Good hotel with large rooms. Tea/Coffee microwave fridge safe Air con TV all included. Breakfast €15 Per/Head and parking €18 Per Day extra. Staff friendly and helpful. The area outside the hotel is full of African refugees living in tents. Not pleasant to walk through but I've never had any safety issues.

Despite the hotel's website advertising a restaurant, there is only some microwaveable pasta and plastic wrapped sandwiches available in the evening. Expensive room and only plus point was an accessible parking lot under the hotel - which costs €18 / day!

The hotel is absolutely fantastic with good and friendly staff, spacious rooms with the right facilities at your hand and definitely the right value for money. However, the location is absolutely horrible which is a shame and it really takes away a lot from the hotel. If you are a business traveler or staying with family and will be staying out till late night then its worth considering other locations. Firstly, the location is quite a distance from the centre and secondly the place is full of either refugees (who are not harmful with all due respect) or people on drugs (who can be of serious concern).

I have stayed in various Novotel Hotels but this hotel did not even come up to 3 star Ibis Hotel. The location was dangerous with the homeless people camps in the area. We were advised not to step out at night. There was no in house cafe apart from a fridge food from the fridge behind the check in counter which also coupled as the bar. TV did not have any English channels. AC did not work. No one was available after 9.pm to answer our calls. The hotel did not look anything like how it was displayed on the web pages. I nominate this as the worst Novotel Hotel.

Unsafe location, under a bridge where the homeless stay. Staff not friendly. The food selection is terrible, you cannot go outside. The bar is tiny and over priced. I would not recommend this hotel to business people and especially not to families

UNSAFE LOCATION - Once locked inside the hotel, the rooms and staff were fine. Getting to the hotel is a safety hazard. Following the text instructions from the hotel to use the local metro stop and walk to the hotel, my family of 4 had to walk through 2 refugee camps at 10pm. We were too far into the bad area to turn around safely with various people following us. When booking the hotel, I did not realize Paris police consider this area a NO GO area for women let alone families. If you read this and still stay at this hotel, it's on you. This is clearly a DO NOT STAY location.

It was good for al people its a good hotel people there ate nice and friendly iam back nextime for sure for going out nightlife its was good verry good paris i have good time over there this hotel you can go

I cannot believe that I booked this hotel. I have never felt so unsafe in any of my travels. There are drug addicts everywhere outside the hotel and there are literally like over a hundred of them, I have never seen anything like it. The hotel is in the middle of nowhere so there are no stores or food shops nearby. To get to a bus stop or a metro station you have to walk a few hundred metres which should be ok however there is no escaping that you have to pass thru where all the drug addicts are, they are everywhere, there is no escaping them. The first night we arrived, we didn't eat because we were so afraid to go out to get some food. You will literally see them injecting syringes anytime of the day, it is really very confronting and some of them who are asking for food are quite aggressive. In terms of the actual hotel, I don't understand why the hotel reception is also the bar counter. The staff cannot pay attention to you because there is always a que for people ordering or paying at the bar, it is just really annoying and then when you get your turn the staff are very dismissive because they are in a hurry. This hotel is a nightmare, I will never ever go back to this again as in NEVER!

The breakfast does cost a little too much for what you're offering and the location around the hotel is not what it used to be. There so much migrants around that it only feel safe inside the hotel than outside.

The hotel location is right in front of a viaduct under which there are many homeless begging money and harassing the guests. Very uncorfortable feeling. I didn't went out of the hotel to walk around the neighborhood for fear of being molestated.

Hotel is not worth 4 stars and is located in a very bad environment. The neighborhood is full with drugs addictive people, you will find them randomly with the needles stuck in their arms. From our room a bag with shoes is disappeared and the hotel claims they did not see anything on the cameras nor could they find any suspicious person. The breakfast is reasonable but served with cardboard plates and cheap quality cutlery, it feels like you are on a camping rather than a 4 star hotel.

Booked this via Accor web-site on a non-refundable basis without checking the feedback via trip-advisor. Can't fault the hotel. Good family room.Private secured garage- 18 euros for 24hrs However access to the nearby metro problematic. One route passes by a make-shift illegal migrant camp, the other by a waste -recycling site and both under the concrete carriages way of the Bvde peripherique. For a family with young children, you can not help but feel uneasy though there is a constant police presence.25 mins to central Paris.During July/August, doesn't get dark until almost 10pm and we were normally back before 9pm so never had to make it back to the hotel by night It's cheap and it's understandably why.

Perfect family room, quiet, neat. Friendly staff. However, light did not work in the toilet and the nespresso machine also did not work. We also had to pay extra for the parking (18 euro per day). A bit far from the Eifel tower, poor neighbourhood.

Comfortable hotel with friendly staff with easy access to Paris city centre.Not much in close vicinity such as decent restaurants,shopping etc.Displaced Humans beings from poor,war torn countries and economic immigrants basically are all around the hotel.Nothing to worry about as this is the world we live in now.

Great stay and comfortable rooms.made my family very comfortable.good rooms good staff namely keity and kadir and great hotel.value for money. Its around 5 minutes comfortable walk from the port 're chapple metro and tram station. Not much of a restaurant beside the hotel however staff are very helpful and will help you to get the food delivered in your room if 5 minutes walk is too much for you to walk. I stayed with my family (including my anfant) very safe and good location.police are all around the hotel and area so even if you come back to the hotel late night it's absolutely fine. Our stay was made very comfortable on top of that we got a very comfortable and spacious cot for my baby.all thanks to the novotel staff. Rooms are amazing with bath tub. You will get all the necessary items in the hotel so not to worry. One of the best hotel I have stayed so far. Will definitely come back again. Well done