Novotel Suites Paris Nord 18ème

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Novotel Suites Paris Nord 18ème 4 stars

Customer review rating (ALL Rating) 4.3/5 289 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Metro line 12: Montmartre, Champs-Élysées, Opéra Garnier...

  • Direct access to Roissy-CDG by the A1

  • Family-friendly 322 sq. ft. bedroom suites

  • Bar with veranda

  • 24/7 fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Suites Paris Nord 18ème

1 Impasse Marteau
75018 Paris
France

  • 302:  302 PTE DE CHAPELLE

  • Métro 12:  12 Sortie 1 -Boulevard Ney

  • T3:  T3 PTE DE LA CHAPELLE

  • By plane

    PARIS ORLY At 36km / 22 miles

  • By plane

    PARIS ROISSY CDG At 19km / 12 miles

  • By train

    PARIS NORD At 3km / 2 miles

  • By train

    PTE DE LA CHAPELLE At 0km / 0 miles

GPS:48.901582, 2.359529

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BOUTIQUE GOURMANDE

In the mood for a snack or a gourmet bite? The Novotel Suites Boutique offers everything you need to satisfy your hunger with a wide range of cooked dishes, salads and desserts to enjoy in your Suite at any time of day or night

Our accommodation(s)

Go big by staying in a 30 m² suite in Paris. Enjoy a lounge area with minibar, microwave and Nespresso. Shower in the morning, have a bath in the evening, or the other way around: do whatever you want!

Our guest reviews

Our guest reviews for
Novotel Suites Paris Nord 18ème

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  289 reviews

TripAdvisor Rating  3.5/5  1,498 reviews

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Carpets would deserve deep cleaning or change. Breakfast could be better (no vegetables, only one option of mixed fruit salad, etc.).

Good stay friendly staff

Customer review rating 4.0/5

Avinash S. Families - Confirmed reviews ALL

Very pleasant stay, staff was helpful. Breakfast was a good English spread

Customer review rating 4.0/5

Divya T. Families - Confirmed reviews ALL

Had a very comfortable stay. Spacious room & Good breakfast. On the first day the person at the reception wasn’t very friendly and did not properly answer the question I asked about free street parking after 8 pm. Otherwise, all good.

Very good standard, good price.

Customer review rating 4.5/5

Andrzej Families - Confirmed reviews ALL

A very nice hotel with high customer approach. High standard, nice service.

Good hotel.

TripAdvisor rating 4.0/5

mohamedsaad1982 TripAdvisor review

Service/ housekeeping let me down this time. Was not upto Novotel standards. They didn't fill the coffee pods or cups. Breakfast was good. Overall room was comfortable. The area around the hotel is really getting bad, specially if you return late night.

Great Stay

Customer review rating 4.5/5

David S. Families - Confirmed reviews ALL

A very much last minute booking after being badly let down with pre- booked accomodation in Paris. Great customer service made for a very easy reservation by phone and we were very pleasantly suprised by the quality of the 3 bed suite when we arrived. Local staff were very friendly and helpful. Recommended.

Dear, Thank you very much for your positive review. It is a pleasure to see you enjoyed your in-hotel experience. Gabriel Przybylek Responsable reservation – Débiteurs – Qualité Novotel Suites Paris Nord 18

Goof big room, but no so good service

Customer review rating 1.5/5

D Families - Confirmed reviews ALL

We stayed 3 nights. Even I had done online registration it take pretty long on Check In desk for operator. When we arrived to hotel second night door card would not open our room. When came back down to operator desk there were nobody. Security said something like, he went away for some minutes. After several minutes waiting called to hotel number, maybe I can find desk operator. No-one answered to phone also. Finally after many minutes check in desk operator arrived. Made changes to my door card and gave card back. After asking, will this all will begin again tomorrow evening, he took again card and made changes second time. This means if I hadn't asked, this same thing has been again on third evening. Tired family waited all that time after our room door. Not good service to be honest, much to do, to get better.

Dear, Thank you for your review. We are sorry to see you didn't completely enjoyed your stay among us. We will talk to the receptionnist who were here by ths evening to see what happened. Gabriel Przybylek Responsable Réservation - Débiteurs - Qualité Novotel Suites Paris Nord 18

Good and comfortable stay... Location was bit of a problem

Customer review rating 3.5/5

Dr A. Families - Confirmed reviews ALL

Location was a bit off... The neighborhood was a problem

Dear, Thank you very much for your positive review. It is a pleasure to see you enjoyed your in-hotel experience. Gabriel Przybylek Responsable reservation – Débiteurs – Qualité Novotel Suites Paris Nord 18

Good hotel in ugly location

Customer review rating 3.5/5

Jindrich Couples - Confirmed reviews ALL

We have booked the big executive room, well equiped, clean. Nothing to complain. Also the hotel staff was very helpfull an friendly. Only one issue why we would not book this hotel again. The location. Ugly district.

Dear, Thank you very much for your positive review. It is a pleasure to see you enjoyed your in-hotel experience. Gabriel Przybylek Responsable reservation – Débiteurs – Qualité Novotel Suites Paris Nord 18

Good stay well located for Les Docks de Paris

Customer review rating 4.0/5

Julian Business - Confirmed reviews ALL

Check in was great, but I discovered that the heating was not working well, I mentioned this to one of the staff who immediately came up with a space heater to ensure that the room was warm. Great service, hopefully the heating issue in that room can be fixed soon.

Dear, Thank you very much for your positive review. It is a pleasure to see you enjoyed your in-hotel experience. Gabriel PRZYBYLEK Responsable réservation - Débiteurs - Qualité Novotel Suites Paris Nord 18ème

Disgusting surrounding

Customer review rating 3.0/5

Mindaugas Business - Confirmed reviews ALL

I was dissapointed of inside of hotell. Dirty carpets, dirty walls. Breakfast with scrambled egs were strange taste, looks like storch added. No vegetables, even no ketchup. Sausages only last day of stay (posibly because manager arrived).

Poor service this time.

Customer review rating 1.5/5

Diakaridia Families - Confirmed reviews ALL

Faulty Coffee machine spiling water. Water close not functioning properly. Stayed three days with no one showed for cleaning. Well very poor service overall

Dear Guest, Thank you for your review. We are sorry to see you didn't enjoyed your stay among us. We will take good notes to improve our service. Gabriel PRZYBYLEK Responsable réservation - Débiteurs - Qualité Novotel Suites Paris Nord 18ème

Location is very hard hotel is nice

Customer review rating 3.0/5

Naem S. Families - Confirmed reviews ALL

My family and me found a hotel very nice and pleasant it was also very clean. But we will probably not come back because of the location and everything around it and Asuf my family not feeling safe to walk around they are especially not at night. Again I would like to say that your staff and the cleaning this of the rooms is great and it’s really too bad about the setting around the hotel.

Dear, Thank you for your review. We are happy you enjoyed our service. Gabriel PRZYBYLEK Responsable réservation - Débiteurs - Qualité Novotel Suites Paris Nord 18ème

Not a place I will want to visit again

TripAdvisor rating 2.0/5

Journey01682614328 Business - TripAdvisor review

The location and reception on arrival was poor. Not like many other Novotel Suites I have stayed. No restaurant and proper bar. Feel sad paying €157 for complete mess. Requested brioche during breakfast and was ignored. Let’s make it simple, I will never use this facility ever again. Accor should investigate and save their reputation. Had to ask several time’s for my complimentary drink. Finally issued with a voucher. Waste of time.

September 2019

TripAdvisor rating 2.0/5

Global575442 Families - TripAdvisor review

Hotel is in bad location which is not the fault of the hotel. The service was awful with the reception area hosts been the worst. They are not helpful at all. I have stayed in many hotels all over the world and this was my worst.

Rude people at breakfast and security

TripAdvisor rating 1.0/5

Kapil D Families - TripAdvisor review

Expensive, rude security guards and breakfast limited quantity and less variety. Overall not worth for money. Parking system expensive and very old, difficult to operate... If things at breakfast buffet got finished it will not be refilled...

A disapointing Experience

TripAdvisor rating 2.0/5

stuartfletcher2 Friends getaway - TripAdvisor review

I was not made to feel welcome. Breakfast was not up to my expectations with very limited choices and certainly poor value for money. Novotel hotels had become my default choice of hotel I will now be reconsidering my options.

Good hotel

TripAdvisor rating 4.0/5

kevincU31TR Business - TripAdvisor review

Good hotel with large rooms. Tea/Coffee microwave fridge safe Air con TV all included. Breakfast €15 Per/Head and parking €18 Per Day extra. Staff friendly and helpful. The area outside the hotel is full of African refugees living in tents. Not pleasant to walk through but I've never had any safety issues.

Restaurant??

TripAdvisor rating 2.0/5

Simon H Business - TripAdvisor review

Despite the hotel's website advertising a restaurant, there is only some microwaveable pasta and plastic wrapped sandwiches available in the evening. Expensive room and only plus point was an accessible parking lot under the hotel - which costs €18 / day!

Nice Hotel

TripAdvisor rating 4.0/5

Musaab909 Business - TripAdvisor review

The hotel is absolutely fantastic with good and friendly staff, spacious rooms with the right facilities at your hand and definitely the right value for money. However, the location is absolutely horrible which is a shame and it really takes away a lot from the hotel. If you are a business traveler or staying with family and will be staying out till late night then its worth considering other locations. Firstly, the location is quite a distance from the centre and secondly the place is full of either refugees (who are not harmful with all due respect) or people on drugs (who can be of serious concern).

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