ibis Berlin City West Hotel 2 stars

Friendly staff. Sparkly clean

This is my 3rd time I stay in Ibis Hotel. I am satisfied with the services you provided during my stay. The personnel are friendly, breakfast is nice and location is very close to everywhere through U-bahn. The only thing I miss is the refrigerator in the room; a small one, especially during summer would complete the picture.

Staff is very friendly and helpful. Able to answer all questions and requests. Room was clean and big for one person. Although bathroom could be a touch bigger.

Clean n spacious room. However appreciate if there was a hot water kettle in the room

Stuff very helpful, room very clean and big internet free, service 24 hours available. Thank you guys

Average business hotel, close to subway station Fehrbelliner Platz, from Tegel Airport after transfer from X-press bus. Quite rooms to the yard are avaible.Prices can change several times per day. Good and tasty breakfast with sufficient variation.

Been to this hotel twice in 2 yrs. Was a in a good location for commuting on the U-bahn. Came to the Xmas markets. A must at this time of yr. Loved them. This yr we included breakfast. Wouldn't add it if we visited again. Not a great selection if your wanting a hot breakfast. Choice was scrambled or boiled egg. And fried bacon. Not always available.

We had a few drinks one night. The only thing missing for us is we would like more pillows and a kettle in the room to make tea or coffee.

I have a lot of experience visiting Ibis hotels and I can say that this is one of the best in Berlin. Great room, great breakfast, nice staff. Good traffic to both Tegel and Schoenefeld by sbahn or ubahn. Only early breakfast is no longer, because it is paid for breakfast, but in the morning it is impossible to drink coffee and eat a bun because you have to leave before 6.

The first room we were assigned smelled like smoke and we asked to be changed to another room. The staff gladly accommodated this which we appreciated. The second night we asked for an extra blanket and the staff also helped us. The carpet felt gross and dirty. The bathroom was clean and bed was fine. Due to how cheap the stay was- this is what we expected.

From the start till the end the stay was a win win situation, easily accessible from U/Bus stops, the hotel is ideally located in Berlin city, the staff was extremely pleasant and helpful, rooms were clean, noise free and comfy, in summary the hotel stay made our holiday jubilant.

On the second night the nightmanager gave our room to someone else who then suddenly in the middle of the night locked himself into our room. I had to throw him out myself and then he came back and kept banging on the door. We called the reception who promised that he would do something. A short while later the man was back banging on the door again. We called the reception again who promised that they would call the police. The next morning I was told that the night manager had given our room to the man without noticing that it was already occupied. My daughter who has anxiety was completely freaked out by this experience and we had to cancel the rest of our plans in Berlin and go home in the morning.

A great hotel, close to railway station, good breakfast. 10/10 for Marcos at reception, he was better than the information centre. Shame about the underground car park, very narrow drive in and I scraped the front guard of our hire car

We enjoyed our stay at the Ibis Rooms clean Maid service every day Only complaint was the lift, only one. Sometimes no room to get into.

I guess everyone knows the IBIS chain of hotels and the experience they try - and generally succeed - to deliver across the world. This was spot on, nothing really noteworthy, except maybe the lift that is infuriatingly slow and definitely insufficient to serve such a relatively large hotel, especially at rush hours.