technical museum and easy to get all around Berlin from. All the staff were friendly and helpful. The rooms were very clean but a little small and my room was a bit cold.I had breakfast which was good with a wide range of choice. The man running the breakfast room was helpful. The bar was also nice and not too busy.The price was also good.I would happily stay in this hotel again.

Dear aligs81, we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Anja Engel -assistant manager-

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