ibis Berlin City West 2 stars

Customer review rating (ALL Rating) 4.1/5 738 reviews

Hotel extras

  • Good public transport connections (U3/U7), just 219 yards (200 m) from Fehrbelliner Platz

  • Direct bus connection to the exhibition grounds/ICC (travel time of 11 minutes/bus line 104)

  • Only 200m from Fehrbelliner Platz, so good public transport (U3/U7) links

  • Family-friendly hotel with several larger rooms for up to 4 people

  • Hotel parking garage (fees apply) with charging station for electric cars

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Berlin City West

Brandenburgische Strasse 11
10713 BERLIN-WILMERSDORF
Germany

GPS:52.489091, 13.316181

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Our bar is unfortunately closed due to the current development and spread of the Corona virus. You will still get divergent drinks at the reception. We look forward to seeing you.

Our accommodation(s)

All the rooms at the ibis Berlin City West hotel feature our innovative Sweet Bed by ibis beds and have a central air-conditioning system, free WIFI, TV with a wide range of Sky channels and a desk for your mobile office.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  738 reviews

TripAdvisor Rating  4.0/5  723 reviews

Feels very cheap

Customer review rating 2.0/5

Lea Solo - Confirmed reviews ALL

Quick check-in. Room mostly clean, the toilet brush was in the sink when I arrived, very sus. Super limescale-y showerhead. My fresh white socks I put on in the morning were significantly dirtier than they should be after walking on the carpet. The bathroom being a plastic cabin would have been a nice throwback if I had enjoyed RV vacations when I was a kid. Plastic seams in the shower/on the wall very yellow with age. Tiny TV. Far as I could see, no stairs (at least not available outside of fire/emergencies), only elevators. Nice large bed. Dirt stains on the walls. Imma pay more for a nicer place I actually want to spend time chilling out in next time.

Good stay

Customer review rating 5.0/5

Family W. S. C. Families - Confirmed reviews ALL

Nice hotel. The underground garage was very convenient as we are travelling by car. Very good breakfast and with many selections for kids. Big family room.

Dear MANOS I., We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

Good location

Customer review rating 4.5/5

Brigitte Business - Confirmed reviews ALL

Fairly centrally located. Rooms at the usual standard, all clean and tidy. Staff friendly and helpful. Internet fast with stable connection. Only downside is the car park which is quite tight so you need to know your car to avoid hitting the walls.

Dear BRIGITTE G., We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

Good Location

Customer review rating 3.5/5

A. K. Couples - Confirmed reviews ALL

Good: Close to metro station, about 200 metres from Ferhbelliner Platz. About 1 hour from Airport, using Metro & Other connecting trains' public transport and 40 minutes using Taxi. Has many different cuisine eateries near by. Clean and Hygienic. Breakfast provided. Not so good: Somewhat expensive for the services offered and being a no frills budget hotel. Basic things like room water bottle not provided. Breakfast menu is same everyday, is very basic and lacks variety. No in house restaurant if you feel like not going out to eat. Far from shopping malls/areas and all Berlin attractions. The waiters in the breakfast hall were very rude and asked me to sit in one corner as the breakfast was only until 10:30 am and I arrived at 10 am. They even closed down the coffee machine.

Dear A. ABHAY, Thank you for taking the time to tell us about your experience at the ibis Berlin City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katja

Customer review rating 4.0/5

Janis Couples - Confirmed reviews ALL

The room was as expected for that money and level. Everything for good stay and sleep. Still the toilet was dirty and smelled.

Dear JANIS M., We very much appreciate your comments regarding your stay at the ibis Berlin City West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

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Other web-users rate our hotel

  • 387 reviews 7.9/10 Location
  • 604 reviews 5.8/10 Room
  • 464 reviews 8.8/10 Service
  • 19 reviews 8.8/10 WiFi
  • 335 reviews 7.7/10 Breakfast
  • 289 reviews 5.9/10 Cleanliness
  • 15 reviews 0.5/10 Bar

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