ibis Berlin City West

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ibis Berlin City West 2 stars

Customer review rating (ALL Rating) 4.2/5 459 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Good public transport connections (U3/U7), just 219 yards (200 m) from Fehrbelliner Platz

  • Direct bus connection to the exhibition grounds/ICC (travel time of 11 minutes/bus line 104)

  • Only 200m from Fehrbelliner Platz, so good public transport (U3/U7) links

  • Family-friendly hotel with several larger rooms for up to 4 people

  • Hotel parking garage (fees apply) with charging station for electric cars

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Berlin City West

Brandenburgische Strasse 11
10713 BERLIN-WILMERSDORF
Germany

Telephone +49 30 862020

Fax +49 30 86202222

Contact email

  • Linie 101:  101 FEHRBELLINER PL.

  • Linie 104:  104 FEHRBELLINER PL.

  • BUS 101, 104:  BUS 101, 104 FEHRBELLINER PL.

  • U1, U7:  U1, U7 FEHRBELLINER PL.

  • By car

    HOHENZOLLERNDAMM At 1km / 0.62 miles

  • By train

    ZOOLOGISCHER GARTEN At 2.2km / 1.37 miles

GPS:52.489091, 13.316181

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

Our accommodation(s)

All the rooms at the ibis Berlin City West hotel feature our innovative Sweet Bed by ibis beds and have a central air-conditioning system, free WIFI, TV with a wide range of Sky channels and a desk for your mobile office.

Our guest reviews

Our guest reviews for
ibis Berlin City West

100% genuine reviews from our guests

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ALL Rating  4.2/5  459 reviews

TripAdvisor Rating  4.0/5  715 reviews

Excellent staff!

Customer review rating 4.0/5

Zoe Solo - Confirmed reviews ALL

Basic but clean hotel room.

Well located. Close a cafe which did a good breakfast at half the Ibis price.

Customer review rating 4.0/5

Ron Families - Confirmed reviews ALL

I am regular user of Ibis. Clean, good beds and well sound-proofed.

Perfect location

Customer review rating 4.0/5

Ingo K. Business - Confirmed reviews ALL

It is an IBIS Hotel, so you what to expect. Being located at the junction of two subway lines U3 and U7, the IBIS City West has a perfect location for a wide coverage of Berlin. Check-in and check-out went smoothly, they guarded my luggage for half a day without problems. Breakfast was OK (good choice of typical German breakfast, but "Brötchen" could be better. There must be a better supplier in Berlin than the ones on offer. Avoid room located on the main road, which is rather noisy.

Customer review rating 2.5/5

Lisette Business - Confirmed reviews ALL

Unfriendly reception, had to pay for a business package that was not clarified. Outdated rooms. Location is ok, and breakafst as well

Well located for Fruit Logistica

Customer review rating 4.5/5

Kevin Business - Confirmed reviews ALL

Very good. Very helpful staff.

Dear KEVIN F., We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

Good stay

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

My stay was pleasant. Bed was comfortable. Expected a better Room TV. Apart from the size being small, it was not possible to connect my Bluetooth Headset. Room cleaning was not done/available on weekend (saturday). Otherwise, it was good.

Dear DEBASHIS B., We very much appreciate your comments regarding your stay at the ibis Berlin City West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

War alles gut.

Dear GUNTER K., We very much appreciate your comments regarding your stay at the ibis Berlin City West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

Warmly Welcomed, Great Stay

Customer review rating 5.0/5

Tim W. Solo - Confirmed reviews ALL

I had just arrived in Berlin on a dark, cold night! Finding my way to the Ibis, West Berlin Hotel I was so touched by the warmth and kindness of the welcome. The room was excellent, quiet and comfortable, with good facilities. The breakfast was outstanding, and very generous - congratulations especially to the scrambled egg chef! Then I was allowed to leave my suitcase in the storeroom until I picked it up in the afternoon, after my first day at the language school down the road. I wish I could have stayed longer, and would recommend to anyone!

Dear TIM W., We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

Good,but

Customer review rating 3.5/5

Tk Families - Confirmed reviews ALL

Accommodation good and as expected, but breakfast could be improved

Dear ANTHONY K., We very much appreciate your comments regarding your stay at the ibis Berlin City West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

Well located to my daughters residence at uhlandstrspeefy

Customer review rating 4.5/5

Thomas J. Families - Confirmed reviews ALL

Speedy check in. Clean rooms. Reasonable pricing. Polite staff. Only problem I encountered was with the door opening card system It became invalid every time I left my room and had to condone to validate it . This happened throughout my 3 week stay . Not much of an inconvenience but I expected it be fixed , which was not.

Dear THOMAS JOSEPH, We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately, our room cards sometimes discharge if you have them too close to your mobile phone. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

Well located

Customer review rating 4.0/5

Mekete H. Families - Confirmed reviews ALL

We are satisfied with all the receptionists of the hotel, the main thing you may improve is that, " the floor was not cleaned at all during our stay" because we got pieces of dust papers and others on the floor of our room as it is , when we came back in the evening which we left early evening when we went out, the bed sheets were not changed in three days, we expected every two days might be changed.

Dear MEKETE H., We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. Thank you for the hint regarding vacuuming in the hallways. We will forward this to our cleaning staff so that it is cleaned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

We’ll located

Customer review rating 5.0/5

Sagar S. Solo - Confirmed reviews ALL

I stayed for 2 weeks and it was a great experience. The staff was extremely helpful. It was my first time in Berlin and they made me feel at home.

Dear SAGAR s., We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

Customer review rating 3.5/5

Grethe N. Friends - Confirmed reviews ALL

A nice stay. Nice room, nice breakfast.

Dear Jorgen C., We very much appreciate your comments regarding your stay at the ibis Berlin City West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

ok hotel, but expensive for what it is

Customer review rating 3.0/5

Mary Business - Confirmed reviews ALL

room is basic, but clean. breakfast was ok. i found it quite expensive for what it was. also only one elevator works, so always had to wait quite some time, and room keys did not always work

Dear ILONA L., Thank you for taking the time to tell us about your experience at the ibis Berlin City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katja

Excellent location and VERY comfortable matress.

Customer review rating 5.0/5

Julius Couples - Confirmed reviews ALL

Staff at reception were extremely helpful. When we required a late check out, the receptionist made the necessary arrangements without question. Very friendly too. We opted for breakfast which accommodated most dietary needs (the even had lactose free milk available).

Dear JULIUS L., We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

Berlin,5-8.19

TripAdvisor rating 4.0/5

aribertb2016 Solo travel - TripAdvisor review

Average business hotel, close to subway station Fehrbelliner Platz, from Tegel Airport after transfer from X-press bus. Quite rooms to the yard are avaible.Prices can change several times per day. Good and tasty breakfast with sufficient variation.

Dear aribertb2016, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ilona, general manager

Nice Hotel.

TripAdvisor rating 4.0/5

Tracey A Couples - TripAdvisor review

Been to this hotel twice in 2 yrs. Was a in a good location for commuting on the U-bahn. Came to the Xmas markets. A must at this time of yr. Loved them. This yr we included breakfast. Wouldn't add it if we visited again. Not a great selection if your wanting a hot breakfast. Choice was scrambled or boiled egg. And fried bacon. Not always available.

Dear Getaway58410201314, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ilona, general manager

Two days in Berlin

TripAdvisor rating 5.0/5

Coastal62357307002 Couples - TripAdvisor review

Pleasant stay, parking, expected service and silent area not so far from underground and U-ban stations. Little bit narrow way to parking (it would be good to extend it in future). A few restaurants and bars in 3-4 minutes.

Dear guest, we very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback, we hope your next visit will be as pleasant as the previous one. Kind regards, Ilona, general manager

Always friendly

TripAdvisor rating 4.0/5

LorraineBournemouth Friends getaway - TripAdvisor review

I have stayed at this hotel a number of times. The staff are always friendly. Easy public transport links to get into and around the city and access to Tegel Airport on Ubahn/bus. Nice restaurant nearby _ Park Café.

Great IBIS quality

TripAdvisor rating 5.0/5

Bernt-FR Business - TripAdvisor review

When you come to an IBIS you don't (or at least should not) expect a five star hotel. But the Ibis Berlin City West was a good example of that everything is as you would expect it to be. Very clean and tidy, room was quiet, temperature fine, no noise from an air-conditioner/heater, good breakfast. Finally the staff was just over the top super welcoming (in a very natural and not the American forced way).

Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ilona, General Manager

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