Novotel Suites Hamburg City Hotel 3 stars

Exellent stay for 2 Adults and 2 Kids ( 7 years ).

Hotel location is too good, well connected with U-bhan. Hotel rooms are spacious and comfortable. Amenities in the room are good. Only i had a bad experience in the parking, Hotel charges 15 euro per day, this is super expensive. I paid 30 euro for two nights. However when in approached the gate the parking slip doesn't work, i need to call the service person. Un-necessarily i have to wait for more than 5 min besides me a long que, at the end they have asked all the non-sense question like have you paid the parking charges, where did you paid, how much did you paid. after all this they have asked me to pay another 3 euro, this is totally ridiculous and rude behavior. Super expensive parking charges with super behavior while exit! While staying in the hotel my experience was awesome at the same time while leaving the hotel i find i should not come back to this place where you are not treated properly.

The rooms are big and well kept

Easy

We had a reasonable stay and the location of the hotel was fine. But the standard of the rooms and breakfast was Ibis standard and not Novotel standard. The bathroom and toilet makes horrible noise if you enter or use them because it are cabins as used often in Ibis hotels.

I found Novotel Suites in Hamburg below my quality expectations. The room was spacious but poorly decorated and quite weared. Besides, it was annoying that while there was a kettle in the room, there were no cups or tea bags or coffee to use it with!

Novotel Suites Hamburg City hotel is easily accessible by public transportation. U1 U-Bahn station is 50 meters from the hotel, and the Central Railway station is only one stop from the hotel. You can also walk to the Central Station (about 10 min.) or to the Rathaus Platz (15 min.). I had a good room on the 7th floor, with good and quiet heating/air conditioning. The room was well insulated from outside noise and it was spacious. Furnishing was OK, with evident signs of wear. The bathroom was good, with shower and bathtub, but here was nowhere where you could put your soap in the shower. The toilette was separated from the bathroom, in a claustrophobic 1-square meter room. Breakfast was ok, with some choices available; staff were OK, too.

This hotel is god value for money and location clous til U-Bahn and the city center. Nice sice rooms for 2-4 persons. Easy parking and the bar is ok. Lunch is with good variation ind different types of food.

We stayed for 3 nights and we liked the hotel. Rooms are very spacious and quite comfortable. There was also a microwave oven and minibar, so it can be convenient to prepare a light breakfast at your room. Free coffe is served at the lobby, but serving hours can be extended a little bit more.

I had room 1502 and the door was not really closing properly. I stayed for 3 nights and i must say that the room cleaning service is not really existing. The bed was done and this is it. I had dirty cups on my desk and they were still there on the last day when i checked out. disappointing

We were happy to stay here during a very hot week in July. Nice rooms, very clean and good airco. We slept very well. Only one thing, the furniture and wardrobes can use a refurbishment (lot of damages and cracks)

The breakfast lounge is mixed with a very narrow reception area, causing stand-up queues during breakfast. The rooms are a bit outdated although they are spacious. Metro station is 20m from the hotel entrance, direct line to the centre.

Nice enough hotel, good location. Staff super friendly. We had a problem with our air conditioning (it didn't work), but the staff did their best to make us comfortable. I was happy with the measures they took. Hopefully it will have been repaired by now

This is a preferred hotel for our trips to Hamburg. It is good value for maney with large rooms (if you are a family thisis a big plus); the complimnatary coffe and cakje in the morning is good for those who only have a small breakfast and it is well placed for a number of turkish cafe in St Georg. It is ideally situated for the U and S Bahn (the latter is only 500m away and is a diret link to the airport.The rooms are comfortable and well equipped (bath-tub and shower). The small kitchenette area is also useful (a microwave is there) although the room could have done with a bit of a 'refrech' as some of the furnishings were a bit tired. The bar too is limited - but this is a relatively inexpensive hotel (paid less than 75 euros a night) for Hamburg - so there has to be some compromises.The staff are extremely good and helpful, and as german speaking English person I loved that they asked what langauge I would like to use! All in all, a go to place for me on my visits.

Room is exceptionally large, but the service is not same as in places which call itself being "hotel". No change of sheets, towels, etc. No resupply of instant coffee, teebags, milk, cups, sugar, water, etc. Place is like an "apartment" in Mediterranean coastal holiday resort. Accor hotels has a named chain for this style "Adagio", I have also stayed in them - but then I have known what to expect. The location is convenient next to U-bahn station from which each 3 minutes is a train to central station. It took less than 10 minutes from hotel room to sit in a table in a restaurant close to Rathaus :)