ibis budget Lyon Gerland 2 stars

Customer review rating (ALL Rating) 3.8/5 1,403 reviews

ibis budget Lyon Gerland - Image 1
ibis budget Lyon Gerland - Image 2
ibis budget Lyon Gerland - Image 3
ibis budget Lyon Gerland - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Free car park (subject to availability)

  • 24/7 reception desk

  • Near A6, A7 and A43 motorways

  • New air conditioning for the rooms.

  • 500 metres from Matmut Stadium

Our accommodation(s)

Hotel location

ibis budget Lyon Gerland

1 Boul. Jules Carteret, Avenue Tony Garnier
69007 LYON
France

GPS:45.726093, 4.840979

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,403 reviews

TripAdvisor Rating  3.0/5  897 reviews

Bad Experience. Not recommended

Customer review rating 1.5/5

Gonçalo B. Families - Confirmed reviews ALL

Bad Experience. We chose this hotel because we had good experiences in the past, and considering the price, we thought it would be a good price-quality relation, but no. The hotel is old, with lack of maintenance, and overpriced. We stayed 3 nights, and the housekeeping never went to the room. Even not allowed, the rooms smelled like tobacco, and in the last morning, someone entered the room, just knocking without giving time to us to respond. It is not admissible.

Dear Goncalo RIBEIRO B., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Gerland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction Ibis budget Lyon Gerland 1 bd Jules Carteret - av. Tony Garnier 69007 Lyon Tel: 0 892 68 30 79 | E-mail: h3… Site Web: https://all.accor.com/hotel/3739/index.fr.shtml

Ras

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

J’ai dormi !

Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Lyon Gerland. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. La Direction Ibis budget Lyon Gerland 1 bd Jules Carteret - av. Tony Garnier 69007 Lyon Tel: 0 892 68 30 79 | E-mail: h3… Site Web: https://all.accor.com/hotel/3739/index.fr.shtml

Perfect value for money

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

If you just need a good bed, this is the right choice

Dear WOLFGANG K., We very much appreciate your comments regarding your stay at the ibis budget Lyon Gerland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Ibis budget Lyon Gerland 1 bd Jules Carteret - av. Tony Garnier 69007 Lyon Tel: 0 892 68 30 79 | E-mail: h3… Site Web: https://all.accor.com/hotel/3739/index.fr.shtml

unconfortable

Customer review rating 1.0/5

O. Business - Confirmed reviews ALL

100 euros for an old mattress (with bumps, run down..) that left me with an aching back, weird smell in the room, lot of humidity since there weren't a bathroom (shower room next to the bed), a LOT of noises (from the canalisations, the neighbours...). Despite really nice staff, the room and overall stay was really uncomfortable. Do not recommend.

Dear Olivia Marie W., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Gerland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction Ibis budget Lyon Gerland 1 bd Jules Carteret - av. Tony Garnier 69007 Lyon Tel: 0 892 68 30 79 | E-mail: h3… Site Web: https://all.accor.com/hotel/3739/index.fr.shtml

far off and run-down rooms

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

The rooms are small and the walls and floors are already worn down. Windows don't open fully so it's hard to let some fresh air in.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 773 reviews 6.3/10 Location
  • 1,312 reviews 4.5/10 Room
  • 912 reviews 8.7/10 Service
  • 16 reviews 8.2/10 WiFi
  • 842 reviews 3.3/10 Comfort
  • 562 reviews 4.8/10 Cleanliness
  • 428 reviews 7.8/10 Breakfast
  • 172 reviews 2.5/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Lyon