Novotel Suites Paris Nord 18ème

The area around the hotel is terrible and very unsafe. The hotel staff were unhelpful and rude. We found cockroaches in the bathroom. Hotel location also quite far from the centre with absolutely no amenities around like a shop or a cafe Train station near the hotel is unsafe at night and quite uncomfortable to traverse even in the day All in all, very bad experience. Please avoid

city hotel, outside of the town. lobby, reception and breakfast area all together. no any decor, warm and welcoming staff. very simple without any warm welcoming. rooms are very comfortable and very clean. price in not value.

Hotel itself is not bad. Suites are big and service is decent. Anyway it still doesn't look like 4*. Breakfast is really good. Unfortunately that hotel is not in safe area. I would not recommend to walk around at night. Drugs can be easily bought around. There is about 15 mins walking to metro and next abt 40 min ride to downtown Paris.

Had very bad stay as communication was not good .after 2 days room has been cleaned…Also reception desk the person was not good in speaking. Have complains about the room as not working and he mentioned that he don’t have any room available.another room same issue . Later we manage to change room for a night but 2 night with out it.

The hotel is outside Paris, It will takes 30 mins to get into the center. The walk from the Hotel to Porte le Chapelle Metro is not safe especially at night. Don’t go back to the hotel using the metro at night. Get a taxi for your own safety. I don’t how they got a 4 star status.