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Novotel Suites Paris Nord 18ème Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 3,410 reviews

ALLSAFE approved hotel

Novotel Suites Paris Nord 18ème
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+ 14 Services

Hotel extras

  • Metro line 12: Montmartre, Champs-Élysées, Opéra Garnier...

  • Direct access to Roissy-CDG by the A1

  • Family-friendly 322 sq. ft. bedroom suites

  • Bar with veranda

  • 24/7 fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Suites Paris Nord 18ème

1 Impasse Marteau
75018 paris
france

Tel: +33149463939

Fax: (+33)1/49463940

Check-in from 14h00

Check out up to 12h00

  • 302 :  302 PTE DE CHAPELLE

  • Métro 12 :  12 Sortie 1 -Boulevard Ney

  • T3 :  T3 PTE DE LA CHAPELLE

  • By plane

    PARIS ORLY At 36km / 22.37 miles

  • By plane

    PARIS ROISSY CDG At 19.9km / 12.37 miles

  • By train

    PARIS NORD At 3.3km / 2.05 miles

GPS :48.901582, 2.359529

Hotel services

BOUTIQUE GOURMANDE

In the mood for a snack or a gourmet bite? The Novotel Suites Boutique offers everything you need to satisfy your hunger with a wide range of cooked dishes, salads and desserts to enjoy in your Suite at any time of day or night

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Room service Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 187 rooms
    • 5 rooms for people with reduced mobility
    • 61 family rooms
    • 6 connecting rooms
    • 173 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • French
    • English
    • Spanish
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • PARKING Additional charge
    • On site
Well-being
  • Fitness center
    • On site

Our accommodation(s)

Go big by staying in a 30 m² suite in Paris. Enjoy a lounge area with minibar, microwave and Nespresso. Shower in the morning, have a bath in the evening, or the other way around: do whatever you want!

Our guest reviews for
Novotel Suites Paris Nord 18ème

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

3,410 reviews

TripAdvisor Rating 3.5/5

1,489 reviews

Disgusting surrounding

Customer review rating 3.0/5

Mindaugas Business - 29/10/2021 Confirmed reviews ALL

I was dissapointed of inside of hotell. Dirty carpets, dirty walls. Breakfast with scrambled egs were strange taste, looks like storch added. No vegetables, even no ketchup. Sausages only last day of stay (posibly because manager arrived).

Poor service this time.

Customer review rating 1.5/5

Diakaridia Families - 23/08/2021 Confirmed reviews ALL

Faulty Coffee machine spiling water. Water close not functioning properly. Stayed three days with no one showed for cleaning. Well very poor service overall

Dear Guest, Thank you for your review. We are sorry to see you didn't enjoyed your stay among us. We will take good notes to improve our service. Gabriel PRZYBYLEK Responsable réservation - Débiteurs - Qualité Novotel Suites Paris Nord 18ème

Location is very hard hotel is nice

Customer review rating 3.0/5

Naem S. Families - 18/08/2021 Confirmed reviews ALL

My family and me found a hotel very nice and pleasant it was also very clean. But we will probably not come back because of the location and everything around it and Asuf my family not feeling safe to walk around they are especially not at night. Again I would like to say that your staff and the cleaning this of the rooms is great and it’s really too bad about the setting around the hotel.

Dear, Thank you for your review. We are happy you enjoyed our service. Gabriel PRZYBYLEK Responsable réservation - Débiteurs - Qualité Novotel Suites Paris Nord 18ème

Good stay

Customer review rating 4.0/5

Sarah Families - 07/03/2020 Confirmed reviews ALL

Friendly and helpful staff. Good breakfast buffet. Tidy, clean and good sized rooms. Not the greatest neighbourhood but very close to bus/train station to take you to central city etc.

Dear, Thank you very much for your positive review. It is a pleasure to see you enjoyed your in-hotel experience. Gabriel Przybylek Responsable reservation – Débiteurs – Qualité Novotel Suites Paris Nord 18

Nice stay

Customer review rating 4.0/5

Anonymous Families - 26/02/2020 Confirmed reviews ALL

It was good for us travelling with kids. Convenient and comfortable.

Poor location and poor room service

Customer review rating 0.5/5

Shaj Families - 24/02/2020 Confirmed reviews ALL

This hotel is definitely not a 4* standard. The staff do not understand English at all. We stayed 4 night in this hotel. Everyday they give one bottle of water even though there was 4 of us staying in the room. The cost of food inside the restaurant is 5x more expensive than outside. And the location is terrible. We’ve felt safe walking around the hotel. Not a very scenic area. Avoid at all cost. Not worth the price you pay to stay there.

Very Reasonable

Customer review rating 4.5/5

Stuart Families - 19/02/2020 Confirmed reviews ALL

Getting to the hotel from Gare Du Nord was fairly easy, we used the Metro to Port de la Chappelle and was a 6 minute walk; using Google Maps! On arrival reception was helpful and welcoming talking to us in English; overall staff at the hotel were polite and helpful throughout our stay. The room was very nice, good size, very clean; really liked the Shower AND Bath as well as the toilet being situated separate from the Bath/Shower room. The Hotel is situated next to the main A1 Motorway/ Paris Ring-Road intersection and our room over looked this, but soundproofing was top class; didn't notice any traffic noise. Breakfast was buffet style and was very good, more than enough food to set you up for the day; "continental" but catering for all tastes; even us English with Scambled Egg and Sausages!! The Hotel is situated fairly close to the Stade de France and Porte de la Chappelle main hub, with Bus, Tram and Metro links to the rest of Paris which makes this hotel suitable for both sporting events at the Stade to France and Paris site-seeing! Overall verdict, for the price this is a good choice.

Dear, Thank you very much for your positive review. It is a pleasure to see you enjoyed your in-hotel experience. Gabriel Przybylek Responsable reservation – Débiteurs – Qualité Novotel Suites Paris Nord 18
Customer review rating 3.5/5

Santosh K. Families - 12/02/2020 Confirmed reviews ALL

Overall good experience. However disappointed with the breakfast at the hotel. It was just the same menu for all the 4 days without even a single item being changed or swapped. For example - scramble egg could have been boiled egg on a different day, juice could have been apple juice instead of orange one on a different day. White bread could have been a brown bread the other day. So on and so forth.

Dear, Thank you very much for your positive review. It is a pleasure to see you enjoyed your in-hotel experience. About breakfast, products could evolve but not every day. We propose orange + apple juice every day. We have 5 type of bread as traditionnal baguette, modern baguette, multi-cereal bread, rustic bread, and white bread proposed every day. Gabriel Przybylek Responsable reservation – Débiteurs – Qualité Novotel Suites Paris Nord 18

Good location

Customer review rating 3.5/5

Ian Families - 04/02/2020 Confirmed reviews ALL

Good stay in a nice room. Pity the fire alarm went off at 5am waking everyone up. No all clear given. No apologies offered or communication. Super expensive parking 18€ for less than 24hrs.

Dear, Thank you for your review. We are sorry to see you didn't completely enjoyed your stay among us. There was a fire alarm in the hotel. It is a security equipment that all establshment must have to guarantee the security of their customers. After fire alarm, only firefighters are able to say were the smoke came from if it was a false alarm from a manual detector. Actually, we are the most competitive hotel for parking price in the area. It is more than 20€ per night on the other establishments. Gabriel Przybylek Responsable Réservation - Débiteurs - Qualité Novotel Suites Paris Nord 18

Ideal location for Stade de France

Customer review rating 3.5/5

Trevor Friends - 04/02/2020 Confirmed reviews ALL

Nice room and staff, however we had a fire alarm go off at 4.30am and no explanation or apology as it was a false alarm from the kitchen ... very unsatisfied

Dear, Thank you for your review. We are sorry to see you didn't completely enjoyed your stay among us. There was a fire alarm in the hotel. It is a security equipment that all establshment must have to guarantee the security of their customers. After fire alarm, only firefighters are able to say were the smoke came from if it was a false alarm from a manual detector. Gabriel Przybylek Responsable Réservation - Débiteurs - Qualité Novotel Suites Paris Nord 18

average hotel

Customer review rating 3.0/5

Neil S. Families - 04/02/2020 Confirmed reviews ALL

I was surprised there was no restaurant at the hotel as I didnt book breakfast due to being a Diamond card holder and breakfast is complimentary, which was denied when asked at reception. There was a fire alarm on Monday morning at approximately 05.00am which when getting to reception we were told by other residents that is was a false alarm as the baker had burnt the bread! no communication given from the hotel or security officer on site. The hotel room was very warm and no upgrade as per my membership was offered. Generally a poor experience. Will not book to stay at your hotel again.

Stay was good but Worst Service

Customer review rating 1.0/5

Franc D. Families - 31/01/2020 Confirmed reviews ALL

Worst Service you could get in the front desk and room service

Great room

Customer review rating 5.0/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

Well located for a business trip at Dock of Paris. Room is large, well equipped and quiet. Personnal at desk are helpful and effective.

Very good

Customer review rating 4.5/5

Patrick A. Business - 16/01/2020 Confirmed reviews ALL

My experience was great. Everything was on time, the breakfast, taxis, room cleaning, etc. The staff were friendly.

Dear, Thank you very much for your positive review. It is a pleasure to see you enjoyed your in-hotel experience. Gabriel Przybylek Responsable reservation – Débiteurs – Qualité Novotel Suites Paris Nord 18

Mrs

Customer review rating 3.5/5

Su B. Families - 11/01/2020 Confirmed reviews ALL

While we were more than happy with the hotel, amenities and staff, we were very disconcerted by the surroundings and did not feel safe walking to and from public transport - particularly at night. The police have cleared the underpass by the hotel of vagrants and refugees and there is still a visible police presence, but not what we anticipated when booking a hotel in Paris! The website shows a picture of the Moulin Rouge, but it is not near the hotel.

Dear, Thank you very much for your positive review. It is a pleasure to see you enjoyed your in-hotel experience. We well noted your commentaries. Gabriel Przybylek Responsable reservation – Débiteurs – Qualité Novotel Suites Paris Nord 18

Good.

Customer review rating 4.5/5

Grace Families - 08/01/2020 Confirmed reviews ALL

The room is spacious & very clean. We are very happy with the stay, except the common toilets at reception need to be cleaned more often. Hotel only provide us with paper cups which is very difficult to make hot drink.

Dear, Thank you very much for your positive review. It is a pleasure to see you enjoyed your in-hotel experience. Gabriel Przybylek Responsable reservation – Débiteurs – Qualité Novotel Suites Paris Nord 18

Not a place I will want to visit again

TripAdvisor rating 2.0/5

Journey01682614328 Business - 16/12/2019 TripAdvisor review

The location and reception on arrival was poor. Not like many other Novotel Suites I have stayed. No restaurant and proper bar. Feel sad paying €157 for complete mess. Requested brioche during breakfast and was ignored. Let’s make it simple, I will never use this facility ever again. Accor should investigate and save their reputation. Had to ask several time’s for my complimentary drink. Finally issued with a voucher. Waste of time.

September 2019

TripAdvisor rating 2.0/5

Global575442 Family - 07/10/2019 TripAdvisor review

Hotel is in bad location which is not the fault of the hotel. The service was awful with the reception area hosts been the worst. They are not helpful at all. I have stayed in many hotels all over the world and this was my worst.

Rude people at breakfast and security

TripAdvisor rating 1.0/5

Kapil D Family - 07/10/2019 TripAdvisor review

Expensive, rude security guards and breakfast limited quantity and less variety. Overall not worth for money. Parking system expensive and very old, difficult to operate... If things at breakfast buffet got finished it will not be refilled...

A disapointing Experience

TripAdvisor rating 2.0/5

stuartfletcher2 Friends getaway - 23/08/2019 TripAdvisor review

I was not made to feel welcome. Breakfast was not up to my expectations with very limited choices and certainly poor value for money. Novotel hotels had become my default choice of hotel I will now be reconsidering my options.

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