A very much last minute booking after being badly let down with pre- booked accomodation in Paris. Great customer service made for a very easy reservation by phone and we were very pleasantly suprised by the quality of the 3 bed suite when we arrived. Local staff were very friendly and helpful. Recommended.

We stayed 3 nights. Even I had done online registration it take pretty long on Check In desk for operator. When we arrived to hotel second night door card would not open our room. When came back down to operator desk there were nobody. Security said something like, he went away for some minutes. After several minutes waiting called to hotel number, maybe I can find desk operator. No-one answered to phone also. Finally after many minutes check in desk operator arrived. Made changes to my door card and gave card back. After asking, will this all will begin again tomorrow evening, he took again card and made changes second time. This means if I hadn't asked, this same thing has been again on third evening. Tired family waited all that time after our room door. Not good service to be honest, much to do, to get better.

Location was a bit off... The neighborhood was a problem

We have booked the big executive room, well equiped, clean. Nothing to complain. Also the hotel staff was very helpfull an friendly. Only one issue why we would not book this hotel again. The location. Ugly district.

Check in was great, but I discovered that the heating was not working well, I mentioned this to one of the staff who immediately came up with a space heater to ensure that the room was warm. Great service, hopefully the heating issue in that room can be fixed soon.

I was dissapointed of inside of hotell. Dirty carpets, dirty walls. Breakfast with scrambled egs were strange taste, looks like storch added. No vegetables, even no ketchup. Sausages only last day of stay (posibly because manager arrived).

Faulty Coffee machine spiling water. Water close not functioning properly. Stayed three days with no one showed for cleaning. Well very poor service overall

My family and me found a hotel very nice and pleasant it was also very clean. But we will probably not come back because of the location and everything around it and Asuf my family not feeling safe to walk around they are especially not at night. Again I would like to say that your staff and the cleaning this of the rooms is great and it’s really too bad about the setting around the hotel.

The location and reception on arrival was poor. Not like many other Novotel Suites I have stayed. No restaurant and proper bar. Feel sad paying €157 for complete mess. Requested brioche during breakfast and was ignored. Let’s make it simple, I will never use this facility ever again. Accor should investigate and save their reputation. Had to ask several time’s for my complimentary drink. Finally issued with a voucher. Waste of time.

Hotel is in bad location which is not the fault of the hotel. The service was awful with the reception area hosts been the worst. They are not helpful at all. I have stayed in many hotels all over the world and this was my worst.

Expensive, rude security guards and breakfast limited quantity and less variety. Overall not worth for money. Parking system expensive and very old, difficult to operate... If things at breakfast buffet got finished it will not be refilled...

I was not made to feel welcome. Breakfast was not up to my expectations with very limited choices and certainly poor value for money. Novotel hotels had become my default choice of hotel I will now be reconsidering my options.

Good hotel with large rooms. Tea/Coffee microwave fridge safe Air con TV all included. Breakfast €15 Per/Head and parking €18 Per Day extra. Staff friendly and helpful. The area outside the hotel is full of African refugees living in tents. Not pleasant to walk through but I've never had any safety issues.

Despite the hotel's website advertising a restaurant, there is only some microwaveable pasta and plastic wrapped sandwiches available in the evening. Expensive room and only plus point was an accessible parking lot under the hotel - which costs €18 / day!

The hotel is absolutely fantastic with good and friendly staff, spacious rooms with the right facilities at your hand and definitely the right value for money. However, the location is absolutely horrible which is a shame and it really takes away a lot from the hotel. If you are a business traveler or staying with family and will be staying out till late night then its worth considering other locations. Firstly, the location is quite a distance from the centre and secondly the place is full of either refugees (who are not harmful with all due respect) or people on drugs (who can be of serious concern).