Customer review rating 4.5/5 9,343 reviews
ALLSAFE approved hotel
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A direct U-Bahn connection takes you to the old town in just nine minutes
NEWLY renovated spacious rooms with air conditioning and cable TV
Two children can stay in their parents' room free of charge
Modern restaurant with Mediterranean and Hamburg cuisine
Fitness studio, sauna and steam bath, Early Bird breakfast from 4.30 a.m.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 12h00
Pure relaxation! The sophisticated N'ROOM concept with its modern facilities appeals to both families and business travelers!
Standard room with 1 double bed and sofa
Superior Room with 1 double bed and sofa
Standard Room with twin beds
Standard Room with 1 double bed
MyRoom by Chiara & Kimberly: Kaffeebohne
Subject to availability
MyRoom by Marco: Snapshot
Subject to availability
Number of meeting rooms: 11
Maximum size: 240 m²
Maximum capacity: 220 people
Maximum banquet capacity: 100 people
100% genuine reviews from our guestsFind out more
Good stay with your team hospitality !!!
Ken J. Business - 30/05/2021 Confirmed reviews ALL
It is difficult for us to have a safe trip due to COVID19. However we need to keep our life and business as much as we can. I much appreciate Mr. Rene Ykema and all your team for me to have a nice and safe stay in Hamburg every time.
Good location, friendly staff
Mads H. Couples - 28/10/2020 Confirmed reviews ALL
Good location on top of a Ubahn station and friendly staff. Well maintained rooms. There was no information on booking that wellness facilities were closed. Room also had no coffee making (this was included and mentioned in the booking), but we got it on request. We got a complimentary upgrade. BF is a bit old fashioned (white bread, no skimm milk etc). but there is a good selection of nice products.
Great value for money
KasperF46 18/10/2020 TripAdvisor review
Had a wonderful stay for 3 nights at Novotel City Alster. The suite was big and clean and everything worked. Breakfast had large variations to pick from and all from the staff was friendly. The hotel have undergrund parking for cars and is located next to u- bahn station so it is so easy to go around in Hamburg from the hotel.
Ever time enjoy and keep relax with your hospitality
Ken J. Business - 12/10/2020 Confirmed reviews ALL
You will always prepare all for me to stay with peace of mind. Due to the influence of the coronavirus, you are striving to provide possible services even if there are restrictions. Everyday is important to me, and I thank the hotel team for making it happen.
Very good stay, good team
Heribert L. Business - 19/09/2020 Confirmed reviews ALL
The team as very efficient and caring, we were able to stay even an hour longer for check - out and the friendlyness was very good
Our most recent 20 reviews
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